Hotel Bolzano dengan Spa

While many seem to like this hotel, we can't say the experience was that enjoyable. The building feels tired, with an interior renovation done in an 80's style appearing dated. We followed the directions to the underground carpark (thankfully provided by the hotel), and discovered steps up and down to get to the hotel, and then up again to get from reception to the elevator. Hardly a deal-killer, but annoying nonetheless to schlep the luggage after a long day. Interior decor was surprising - it was neither ”classic old” nor ”modern chic”. Instead the reception area felt like something you might see at the counter of a Jamba Juice in a nondescript American mall. It was probably refreshing when first built, but style, particularly Italian style, has moved on significantly. Out of the elevator we found more stairs to get to our room. It was certainly spacious, but the style again felt dated. The bed was in a loft, up a set of noisily-creaking stairs, with a sloping roof skylight. Window coverings were good, blacking out the light of a very early sunrise, but we couldn't get the air conditioner to get the room below 22 or so (roughly 71), downstairs, and it was warmer still upstairs - all making for an uncomfortable night. The location was good for wandering around the old part of the City, but we have to believe that there are other centrally-located hotels offering a better experience. On any future trip we would likely opt for a stay in the beautiful surrounding area, visiting the old town (which the City seems to be intent on further improving) on a day trip.

Before i did reservation on this hotel i saw some bad reviews on tripadvisor but what i did I ignored i went to see the reviews on ***********. Some reviews were no sense, like insects on balcony on window looool that is totally normal the hotel has big garden around of building so it is normal, for example in my room i saw spider beside window which is normal if hotel as big garden around! The hotel yah is old style about decoration but is clean and organized. My opinion should keep the style in that way it is what make the difference. About hospitility for us everything was alright and nice and cleaning room service was good also! We didnt had chance to try the swimming pool (short staying our trip) but what we saw from outside it seems very nice. The idea of apples from garden of hotel as welcome seems very good idea and heathy! The apple looked very and tasty!

Complimenti alle ragazze della reception e le ragazze delle pulizie, molto professionali e gentilissime. Un po' meno l'albergo che purtroppo non è adatto a disabili. Segnalato su *********** con accesso disabili ma nemmeno entrati già trovi un gradino alto senza rampa d'accesso; il corridoio alle camere è stretto per passarci in carrozzina. Se non altro ci sono due parcheggi per disabili a pochi metri dall'albergo. La camera prenotata era piccola, anche se ci avevano avvertito in fase di prenotazione, ma non usando la carrozzina all'interno non è stato un grandissimo fastidio. Peccato che la camera ”famigliare” prenotata sia solamente una camera tripla, senza due ambienti separati. Bagno piccolo ma veramente molto pulito e doccia fantastica (anche se la nostra ventola era rotta). Colazione non inclusa (per volere mio) quindi non posso dare giudizio. Tutto sommato un soggiorno piacevole, basterebbero dei piccoli accorgimenti (set di cortesia più ampio, più servizi) per rendere più piacevole il soggiorno.

This hotel was meh and felt a little scammy. We ended up in Bolzano for 1 night coming from the Dolomites and didn’t have a room anywhere. I always prefer to book directly thought the hotel rather than a third party and on their site, it mentioned a double room with breakfast for €117. I emailed right away and within 20 minutes received a reply with a quote for €195. I asked about the cheaper rate and was told it was no longer available, so I booked at the higher rate. However, once we checked in the following night, I got curious and checked again for the same night and the €117 price said it was still available for that night. I felt like they used that to lure you in. The hotel itself was clean and the staff were friendly but our room was a little outdated and the floor felt like there were soft spots or holes in multiple places. I can deal with outdated but the holes covered by carpet were weird. The place was clean and a good size and also fairly quite so no complaints there. In addition, they had parking available for a few. When you book you have to select their garage, however, the do have a few uncovered spaces available that are a little cheaper but are first come first served and not reservable so ask about those. If you are coming by car, get directions on where to park before you get there. It is in a busy area right by the train station so we pulled into the garage next door and ended up having to pay and extra €2,50 AND had to move the car. The location is great for both the train station and the old town is walkable in about 5-10 minutes. The breakfast selection was quite large and had an assortment of coffee, pastries and fresh items.