Hotel berhampiran Jagan Palace, Banquet, Bilaspur

Mr Ram Thakur was extremely humble and polite. He was a good host . 1. Extremely clean and hygienic place to stay enroute Kasol. 2. Good and quick service at hotel. 3. Spacious and clean washrooms. 4. Clean hotel rooms with clean amenities. 5. Good parking space. 6. Reasonable rates of hotel room. If you want to stay for a night enroute Kasol this is the place to stay.

Best experience with quality service, if you are looking for a place to chill and have fun then this is the right place

Rooms are very clean staff is very helpful very cooperative rooms are big value for money view from the balcony is good very close to bus stop of sundernagar manager was very cooperative and called me when i was on the way

Very expensive for what it is. We paid INR 11,800 for the night, which was by far our highest spend per night on a hotel in India. Ironically, it was our least favourite hotel of our trip. Given that there are few hotels in the area, and the location can’t be beaten (you can walk to the temple, which is just around the corner) this would probably explain the overinflated price. However, I was surprised by all the 5 star reviews on tripadvisor, based on the facilities. The room is lacking in the usual amenities you would expect. Whilst there is a kettle, which is very welcome, there are no sachets of tea, coffee, milk or sugar. No mini bar either. Thankfully we’d packed a few sachets of tea and milk from our previous hotel. Things missing: hairdryer, iron, safe, hand towels (some stains on the shower towels and on the bedding) shower mat, fridge etc. There’s no duvet with cover, but rather a very, very thick fleece blanket that covers the bed. It seems like it would be quite difficult to wash after every guest. There is a tv (which we didn’t use), air conditioning (which worked fine) and WiFi (though it’s incredibly weak, and we struggled to use it with much success). There was little water coming out of the shower. A trickle, like rain water. Although the temperature was fine, the flow was not sufficient enough to be able to wash your hair. This is probably why a bucket and cup is provided in the shower, which we had to use in the end. The walls are also very thin, so you could hear everything your neighbour was doing in their own bathroom, which was not always very pleasant! 😅 Our taxi driver was due to stay at the hotel as well, but the lights weren’t working in his room and there was little water in his shower. He told us he used the showers at the gudwara over the road instead, and stayed in his car. The staff seemed very pleasant, although I was a little disappointed to learn that my prepayment for the room, 10 days prior to checking in, went unacknowledged due to the manager being “too busy to reply” to my email. I’d had some difficulty transferring the payment to their account, and the bank had asked a few extra questions before processing the payment, so it would have been nice to have not had to worry about it. In the end, our previous hotel called them for us, during our stay, to confirm that it had been received. I have to say that the manager does seem very pleasant, however I’m not sure he enjoys running his hotel.

My visit to his city for pilgrimage and stay at this property was very much comfortable. Staff is polite and helpful. Services provided are good. Restaurant food is delicious and fresh. Only thing lacking in the room is a minibar and intercom I hope on my next visit they will rectify.