SpringHill Suites Birmingham Downtown at UAB

Got there with good expectations for the price. The staff was nice enough upon arrival. After checking in, went to elevator, which looked and felt like it had not been serviced in ages, and headed to my floor. I was honestly scared to ride one of the two elevators the entire stay due to the shaking, scraping, jarring, and abrupt stoping of it. My room was just a basic king studio, which is one of the cheapest rooms they had. Even with it being the basic option, I still expect to walk into a hotel room that the room is well lit enough get things done around the room, especially when a well lit workspace is advertised. The couch was covered in nasty stains that had not been properly cleaned. The tray on the ottoman had knife carvings in it and was covered in splatters of food and who knows what else. Most of the table top surfaces had not been completely wiped down. The toilet had not been cleaned, the toilet paper holder was halfway torn from the wall, and I found a used washcloth that was covered in makeup and stuffed still in the shower!! I called to ask for trashcan liners as there were none in either trashcans and they said they did not have any for them! I then had to go to the front desk to find out that the only ice maker was on the 6th floor, which is just information you would think would be given upon checkin. Also I had to upgrade my internet to be able to attend an online zoom meeting as there was no wired connection as advertised and it still wasn’t strong enough!

Great stay. Great location to restaurants. 2 minute drive. Probably would walk to them if it were summer time. Staff was great. All of the employees were friendly.15 dollar a day parking but it is in a covered garage that they validate no matter what time you decide to leave in or out. The breakfast was the only okay but there is a Starbucks right across the street.

The ladies at the check-in and check-out desk were very friendly and informative. I would stay there again.

Great hotel, excellent staff! The front desk associates were all awesome, super friendly, professional, and knowledgeable! Couldn’t ask for a better place to stay. We will recommend this property to friends and family and will definitely make this our place to stay when in Birmingham!!

The staff and everyone was very friendly also the rooms was top tier loved my stay with them 10out10 recommend

Very convenient for the appointments that we had scheduled at a couple of different UAB offices. Everyone we encountered on on the staff was wonderful, courteous, friendly, and helpful! We will be back!

Our room was clean and comfortable but what soured our one-night stay was the uninviting breakfast, self-served and on styrofoam with a bunch of unwieldy juvenile. The food item were likewise not what a nice breakfast on a Sunday might be like.

Breakfast was scheduled for 630 am, at 730 food was still not all out! Had an early appointment, so very disappointed.

The staff attitude at the front desk is despicable. No respect for the client at all. I do not recommend this place.