Hotel berhampiran Primeira Nascente Rio Sucuri, Bonito

O hotel é bom, mas fico em dúvida se deveria ser classificado como quatro estrelas. Os quartos não são espaçosos, o menu do restaurante (para refeições) é restrito e o atendimento da equipe é BOM, nada de excepcional. A arquitetura do hotel é diferenciada e interessante, mas a condensadora do ar condicionado dos quartos fica suspensa, acima da porta de entrada do quarto, o que ocasiona um ruído desagradável durante todo o tempo de funcionamento do aparelho (você tem que optar entre dormir com temperatura agradável e barulho ou com temperatura ambiente e silêncio). Tivemos problema com o telefone do quarto (não funcionava) e eu pedi manutenção por duas vezes. Nada foi feito. A localização é ótima para quem quer ir a pé ao centro.

Essa pousada fica bem pertinho (5 minutos a pé) do centro turístico de Bonito, perto de restaurantes, lojas, agência de viagens, mercado e farmácia. O quarto triplo que ficamos foi super confortável, boa cama, bom chuveiro, banheiro grande. Limpeza e troca de tolhas diariamente. Café da manhã muito bom com variedade de sucos, bolos, salgados e pães. Funcionários gentis e com boas dicas sobre a cidade e passeios. Uma ótima opção, por um preço justo. Recomendamos e voltaremos com certeza !

Zagaia On the positive side - Great infrastructure and recreational staff for kids Beautiful grounds Travel agency that books your activities in Bonito for you. Good breakfast. Very nice and attentive staff at the restaurant. Comfortable large beds. Curtains that block the light completely. On the negative side - Be prepared to arrive for a late afternoon check in, with extra slow, untrained front desk service, and no help with your suitcases and finding your room in the dark (no resort maps available). The rooms face each other and don’t have a set of sheer curtains. When you’re in the room you have to close the blackout curtains and no light comes in. No closet in the room. Instead, there’s a bar with three hangers and a shelf in the bathroom. No drawers. The bathroom has no windows. Anything you wash and hang in the bathroom will never dry. Bathrooms have three extremely loud exhaust fans each. Housekeeping routinely cleans empty rooms and leaves the exhaust fans on (together with the lights). Be prepared to hear exhaust motors all night. We realized what the noise was after two difficult nights, and had them turned off in the neighboring room. Terrible room maintenance: Upon arrival, we noticed that the phone in the room wasn’t working and we had that changed. The showers have a rubber ***** on the floor to keep the water from flooding the bathroom. Half of our rubber ***** was missing. Maintenance said it would be replaced the next day, but this never happened because they had to order the piece. The front desk asked us to change rooms, which would have been work for us, but housekeeping found a bandaid solution by wrapping a towel in a plastic bag and using that to dam the water in the shower stall. One leaky sink, and the other stopped up - never fixed despite two calls to the front desk which leads me to: Terrible front desk service (and not just checking in). We once forgot a bikini that was left out to dry on a bench near the front door. We noticed on the road and called the front desk to have someone put it in the room for us, and it was still on the bench when we returned in the afternoon. Be prepared to come back to your room at 5:05pm after a long day of activities, to find that housekeeping didn’t clean your room. Then call the front desk and nothing happens. The solution was to speak to the manager of the front desk, who personally brought the one and only housekeeper on duty that tends to emergencies after 5pm. Had to help her to do the bed in order to speed things up. Such a shame because I was here twenty years ago and it used to be an excellent hotel. Will not return, as there is now a better option available.

Hotel Promenade is located 1.1 km from the centre of Bonito. Built in motel style the hotel opened in December 2021 and offers 78 ensuite rooms over 2 floors. Parking in front of your room. In the hotel you find a pool and a restaurant. Free Wi-Fi. Staff is very helpful and friendly. Our spacious room was nicely furnished and decorated, with a good kingsize bed, TV, air-conditioning, open wardrobe & safe, table & chairs, washbasin and an extra single bed. We had a separate toilet and separate shower. The water pressure in the shower is very low. There is an open kitchenette with fridge, sink and separate washbasin for cloths. No water-boiler, no cooking plate, no cutlery, no crockery. The window can be opened but don’t have a mosquito screen. We came in hot spring and were happy to find the airco working. All was very clean. The buffet breakfast is very good: a choice of cookies & pastries, bread & rolls, ham & cheese, scrambled eggs, butter & marmalade, fruit salad, juice & fruits, cereals & yoghurt, tea & coffee. We found Hotel Promenade very comfortable, and we had an excellent stay. Highly recommended.