Hotel berhampiran Raza Plaza, Birmingham

I cant thank the staff enough from check in to check out the service was excellent. The ladies on check in were very efficient and helped with car park charges. The staff were accommodating to provide extra toilet roll finished in room and nothing was an inconvenience for the staff. I will most likely visit again.

Location….excellent Interior….home feeling! If you are travellers, better book this, just next to train station The famous cathedral just nearby…must visit

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

1st room is front of lift So I asked to change to QUIET room She gave me new room at 426 Looks quiet since at the end of the hall But after I finished put out my things and enter toilet I can smell cigarette smell Too lazy to ask to move room again so I just close the toilet door Suddenly wake up around 4 am since there’s a truck voices moving things outside my window 😭😭 Very noisy And I left the hotel at 6am Can’t sleep again When check out, the lady not bother to ask how’s my stay?? Since I stayed so many Holiday inn these week They always asked when I did my check out So I don’t bother to tell her about the cigarette smell or the loud noise from the truck early morning

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

easyHotel was in a nice location and less than 5-minute walk from the train station if you exit Birmingham New Street.We was welcomed by Eliza at reception, and she was lovely and polite. Made us feel very welcome and really helped us with other things. Our room was clean, and the layout was quite nice compared to other holiday inns.

Despite everything was clean and spot on, the hotel has these group of Asian Men who seem to not stay in the hotel but pay to use the pool, jacuzzi etc Those men are disgusting! They would stay and not leave for other people to use the jacuzzi/sauna while speaking very loud and staring at other people! One of them was peeling his feet in the pool and washing it off with the water in the jacuzzi. At a point the water in the Jacuzzi turned green! It was disgusting! I spoke to the receptionist who was able to do NOTHING about it. The staff member at the pool facilities called Ane-Marie was confrontational, rude and lack communication skills. Her attitude was so bad and was talking to people like she was a nursery teacher. The cleaner took my food in the room and when I asked they said it had been thrown away! It was a peri peri takeaway work over £40!. The receptionist was able to ask the chef to make us wraps if not me and my children would have starved through the night!. It was a wasteful 3 days stay! The breakfast was ok but the dining furnitures are old and outdated for that kind of hotel! The gentlemen at the reception were lovely and very helpful, the chef was amazing! Another lady was an Angel called Marita. If there is a game going on, Dont bother going out! The traffic is a living hell! As they also Park in the hotel car park. Overall i will not stay again.

Perfect stay when coming to see Chris brown everything you need in a spacious room with fab views of the city comfy bed and lovely hot powerful shower will definitely be staying again 🥰 also so so close to the bill ring

The location of the hotel was okay, good nearby links to the train station and attractions. There's no food or drink other than vending machines in the hotel but there is a Sainsbury's local opposite. Bed was comfy and the temperature of the room was controlled. TV was very small and in an awkward position to watch from laying in bed. No hand soap in the dispenser and there was also a leak from the toilet/sink area.

The check-in staff is very nice. The dining staffs were too much in a rush because there are too many guests for breakfast (btw it was uni open day). However, the food was nice and loved the hash brown. The location of the hotel is perfect for vising the University of Birmingham and it is 10 mins driving distance from the city centre. The room was clean and the size is sufficient for 2 guests and luggage.