Hotel berhampiran St Bartholomew, Bolton District

Hotel was amazing and staff were so helpful especially with getting me checked in to my room and helped accommodate to my needs. Big thank you to everyone especially Emma Tegan and Declan amazing service

Great service as always stay here regularly it’s good value for money and always make use of the late checkout Will return again as always thanks for easy check in also

This venue/hotel has a lot of work to do. I booked a two-night stay for a business conference. To be fair, the conference, reception, and bar staff were lovely, helpful and friendly The room itself was basic. Only found the kettle when packing to leave as it was packed away in a drawer! No water was available in the room, so I had to go back to the bar to get a glass of water. There was a constant smell that I originally thought was coming from the bathroom but wasn't. It was musty and damp which kept catching the back of my throat and making me gag. The room wasn't cleaned, or the bed made during my stay - due to a shortage of staff - a note was pushed under the door. It is what you expect from Raddison! You can tell it is due to have a refit. The pricing should reflect that. I did say to the reception staff I should have stayed across the road at the Premier Inn.

I stayed here last year and gave it 5 stars We have dropped a star for two reasons If you want a hot drink from the bar you cannot put the charge on the room and have to pay separately at the machine this is very complicated and slow if you are tired and I required help from two helpful members of staff Also our room on the first floor was very noisy we could hear everything next door constantly However this is still an excellent example of the brand and all the staff are brilliant

We have just returned home after a three night stay at Astley Bank. On arrival, we were pleased enough with our room even though it looked a bit dated and tired. Friends joined us for dinner in the restaurant that evening and the food was good. On our first morning, we had breakfast in a small side room where we had the choice of fruit, yoghurt, pastries and a cooked choice from the A la Carte menu. All very nice. We had been informed their was a wedding that evening but as our room was on the second floor we weren't at all bothered by the noise and had a good night's sleep. Our main issues are around breakfast on the second day. Because of the wedding party, breakfast was a buffet in the restaurant. Also, on our last morning breakfast was again served as a buffet in the restaurant. On both days we were told to leave the restaurant at 9.30 sharp as the staff needed to prepare for lunchtime guests. We were also told there were no more pastries left as they had all been eaten. Astley Bank is a four star hotel but from our experience on the last two mornings, breakfast was not a four star event. We should have been informed that the A la Carte menu would not be available and, in our view, offered a refund. Our other issue was the over the bath shower in our bathroom. The water came out little more than a dribble, again, not what you expect from a four star hotel. The majority of the staff were very pleasant, with a ready greeting and smile. Mainly because of the issue over breakfast, we would have to think hard as to whether we would return. Any changes from what one might expect should be clearly explained upon booking.