Villa di Pulau Bintan

This Glamping is so beautifully done! We have Glamping in the US and this Glamping is suoer authentic and wonderfully done. . Here. My husband brought me here for my birthday. We loved the cooking concept by the tent. Wi-Fi was excellent! I thought A/C was good. They had a corporate event and a DJ in the larger dorm tent. It was incredibly loud - I complained to the office and they moved us to a quieter tent. We were going to leave the next day but the manager cancelled the Saturday night DJ so we decided to stay and turned our trip around. The staff was courteous in the dining restaurant and bar. The activities are priced way too high. I was surprised. You are already paying a pretty high fee for the tent..the activities either should be lowered or they should higher the price of the rooms and include the activities. I would definitely recommend this place if you have kids. They would love it! The breakfast is amazing! They should have a paper to people when they check in that says that quiet time is at 10:00 pm. People were a bit loud. Lastly..the Mangrove kayaking was awesome! Was 326k for an hour with a private guide. Book through activity center and not the concierge- The Concierge tried to charge us double the price which didn’t make sense to us. They had a movie on a big screen and nobody was there. I think they need to give you a piece of paper with all activities planned so you are aware they are going on. We passed some families and told them and they didn’t know that they were playing a movie. Helmi, the manager was very helpful and fixed our issues and was very kind and professional. We may come back with my tennis group but will make sure there is no corporate events or DJ’s playing.

This place has the nice vibes of a traditional resort. Staff were largely polite, welcoming and friendly. There’s a large private beach area. However, my stay was marred by several issues. I booked a room with options for either a double bed or 2 twin beds. Upon arrival, I was told that there were no double beds available. I asked the staff if there’s anyone in a double bed room who’s checking out today, and told the staff I’m willing to wait if there is. She said there’s a guest in a double bed room who’s checking out that day, but she’s unable to “confirm”. She suggested that I take a room with 2 twin beds combined instead. Sensing that I’ve no choice, I reluctantly accepted it, and upon reaching that room, I saw the adjacent room with a double bed and the room looked vacant. I went back to the reception to ask if I could take that other room, and this time another staff took over and told me there’s a room with double bed for me but I have to wait for it to be ready. I agreed but felt perplexed why the first staff couldn’t have just told me the same thing. It’s not like I insisted on having a double bed room immediately, I already said I’m willing to wait. Another issue was the wifi. We all had problems connecting to the wifi, and when we finally got connected, the connection was often unstable. On the second night, there was a power failure and the electricity was out for several minutes. Overall, this is still a nice comfortable resort that makes a good getaway from the city. It will be even better if staff communication and wifi can be improved.

Amazing experience! They gave snacks (cookies & water) and cool towels during our land transfer. The location is far from the ferry port, it takes around 75mins, but good enough we had Wifi on board. Upon arrival of the hotel, the staff greeted us with warm welcome, served us refreshing drinks, and assisted our check-in right away. We rode the buggy to our villa, and they assisted us in bringing our luggage. The villa is amazing. It was so big! I love the hammock! The room is very clean. It has mini bar so you may have some drinks and pay upon check-out. We had a coffee maker in our room with complimentary coffee pods. The food on The Dining Room, Pool Bar, and Rica-rica were all delicious. Breakfast has a lot of choices. Although too sad they don't have hot chocolate so we just had coffee. We were surprised they told us we have one-time complimentary cocktail/mocktail! And oh, they gave my husband a birthday cake! The SPA offered excellent massage experience. We had land and water activities to make the stay more fun. The beach is so-so, we didn't swim there. But we loved the swimming pool. A lot of free activities also like kayaking, standing paddle, darts, billiards, table tennis, board games. We didn't get to try biking as we get tired easily haha. The staff are the best. Everyone wears beautiful smiles all the time. Overall, it was a very pleasant experience!

Great Hotel,Great Hotel Team,Great atmosphere Kuddos to Danny from Beachclub waiter super friendly n kind.Will be back again.Love the foam party at pool but only on Sat evening.

1st time to Bintan and distance from bintan ferry terminal to our hotel is 10-15mins drive Given free upgrade from 1 bedroom. So happy🤩. Room is clean and spacious. breakfast spread is good and has lots of variety. Good place to relax but not for shopping becos there is no mall in Bintan and u need to travel to tanjung pinang if u wanna shop but don't expect it to be like Batam.

This resort lives up to my expectations for the price we paid. It actually exceeded. Location: It is very near the ferry terminal and they arranged shuttle transfers for us to and fro for free. The area around the resort is basically nothing much, Plaza Lagos is dead due to covid. All the shops were closed down. Only a handful of restaurants ( 3?) were still opened ( warung yeah! - didn’t try, BBM Seafood - price was reasonable, food was good, boss is friendly, there’s one more with a mini mart which we didn’t try) Resort facilities: Private pool, private beach, SPA was so good but a little pricey, the others that I didn’t name are all chargeable. Food: breakfast spread was acceptable, nothing fancy, lunch options were okay too. The standard of their food was not as bad as what others reviewed previously. No harm giving them a try. Of course, it’s not cheap, resort price. :) Vibes: Chill and Relax. Overall, we will definitely want to be back. Thank you for the warm gestures. Every single staff is very friendly and polite. I’m not kidding, even the gardeners. Improvements: would prefer more activities for children, like a sheltered playground, water slide, else, they may get too bored with playing sands.

Staff met were good without exception. Just the right balance between friendliness/ personal service and respect for privacy. Hard to single out staff for particular mention but Kasir had a great sense of humour in addition. Quietest of the four Banyan Tree resorts I have been to but the same very good breakfast and super comfortable beds. The pool was on the small side but the sandy beach was gently sloping and the water warm / no jelly fish etc. Excellent golf course nearby. My travel companion has limited vision and perhaps a few small improvements could be made to the premises in this regard but management was accommodating when the issue was drawn to their attention and a room was provided with only one step to the front door. So full marks for that. Overall a very good experience. Keep it up Banyan Tree !

With a stay at Nirwana Beach Club in Bintan, you'll be 6.8 mi (10.9 km) from Plaza Lagoi and 9.8 mi (15.7 km) from Ria Bintan Golf Club. This beach hotel is 19.9 mi (31.9 km) from Gunung Bintan and 20.6 mi (33.1 km) from Chinese Temple. Relax and unwind with massages and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle. Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring minibars and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Nirwana Gardens Resort is not responsible or liable for any injury or fatality caused by accidents at our hotel. Participation in any activity is not without risk which may result in injury or even death. The hazards include risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking, I hereby represent that I understand the inherent dangers of any of the activities offered by PT Alam Indah Bintan (Nirwana Gardens) and am aware of the risks involved. I hereby release and exempt PT Alam Indah Bintan (Nirwana Gardens), its operators, directors, agents, shareholders, officers and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death and cause of action of any kind caused in whole or in part by the negligence of the Released Parties, or arising from the rental or use of the equipment or howsoever caused, any claims, demands and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.

Average experience compare to price we paid. Likes: Big room Location Beach before rain Limitation: Restaurant had only few choices No swimming pool After rain each was so dirty and no effort from hotel to clean