Hotel berhampiran Haven Marton Mere Holiday Village, Blackpool

Great location on seafront, easy parking £5 until midday next day. Good buffet breakfast with vegetarian options in a dining room with sea view. Rooms are noisy, very thin walls and you can hear every word of people walking past in the corridor so take earplugs. Would stay again though, the staff are all very good and the place is nice and clean.

It certainly is a fabulous building but jaded splendour springs to mind. The window in our room was in very poor condition and a gap to outside of 4 inches long and 1 inch wide during storm Lillian this was an issue. Apparently some rooms are fitted with UPVC I reported this to duty manager Louis, I asked for another quilt, we had to ask again at bed time. We were compensated with an evening meal which was good standard. Bathroom door had swollen so it took two people to open. But bed was very comfortable and the room and linen very clean. Breakfast buffet was very nice with hot plates and good selection. The hotel is conveniently situated and very large. Would stay again and ask for a refurbished room

Great little stay hotel staff are friendly and helpful, and the rooms are very decent in size perfect to have 2 double beds. Rooms were very clean and bright. Tram is a must if the weather is bad! Luckily there's a stop just across the road from the hotel as its 45 mins walk from here to north Pier

Yes nice enough for the money will stay there again having stayed in many of hotels in the past in Blackpool, nice walk on the front to the main ***** trams back all easy enough and plenty of space to park free.

I am contacting you to express my extreme dissatisfaction at my and my wife's experience at The Glendower Hotel on Saturday 7th September. What should have been a memorable night away for our 10 year wedding anniversary ended up ruined due to actions and failings of your establishment. After booking and paying in advance for a superior double on arrival we arrived at our room to find a standard twin. To say we were disappointed is an understatement. Then expecting a satisfactory resolution by your staff we were passed to your functions and banqueting manager who to add insult to injury offered said room for a £50 reduced cost. A room which we did not want, need or ask for. Then on refusal and asking for a full refund was told if we are ever in the area he would do us a great rate. I have no words to rationalize this as we would not just decide to stay if in the area, it would be pre planned as this was and even if the room was free for the night to turn up and not have a room due to sheer incompetency from your business. We were then left to go on our way while under extreme stress an anxiety over an hour from home with no where to stay for the night due to your shortcomings. I am at a loss as to how someone can book a room and pay for it which is then not available on arrival, at what point was our room just given away to someone else, someone paying a higher rate i suspect and why did no one make an attempt to contact us. In summary you only get one chance at a first impression and The Glendower Hotel failed at every level and ruined our wedding anniversary. Shame on each and every one of you, Mr Kirk Hughes

The hotel was nice and clean. Breakfast was chaotic e.g. long wait for table (despite being asked to pick a timeslot and being there at that time), nothing to bring milk to your table, the hot water urn being empty, some of the breakfast items had run out, etc. I would stay there again. WARNING - parking is expensive £15 a night, unless you booked your room directly with the hotel. Travel websites might save you a few quid but check first. You have been warned!