Hotel berhampiran Gourmet Meals, Biggera Waters

We have stayed at Treasure Island a number of times and I must admit this is the first time we were disappointed in the park. We stayed in the 3 bedroom Lagoon Villa and these are starting to look very run down and tired. We had a number of problems from cockroaches, broken old bunk beds and the kitchen lacking the basic essentials. This villa also has no laundry facilities and only room for 1 car even though it sleeps 10 people. For the amount you now pay for the peak season, over $600 per night I feel there needs to be some urgent refurbishments. We also stayed for 10 nights and did not have the villa cleaned in that time. Only a change of towels provided. I feel that at least weekly housekeeping would be offered if staying over a week a service that is offered at most apartments etc. Villa became grotty and the sheets needed a change and with limited cleaning facilities in the villa you can’t even mop your own floors. Interesting also that for the price, toilet paper, tissues etc are not restocked but need to be purchased and restocked yourself. The park is also is getting tired. Grounds were messy and the kids club has the same activities that were there when we travelled for the first time 8 years ago. We ate at the bistro one lunch which in the past has been great pub food, reasonably priced and quite tasty. This year we found a significant deterioration in the quality with my snitzel tasting like plastics and very few of the table of 10 finished their meal. We have loved this park for a long time but it’s time to make some improvements. On the plus side staff are great. Friendly and courteous.

We stayed in 3 bedroom apartment and it was perfect. There was plenty of room for our family and we enjoyed beautiful views from the two balconies. The place was clean and had everything we needed. The pool is a decent size and the spa was hot. Pool hours are are great - 7am to 10pm. The location is ideal - right on the beach but far enough away from busy Surfers. Heaps of food options in walking distance and its just down the road from Harbour Town. Highly recommend.

Stay is good, ample parking space. Not much amenities at the hotel but its sufficient for a basic stay. Theres a rooftop restaurant which is convenient.

We stayed in the 3 level penthouse so the views were spectacular. The place was very modern and clean. The beds were very comfortable and the bathrooms were spacious. The pool was well kept and very refreshing. The penthouse was huge, spanning 3 floors with large spaces but the living area was sorely lacking in furniture. Although we were only 2 people, with 3 guests for one night, the penthouse can sleep 6 to 8 people, however the ground floor where the kitchen and living area is situated, there is only a 3 seater couch with no coffee table. There is also no dining room table. The patio furniture on this floor is also sub standard. There is nowhere to entertain on this level. If you want to entertain you are expected to trek up 2 floors to the roof which includes a dining room table, loungers, spa and BBQ. Unfortunately there is no kitchen on the 3rd floor which you would expect to accompany the BBQ area of a penthouse, especially as it is a long walk with many stairs from the kitchen on the lower floor. Overall it is a great apartment and if it had more furniture I would have provided an 'Excellent' review.

Unless you have photos of the ACTUAL apartment you are booking DO NOT book here. Whilst securing a rental property during an interstate move, we booked a two bed/bath apartment for two weeks at Bluewaters on Marine Parade in Labrador. We have very quickly learnt that it’s common for holiday apartments on the Gold Coast to be privately owned which means it’s ‘pot luck’ whether the apartment you are allocated is up to scratch. I suspect the Strata use photos from the better maintained apartments. This would explain why the reviews are mixed. Please see the photos attached for examples of the standard of repair and cleanliness we arrived to. I cannot honestly believe that this apartment is being leased in its current state. The fridge, oven, aircon and pedestal fan are WAY past their sell by date. There was a single aircon unit in the main living area (with a not so pleasant noise when operating). There are no ceiling fans at all and no extractor fans or windows in the bathrooms. One of the two pedestal fans supplied was older than me and could not oscillate. The oven is an old, actually ancient, element based unit and not effective for cooking. The fridge is small, missing shelves, rusty, unstable. The kitchen is stocked with a complete hodge podge of items and missing key things like a spatula, serving spoons, ice tray. The broom was disgusting with the added touch of toilet paper used to secure the handle into the broom head. There was no mop/bucket despite 80% of the floor being tiled nor a laundry basket. We requested a bath in the apartment as we have two little ones. There was a bath but no plug to fit. After presenting us with about 5 that didn’t fit, one was purchased for us. There were holes and damage to walls and doors, mould in the window frames and thick layers of dust on light fittings and pedestal fans. I removed the fronts and washed them but I couldn’t do anything about the backs, so options for the bedrooms were dust laden air circulation or none. Did I mention that none of the curtains fitted? So much so that we relocated one curtain from the lounge to the main bedroom so it was dark enough for sleep (lots of light outside the bedroom). On the positives the location is great for kids - several waterfront parks and playgrounds, and the Broadwaters are a short drive. The pool area at Bluewaters is pleasant, reasonably maintained (although some of the furniture has seen better days). They also had a blow up kids slide which was a nice touch. Service was inconsistent and only available if someone was on site. The weekly refresh of linen consisted of us arriving back to a pile of fresh linen and a laundry bag for our dirty items - so they didn’t even change the beds. I am not surprised now that the terms of the rental included no refunds if a stay is terminated early. We would have cancelled after 24hrs otherwise. We’re super disappointed with this accommodation. You can get far superior quality at the same price so would

Really bad room with a view. See photos. We are avid travellers and visit the Gold Coast quite often. We are also both involved in the travel industry. We stayed in a 2 Bedroom Apartments from 23/12/2021 to 1/1/2022. We made the booking via Booking.com and for this 9 night stay we payed $4063.50. This equates to around $450 per night for the 2 of us. When we first arrived in the room we were greeted by someone else's dirty socks left in a corner. Also we found the tap in the bathroom basin was not working. We called reception who said that they will contact the maintenance man to come and fix it. It was quite a long wait before the maintenance man arrived as he had already gone home for the day. Very inconvenient for us and not a great start to our holiday. As per attached photos we found generally this 2 Bedroom Apartment to be in disrepair, damaged, tired, dirty and mouldy. Eg: Dirty socks and rubbish left on the floor Damaged and stained sofa Cracked basin with very tarnished old taps Rusted and dirty cabinet hinges Kitchen power point that is cracked, dirty and not attached to the wall securely Outdoor furniture that is mismatched and very dirty Exposed and rusted and leaking air-conditioning unit Plaster missing from the wall Damaged tiles Vent hanging from the ceiling Doorstop missing completely Very dirty flycreens and frames Large amounts of mould on the kitchen cabinetry Paintwork peeling on the cornice Heavily stained bed side cabinets Damaged TV table Upholstery damage Badly stained toilet Damaged architraves Damaged soap holder in the shower Very old, dirty and used frying pans Exhaust very dirty and covered in dead insects Very old and used kitchen implements Door handle hanging off the bedroom door Guest Information booklet very old and bubbled Damaged and marked internal timber louvres Ceiling paint drips on lounge wall Dirty kitchen cutlery drawers Dirty verandah door frames Marks on the interior of entrance door Other things not mentioned on this list For the whole duration of our stay our Apartment was not serviced even though it should have been. Our view is that the presentation of the Apartment did not match anywhere near our expectations considering the $4063.50 that we paid. Very disappointed!

We stayed at the resort for the night. The room was clean . The beds were very comfortable. Had a wonderful day at Seaworld. We ordered a pizza from the Italian restaurant which was delicious . And the following day on leaving We spent the day at Movie World. Another brilliant day . Excellent valued package . Would definitely recommend.