Hotel berhampiran Torre de Água do Monte dos Congregados, Bonfim

Me and my family are planning a holiday to Algarve, but as direct flights don’t run everyday to Faro, we decided to make a 3-day short trip at Porto before heading to Algarve. We saw Almada Domus on Expedia and decided to stay there as the photos look pretty and it describes its location as very central to all tourists attractions in Porto. Unfortunately, after we made the booking we realised that the hotel is actually located some blocks away from the main streets and requires a short climb uphill to get to, which will be a challenge for my husband who suffers from recurring Achilles tendinitis that makes walking difficult and would require walking aides. On the same day, within 2 hours after making our booking, I emailed the hotel to enquire about cancellation. I explained to Fabio (which I assume is the manager/ owner of the hotel) about my situation and at that time he seemed to be willing to accommodate my request but advised me to contact Expedia directly. I then spoke with Expedia and was told that they can do a free cancellation upon confirming with the hotel that they’re ok with it. Over 20 emails back and forth with the hotel since last evening, and this morning Fabio abruptly changed his tone and said he will not allow a free cancellation and we will have to pay a 50% penalty, as the booking is now “outside the 2-hour cancellation window”, and it would be “unfair to other guests” (even though I did contact the hotel about cancelling within 2 hours after making my booking, hoping to minimise the impact on their business). I was also told by Fabio that “Porto is a hilly city like Lisbon, which are not friendly for people with walking difficulties” and said but we can Uber everywhere…. I was very shocked with his last comments and obviously disappointed that he was unwilling to help even though he said he would at the beginning when I first contacted.

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.

First floor unit. Smells of mildew/mold, including the bed sheets. spiders in the corners of the bedroom and a noticeable gnat problem. Bedroom lights also don’t work, It’s a shame because the staff seems so nice! They were the sweetest people, and were willing to accommodate extra people! just the first floor rooms need moisture and pest solutions. The WiFi also cuts off if you try to access it from the bedroom.

Gostava de deixar um comentário sobre o Novotel porque realmente surpreendeu-me muito pela positiva. Ia sem grandes expectativas. Vi alguns comentários que mencionavam a antiguidade dos quartos e a falta de modernidade. A realidade NÃO é essa. O Hotel é maravilhoso. A entrada é enorme, os funcionários são super simpáticos e facilitam a estadia. Ficamos num quarto com vista para o mar. Com uma boa casa de banho, com uma banheira grande. Os armários do quarto são imensos! Tem um sofá cama mesmo que seja um quarto para dois. A televisão era igualmente enorme! O quarto é bonito, com uma decoração, e aconchegante. Tem ar condicionado e um mini bar que estava incluído no preço todas as bebidas do mesmo. A zona do restaurante era muito bonita. A piscina? Muito boa. A água estava sempre morna. De 0 a 10, avalio o Novotel com um 9 e só não dou um 10 pelo tamanho da piscina. É um hotel muito bom e procurado por famílias com crianças, o que faz com que a piscina esteja sempre cheia. Quanto ao pequeno almoço também quero deixar um elogio, pois é bastante variado e nunca deixam acabar as coisas. Gostei muito

Hotel in zona Afurada a Porto, leggermente decentrato ma da tenere veramente in considerazione per visitare la città. Camera e bagno piccolini, ma dotati di ogni comfort. Noi eravamo al terzo piano con vista sul mare, bollitore per caffè e tè, acqua di cortesi, prodotti da bagno molto buoni, compresa una crema per il corpo che ho trovato di buona profumazione e veramente gradevole dopo la doccia. Parcheggio gratuito. La colazione è super, disponibile fino alle 12, mette a disposizione frutta fresca, yogurt ottimi di tre tipi diversi, pasticceria fresca comprese le ottime Pastel de Nata, pane e affettati, formaggi, marmellate e miele. C'è la possibilità di farsi i pancake e le spremute da soli. Tutti ottimi prodotti! Hotel 3 stelle con servizio colazione da 4. Se non si vuole prendere macchina o mezzi pubblici, si può chiamare Bolt che con 3 euro circa ti porta al Ponte Luiz da dove si possono raggiungere a piedi molte attrazioni della città che ho trovato molto bella.

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP

This place is actually an old motel that has clearly gone bankrupt and still tries to get naive customers to a trap. It smells of mold, there is no shower ( just a broken whirlpool ), there is no maintenance and the staff is clearly unwilling to look after the guests. To make it worse - if possible - they tried to cheat Booking pretending I was not there ( although I have my credit cards statements to prove ) just not to pay their commission. When I wrote this on the Booking review the owner was extremely impolite and aggressive , as his plote was denounced. Honestly, it makes no sense staying there even if it was for free. Run away from this joint!!

Great concept, excellent transport links. Really liked the vibe and local neighbourhood had good places to eat