Hotel berhampiran Play Park, Birmingham

Lovely hotel in a good location Great staff and homemade cookies Comfy bed Bath and shower I didn’t get to use the pool and sauna access this time but will be back to this hotel again

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

Location is excellent with both Moor Street railway station and New Street railway station nearby. It's near to the malls where there is a M&S supermarket. There is also a lots of choice for food. Room itself has a small kitchen area which I didn't use. I had a comfortable stay and location is central enough to get around easily.

the service was great , however the room itself was very small leaving no room to be able to move around. the bathroom door also had a huge hole cut out as a handle which we thought was odd. also 1 pillow which wasn’t very thick left it so that me and my friend didn’t get much sleep and woke up with pain in our necks . can’t fault the service though , the staff at the reception were lovely

The staff were polite and friendly, the location was great as right near the arena. We were given a disabled room which was large and on the 4th floor as I requested a low floor. However, I had no sleep as net curtains up and blind didn’t pull down. Also, breakfast was fairly chaotic the next morning. You literally have to do everything yourself eg make your own hot drinks, roast your bread. I personally prefer it cooked to order or at least for them to bring you toast and coffee, which is what I’d expect for nearly £150 for the night. Overall, I think it’s overpriced and I would not stay here again!

The budget IBIS is exactly that. But it’s functional and clean and somewhere to crash out for an evening. This would have had an excellent were it not for the comfort cooling system not working and the toilet fixtures falling off the wall (both reported to reception desk).

Staff were lovely. Room was clean and comfortable. We had a room facing the M6, so there was quite a lot of noise from the road, which isn't ideal but to be expected based on the location. If I stay again, when I'm in the area, I will probably request a room on the other side of the hotel. The room was missing it's phone, so when I needed to call down to reception I had to call the Holiday Inn customer service line off my mobile, which was a pain but other than that no complaints.

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.

Really comfortable, staff very friendly. Spa and gym facilities. Breakfast was nice, but had to keep asking to get things topped up. I would definitely stay again

The stay at Bromsgrove Hotel & Spar was a nice stay, receptionist was nice. The room was clean, big and comfortable had a nice tv and everything you need in the room. Only advice I would give to this hotel is prepare cups instead of paper ones. Apart from that everything was perfect. I would stay again.