Caresse, a Luxury Collection Resort & Spa, Bodrum

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It was a short stay but enough to say that the service at this property is definitely A+. The welcoming team created unforgettable memories for us. I do not remember all the names, but Javid, Ece, and their team are truly gems of the property. Ece was all around of us to make sure any details are handled perfectly. Apologies to those I forgot to mention! The service at the beach from Mete and Gursel was excellent; they were always attentive and proactive. One of the best breakfasts I've had at a hotel. The employees there were also great, especially Aaron, Ercan, and their manager, Nurcan Hanim. Rooms are spotless and well designed you feel relaxed and at home. We can't wait to come back as soon as possible! All the best, Fu

It was perfect, even off-season. Restaurant, meal, atmosphere… was great, Ulaş bey from the Glass bar, Melissa hanım from spa, and all others was super nice. We wanted to spend 3 days by chilling, self care, spa etc. and Caresse was perfect place for it.

Please do yourself a favor and do not stay at this property! I am a marriott gold member and absolutely love their service and only stay with a hotel associated with them. This by far has been one of the most expensive stays and at the bottom of the list for sure. I travelled with 2 little kids and had booked connecting rooms (which were ofcourse promised on the condition that i booked the highest category room and made 100% payment in advance which i did). We arrived at the hotel at 9:30 PM (check in time was 3:00 PM!) The room was not ready, we were given lower category connecting rooms at 10:30 PM. and after this ordeal, what i was offered was a 50 EUR refund (which was the room rate difference that too upon asking!) I wasted one entire day going back and forth, chatting with them, asking them to fix things.. The bigger problem for me was the attitude in which this whole situation was dealt with, there was ZERO service, NO remorse and NO making up for their goof up! There are better hotels available at this rate in bodrum and i am sure the service will be far better!

I did my hotel research for Bodrum and, still uncertain, booked the Caresse, and it was a fantastic decision. I booked hoping for a great room with a view, great atmosphere at the beach, pool and restaurants, and got them all. Everything from arrival to departure was great. Your tastes may differ by all tastes will enjoy this hotel, I just cannot see how that wouldn’t be the case. Staff were great with a special call out to Nurcan, the restaurant manager who helped us not only in the restaurant. Getting up each day to those views, a great breakfast, a day at the beach and pool with an evening visit to Bodrum… we were just in awe of what we’d found, and other guests we spoke to said the same. You cannot go wrong with this resort.

Wow! Absolutely loved it . Great pls e to relax Great staff and very accommodating. Javid and Lmut (?) at the front desk were amazing . Breakfast is top notch and views are amazing Found the food and drinks to be expensive otherwise no faults ! Will be back !

Wow !!! I think this place is destined to fail I’m sorry to say because it is a lovely location. £250 a night out of season for a small room with no bath and builders and noise everywhere (the place is looking rather tatty) so I understand the renovations but I don’t want to pay to hear them !!! My next issue £50 for 2 single gin and tonics (Gordon’s) seriously I’ve stayed all over the world and never payed that even at that burj al Arab !!! Very dissatisfied very overpriced. I may be wrong but I sense this is probably a franchise operation I just can’t see Marriot group being so short sited and greedy.

Beautiful hotel in a great location. This was our second visit having loved staying here before. But………. Negatives: 1. We specifically booked & requested a twin room when booking and emailed several times to confirm this but arrived to find we were allocated a single king size bed. My daughter & I wanted separate beds so it became clear that they had to open up a room to facilitate this on a floor that was actually closed. Thats when the problems started. Don’t offer a room if it’s not ready & available. 2. The room air con did not work for 2 days and then broke down. Each time they did fix it but we spent one very hot night and one very cold night as the thermostat was broken. 3. We had no hot water for one day. Not great after a day by the pool. It was fixed. 4. When trying to report air con issue we discovered the high tech phone did not work. It looked fancy but that was it. It never worked during our stay. 5. TV in our room offered only two English speaking channels - BBC & Sky international news. A minor irritation but for such a hotel and in this day & age disappointing. 6. Major building works going on. In fairness it is early in the season but very frustrating to be by the pool and all you can hear is drilling, banging, saws going, dust etc. Guests should be warned and prices should reflect the disruption. 7. The lovely infinity pool needed repairing. Large chunks of plaster had fallen off it. Not a good look. 8. Lighting around the hotel was either faulty or not finished with wires on display. 9. Safe in room did not work. Now for the positives: 1. Food was lovely and great options. My daughter is coeliac and staff could not have been more helpful. 2. Staff were lovely. 3. Location perfect. 4. Room itself was lovely and bed was super comfortable. Summary: I’m sure the problems we encountered will be sorted by the time the season is underway but at least warn guests that building work is going on and ensure rooms are fully functional and reflect the disruption in the price of the room.

Just got back from a 3 night stay at this wonderful hotel. Warm welcome, very clean, lovely bedroom (room 402), super bedding, good shower - could slightly improve the view over the rooftop garden from the balcony. Food excellent, staff fab