Hotel Crowne Plaza di Birmingham

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

The bed is very comfortable and room is clean. The location is good and there is a tesco express nearby.

This store is located near Snow Hill train station, surrounded by office buildings. There's a police station just 150 meters away, making it feel very safe. The hotel offers free breakfast; although the variety is limited, it's nice to have a cup of coffee in the morning. The rooms are very spacious with great views. Additionally, the shower has strong water pressure, making the overall experience perfect. The price is also reasonable! I would stay here again next time.

Really nice hotel, no complaints at all. Great location and great service.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

The location is great, just beside the railway station. The room is clean and service is nice. This is an old building, and the life is quiet OLD. You need to close the door of the lift manually.

Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.

Interesting hotel The positives - SUPERB location (on New St and clearly an old Railway Co hotel). Wonderful reception, marble halls and stairways. Staff superb too. In nice condition too. Bar was good (if a touch pricey) but i am nitpicking... Room was well decorated and nice bathroom, but stupidly warm with a very noisy radiator - again perhaps nitpicking.. For £170 a night though I would expect more than a standard double bed. Sure it was comfortable, but the bed was lost in the size of the room which could easily have had a bigger bed. I mean, come on, you get a bigger bed in a Travelodge.. We are both 6 foot to 6 foot four and the nights sleep was terrible due to the small bed.. oh, and also bad because of....... ROOM NOISE - we were on floor two facing New Street Station. I had TERRIBLE sleep due to trams, station announcements, delivery mopeds buzzing with deliveroo food, people shouting outside - I used to live in central London and have stayed in cities all over the UK with work.. I KNOW that city hotels can be noisy - but this was crazy - in fact the worst I can remember. At one point in the night I had to check if a window was open. Double glazing badly needed. Breakfast... very nice - but very slow. And charging £3 extra for eggs benedict which was a third of the size of my (included) full breakfast plate is cynical. Checkout - was told we had a discount code for the Grand Central car park at New Street - a nice touch.. got to the car park, went to pay - car park fee for 24 hours is £10.00 (to be expected in a city).. but hey - no worries.. we have a DISCOUNT CODE!!! (the new price? £9.50... Oh how we both laughed...) Still. Nice location. Not worth the asking price though. Nowhere near.