Hotel berhampiran Sungai Mencirim, Binjai

Hier in 2013 op doorreis verbleven. Destijds een erg goede prijs-kwaliteit verhouding, schone kamers en een erg fijn zwembad. Het personeel kwam vriendelijk over en de ligging was uitstekend. Op de foto’s zag het er beter uit dan in het echt, maar daar was de prijs dan ook weer naar. Prima overnachting gehad.

It's good hotel, clean and they have a really good staff, nice hospitality and warmest welcome. Although this hotel is cheap but good, you try it by yourself then you will know. Thanks miss Rina for helping me so much. Guys when you need something, find miss Rina and she will help you with heart. Choose this hotel because is in the middle of town, really near by airport train station, bus and all public transportation.

Nampak besar hotel dari Marriot… tapi - tidak membantu walaupun kami adalah ahli kumpulan mereka… tetapi kepada tokoh politik yang juga tinggal di sana trea**en istimewa… - Saya hanya meminta jauh daripada bising tetapi mereka sengaja menyebabkan saya lebih banyak bunyi. TERTEKAN!!!! - katilnya kecil. - tandas hanya pancuran mandian di atas kepala. - tiada pencukur dan tiada sikat… - peti ais tidak sejuk... - makanan sarapan pagi jadi…jadi… makanan tidak panas dan keras… makanan tidak diisi semula dengan segera… satu-satunya makanan yang sedap ialah Lontong Medan… - bar yang menyajikan margarita adalah teruk… Bagi saya, saya akan melangkau hotel ini jika boleh… melainkan jika tiada hotel yang lebih baik…

Clean Room, Easy access, Excellent Service, comfortable, nice experience...good job..Like this Hotel Next Trip stay in Hotel I hope next get me other greatfully experience for Working Vacation or Family Trip.

Their service is great. Their room is cozy and clean. Their location is near to go Merdeka Walk and Deli Park Mall. Behind the hotel there is KFC as well. Thank you for HM Bu Emmy, who always greet me, Kak Merita, who allow me stay 1 month with a good price, Kak Ayu, who assist well and Kak Yori, who clean my room well. Also all the team that I can't mention the name one by one. Well done, team. Keep the great work!

The room is big n the food also good… love the soto n satay… also very in love with kopi hitam

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)

It would score 5-6 stars if clean and ”white” towels can be provided which was expected for a 4-star hotel. As all towels look like stained and ”grey” :( Otherwise, everything has been perfect :)

Reviews some points from other travelers. Choose this hotel for visiting medan town. The room is smelly and hk no change bedsheets either pillow case. No replace amenities toiletries. no tissue roll until i need to get from their HK store room. Water pressure was too slow . Breakfast was so so.. only i 💕 is kelupis.. the trainee was so efficient to clean the table even if you did not finish your meal yet🥴... One of the staff should be recognized sincerely due to i left my purse at restaurants and she kept my purse. Thanks to her! .. concierge needs to change to young people. Don't look at all the guests stranger.