Hotel berhampiran Eglise Saint-Vincent-de-Paul, Blois

We stayed at this hotel from 12 to 15 MAY 2022. We have stayed at Ibis Styles hotels before and we like that they have better decoration and facilities than other Ibis. Everything was ok... Location, parking, breakfast, facilities, room with big window... But there was one problem... On 13MAY we went to explore some Loire Castles. When we went back to hotel, my partner noticed that his Chanel perfume was missing from the bathroom. In hotels, you leave toiletries in the bathroom and you feel safe about them. But the perfume dissapeared. - Inmediately we went to the Front Desk, where we told the girl in the Front Desk about the situation. She said they will make an investigation. Next morning, we asked a guy with glasses in the Front Desk about it, and he said they knew who has stole the perfume. It seems the day before a person from the outsourced cleaning services was fired, and using his words ”that was a bad person, so we thinks this person took it. We have contacted the person so it can return it”. Next morning it was check-out time and nobody knows anything. They said they were going to talk to their manager, Mrs Chartier, to see what can be done and for further research. We were contacted by email 2 days after that, when we were in Paris just about to leave France, where the manager said that in France you have to report this to the police.- So we did not have any time left to open our complaint with the police, as we were traveling to Spain next morning. When we came back from El Salvador we then realized that some souvenirs we purchased in Disneyland Paris were also stolen from the hotel. I wrote to the Accor Customer service corporate office and they said they were going to research and they responded today that they contacted Mrs, Chartier, the General Manager of this hotel, and she said that an internal search was conducted and no suspicious entry or breaking in the room was detected, and with no proof of the theft, the hotel cannot be responsible and they invited me to contact the local police to follow up. I am back in El Salvador. I will definitely not contact local police. I dont speak French and it was over a month ago. I am not looking for any money or compensation from the hotel. This was not a break-in from outside. This was someone from the cleaning service you outsource for that hotel that made the theft. Several of your employees at the hotel said that they thought that a person from the cleaning services, which was not a good person and was fired that same day from the cleaning company may have done it and that they have contacted this person to return the stolen goods. I understand their policy, but as a customer and as travel industry professional that sends a lot of customers to the Ibis franchise in France, we travelers lose the sense of security to stay at one of the Ibis properties, and that after we left, then suddenly nobody knows anything, specially the hotel manager, who was informed about the situatio

The hotel had nice features like the breakfast (adequate), pool, courtyard, and board games. However things were looking a little tired, particularly the hallways. Room could have been cleaner also…curtains had stains on them, bathtub/shower needed some caulking, something looked like it had been splashed on the back of the bathroom door and not cleaned up.

We just returned from a visit to the Loire Valley and it would not have been the same without our spectacular stay at Fleur de Loire. This resort is very much focused on gastronomy (as it is chef owned and includes his incredible restaurant - separate review), but the most important aspect of this hotel is that they live and breathe excellence in hospitality. They are a Relais and Chateaux property and they deserve every bit of that distinction. We got off to a very rough start when we arrived after an overnight flight and the room wasn't ready. Completely understandable as we arrived before check in. We were assured that the room was empty and would be cleaned right away, making it available within the hour. We still cannot figure out what went wrong but needless to say we were still sitting (sleeping!) outside their lobby four hours later. While we cannot blame them for not expecting international guests hours ahead of check in time, however, we cannot imagine how it could take over four hours to get one room cleaned, knowing their guests were waiting. No other guests were waiting so we assumed this would be taken care of quickly, but it was not. At this point, we were a little concerned about how this visit would go but I'm happy to say that everyone else at this hotel went above and beyond to make our stay special. From the valet (who apologized for his colleague not being more helpful), to the friendly bartender and most importantly, their AMAZING concierge, Geraldine! I had communicated with Geraldine several times in advance of our visit and she had arranged some lovely activities for us. By far, the highlight of our entire trip was our day with Jean Baptiste, their ”cycling guy”, who took us on an all day tour of the area with beautiful scenery, tastings at local wineries and inside the forests of the chateaux. One of our best travel days ever! It wasn't just the sights and scenery, Jean Baptiste was the ultimate host (not just a guide, but a host). If you have the time and ability to spend a day with him, you should absolutely do it. Thank you again, Jean Baptiste...we loved our day with you. The food at the hotel is (obviously) spectacular on all fronts. I will submit a separate review for Christophe Hay (incredible, best meal we've ever had) but we ate all our breakfasts and one dinner at Amour Blanc, their other (more casual) restaurant. We enjoyed everything we ate and the maitre d in the mornings was very friendly and a bundle of energy. Do not miss the breakfast - they have everything you can imagine and you will be full for the day! Thanks to everyone who made our stay one we will remember!

Fantastic visit to Mercure with my family. Such a lovely welcome, staff were very friendly and facilities were good. Breakfast choice was very good and the hotel was in such a great location for sight seeing. The only unfortunate disappointment was that the air conditioning was broken throughout our stay so our room was absolutely boiling. Would have been good to have been offered some fans as we just didn't sleep much in the very hot temperatures. Would not put us off visiting again though.

Hôtel récent offrant un rapport qualité-prix inégalable. Literie confortable, aménagement de la chambre optimisé, isolation acoustique / lumière efficace. Personnel bienveillant et sympathique. Petit déjeuner varié proposant des produits locaux. Je recommande !

Absolument super ! Rien à redire. Mon conjoint et moi aimons beaucoup passer par les hôtels F1 / premières places car nous cherchons simplement un endroit où dormir. Ainsi, il est très agréable pour nous d'avoir une chambre et un petit déjeuner pour 60 euros. La chambre d'hôtel était très propre et le lit bien confortable. L'accueil y était chaleureux et souriant. Quand au petit dejeuner du lendemain matin celui ci était classique mais tout à fait efficace. Je suis très satisfaite de ma réservation. À tout ceux qui cherchent un logement pour une nuit sans prise de tête, foncez !

We loved the little cabin in the woods, where it was very quiet with forest views on all sides. The cabin was spacious and had everything we wanted. It was just a few minutes' walk away from the main hotel buildings, and the cabin was fully wheelchair accessible, which we appreciated very much. The grounds around the hotel have lovely flowers, lots of trees and even a small creek running through the area, making for a lovely place to enjoy a quiet stroll. The staff were very friendly and made us feel welcome right away. The hotel buildings have ramps to allow wheelchair access to the dining and bar areas. The ”La Closerie Restaurant” offered a very good menu and choice of wines. The food was excellent and we really enjoyed the view from the restaurant of the courtyard gardens. The service in the restaurant was excellent and we were well taken care of. We were also delighted to find a very good piano in the dining room which my wife was welcome to play after dinner. This was an added bonus for us! There is only one negative thing for wheelchair users: The parking is small gravel stones, and the paths to the cabins are just dirt / caliche, so not as wheelchair friendly as we would have liked. However, in spite of this disadvantage, this is definitely a place we will come back for a longer stay!