Hotel berhampiran Reflex - Birmingham, Birmingham

The location of the hotel was okay, good nearby links to the train station and attractions. There's no food or drink other than vending machines in the hotel but there is a Sainsbury's local opposite. Bed was comfy and the temperature of the room was controlled. TV was very small and in an awkward position to watch from laying in bed. No hand soap in the dispenser and there was also a leak from the toilet/sink area.

the service was great , however the room itself was very small leaving no room to be able to move around. the bathroom door also had a huge hole cut out as a handle which we thought was odd. also 1 pillow which wasn’t very thick left it so that me and my friend didn’t get much sleep and woke up with pain in our necks . can’t fault the service though , the staff at the reception were lovely

1st room is front of lift So I asked to change to QUIET room She gave me new room at 426 Looks quiet since at the end of the hall But after I finished put out my things and enter toilet I can smell cigarette smell Too lazy to ask to move room again so I just close the toilet door Suddenly wake up around 4 am since there’s a truck voices moving things outside my window 😭😭 Very noisy And I left the hotel at 6am Can’t sleep again When check out, the lady not bother to ask how’s my stay?? Since I stayed so many Holiday inn these week They always asked when I did my check out So I don’t bother to tell her about the cigarette smell or the loud noise from the truck early morning

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

我們透過trip.con預訂3人房，但酒店職員說trip.com給她們的指示是雙人房。但她們都很helpful，雖然機乎已full，但她們都騰出一間在ground floor的3人房給我們。 房間夠大，早餐buffet很多種類，而且味道不錯！ 走廊門正常要拍房卡才能進入去其他房間，不過很多人都經常不關走廊門，所以我覺得好危險，因為這意味著街外人也能進來。 結果半夜3:40突然聽到有人想開我們房門，幸好我有雙重鎖門！他應該轉移開了隔壁房門，聽到有個女人很驚恐的在外面高呼了很多次oh my god！

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

The check-in staff is very nice. The dining staffs were too much in a rush because there are too many guests for breakfast (btw it was uni open day). However, the food was nice and loved the hash brown. The location of the hotel is perfect for vising the University of Birmingham and it is 10 mins driving distance from the city centre. The room was clean and the size is sufficient for 2 guests and luggage.

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.

It was awful night.We booked this hotel to catch early morning flight.We didn’t even sleep for 1minute peacefully.old air condition.it was freaking hot and ac was not working.they should implement the new AC system.will never go again.window was also not good.you won’t be able to open it. Room was tiny and you will get suffocated

Really comfortable, staff very friendly. Spa and gym facilities. Breakfast was nice, but had to keep asking to get things topped up. I would definitely stay again