Hotel berhampiran El Trébol Park, Bogota

Better than expected! Room is great, bathroom extremely beautiful and staff is the most kind.

Buen hotel cerca del aeropuerto de “El Dorado”. Cumple con los estándares de un Marriot.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Fantastisch hotel , mooie ruime kamers en erg goedkoop voor alles wat je krijgt qua ontbijt en zwembad en gym . Zeker een aanrader. Personeel erg behulpzaam

This is a great place for a basic stay. The breakfast is good. There is plenty of hot water, which you need in a chilly place like BOG. There is a little table with a couple of stools if you want to eat in your room. The bed is fine and so is the bathroom. The cleaning staff works hard. There is a TV that had CNN in Spanish, which I enjoyed. The area is good, near Chapinero. There is no safe in the room, but there are cameras in the hallway, and the reception will store your valuables. I don't know why anyone would ever complain about this place. Yes, the rooms are small, but it is a budget hotel. Perfect for sleeping, showering, and resting. It is clean and quiet too. It is by a hospital so no loud bars at night. I stayed in room 926 which was great. It was on a high floor room, and on the side of the building with an incredible view of the city, as the hotel is perched on a hill. AMAZING VIEW. The front desk is hardworking and friendly. The only downsides. I think there is central climate control. No thermostat in the room and no A/C in the room. No phone in the room so you need to personally go downstairs for anything. Also, the internet sometimes cut out. So someone coming to see me was trying to call me and the internet had cut out. Also, the internet would cut out and I would have to reconnect on my own when going from my room to the lobby. I knew it was a budget hotel with a small room so I knew there would be no fridge.

The hotel Andes Plaza is a really great hotel. The friendly customer service was excellent. All at reception were very friendly. Briteman gave that extra special attention and service. He constantly checked on me making sure everything was good. He helped set up my covid test. I also received friendly service in the hotel restaurant. Everyone was so friendly giving great service. The breakfast every morning was outstanding. This was my second time to stay in Hotel Andea Plaza and plan to return there again someday soon. I highly recommend Hotel Andes Plaza. The hotel is safe hotel and at a great location.

El Hotel está bien ubicado,las habitaciones son amplias sin embargo el servicio de aseo es deficiente así como el de recepción, quienes no registran los requerimientos que hacen los huéspedes, provocando con esto molestias e incomodidades, lo que nos significó quedarnos sin poder usar el sauna y peor aun sin desayunar la mañana de nuestro check out. Los recepcionistas del hotel son poco cordiales carecen de empatía, hacen lo mínimo posible para que tu estadía sea grata.

乾淨！位置好！服務好！

Todas las personas con quiénes interactuamos, Roselia, Rubén y Rosa, fueron muy amables. El hotel es muy tranquilo. Se puede descansar muy bien. Para mejorar, el estado del baño de la habitación. La grifería del lavamanos y el aro del sanitario estaban mal instalados, la jabonera de la ducha estaba suelta y las paredes estaban percudidas. Es el primer hotel en Chía en qué sec restringe el uso del aparato de calefacción instalado en la habitación. Las zonas verdes estaban muy descuidadas. Pese a todo lo anterior, el hotel es una buena opción para una o dos noches.