Hotel Terbaik di Bilbao dengan Spa

Hotel idéalement situé dans le centre, propre, réceptionniste très sympathique seulement très déçue du week-end malgré tout... Une mauvaise expérience, intrusion en pleine nuit à 4h du matin d'un agent de sécurité qui n'a pas pris la peine de frapper à la porte pour vérifier si la chambre était occupée, pancarte indiquant pourtant ”ne pas déranger ”. Nous avons été réveillé en sursaut en entendant quelqu'un rentrer et allumer la lumière. Nous leur avons demandé de sortir, pas d'excuse rien. Juste inadmissible. Assez cher pour 1 nuit 190e petit-déjeuner compris. Parking très étroit l'entrée et la sortie par le même accès ce qui est étonnant et dangereux si les voitures se croisent. Dans la chambre pas de brosse à WC et rideaux pas totalement occultant, le jour passe au petit matin. Petit-déjeuner bon et complet mais salle assez petite en pleine saison cela doit être difficile de trouver une place assise.

Stayed here for 2 nights. Had booked a superior double room, but on first look at the room, it was a twin. On visiting reception, this was quickly rectified and a double allocated. The restaurant was not open during our stay, due to a local staffing dispute. However, it was business as usual for breakfast, which offered a great choice of hot and cold items. The aforementioned staff dispute resulted in a picket line outside the hotel, which was handled brilliantly by the cool-headed manager (Patricia). Aside from the restaurant not being open in the evening, there were no discernable other operating issues. We didn't use the gym, or outdoor pool as we were out for most of our stay, but the pool looked good.

We checked into this hotel after leaving another local hotel two nights early in disgust (the Occidental). We couldn't have been more pleased at our decision to do so, the difference between these two hotels was like night and day. Beautiful and peaceful room with a full wet-room effect shower. Super comfortable bed. Fabulous roof terrace with great cocktails and delicious snacky food options. Highly recommended the Jamon Croquettas. We had room service on our last night. Although the options weren't extensive, the food was spectacular and with great portion sizes, especially on the sides. Very friendly helpful staff. Thank you, Radisson Bilbao.