Hotel Bolero

Terrible experience vacationing in Biograd na Moru-hotel Bolero. The room was dirty, lots of stains on the floor and on decorative pillows. Stains looked like bodily fluids (see pictures). The shower curtain was barely hanging on, tho owners solution for keeping it on the wall was toilet paper (see picture). The owners didn’t want to solve these issues. The maid didn’t clean glasses in the room and the lady in front desk suggested i can clean them myself. The phone in the room is ancient and falling apart-so calling room service is out, even though they advertise that. Breakfast is on of the worse i’ve ever seen. Eggs over cooked, over salted, no fruit, 1 vegetable to choose from (tomatoes), only 1 kind of tea prepared in advance (no choices), only instant coffe, only 3 kinds of salami,... Internet is practically not working. You have to log in every few minutes and speed is laughable. Staff does not care. Only 1 young girl was nice and tried to help. The older lady in front desk just doesn’t care. They charge 4€ for hotel parking (on hotel property), parking has no shade and no protection from elements. 1 left 1 day early even though I payed the extra day and no one even asked me why I left. The only comment was they wont refund me (by the way I never asked them for refund my money). If you want a great time don't go there. The city is nice, beach ok, there are many other hotels to choose from. People save vacation time for the whole year and to spend that time there is a crime. I’ve never seen so poorly run “family” hotel. I don’t really write bad reviews, but this needed to be said. I hope the hotel reads this and does something about it. When i was there they showed no interest in me as a guest or what to do to make my experience better. I treated them with respect and got nothing in return. The older lady in front desk does not even say hello when she sees you. She is not someone who should be working with people.