Hotel di Boracay Island

Went there for the Valentines day weekend. It was very enjoyable with friendly staff and the suite was clean and wonderful. Very quiet and within walking distance to White Beach and conveniently located near a 24 hour McDonalds and Subway which certainly came in handy when wanting to grab a quick bite to eat. They offered a complimentary free for one day breakfast voucher in their hotel, whuch was also very delicious. Its a bit of a ride to and from the ferry to get there but if you can get a package deal going to there and back certainly recommend it. Plan ahead with one of the local drivers so you have plenty of time to catch your plane as ours flew only once a day to and from Clark in Luzon. But very enjoyable, also wear a lot of sunscreen because its very easy to get sunburned in a short amount of time while having fun in the beautiful crystal clear water as we did. The air conditioning in the room was quite helpful and enjoyable esp after getting sunburned. Although the shower didn't have a door so expect the bathroom floor to get a bit wet easily. Plenty to watch on the cable television in the room as well, bed was a bit rickety sounding on one side but otherwise very comfortable. Easy access to the room with a keycard.

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si

Where do I begin? I saw this hotel in Agoda but decided to directly book via their website. I paid for the whole fee specified in the website, that is, good for 3 people, and 1 kid aged 12 years old. The room says ”sleeps 4”. Upon arriving at the hotel, I was told that we need to pay an additional fee of 800 per day (X 4 days = 3,200) coz my son, 12 years old, is already considered an adult. I insisted that in the website, it asked for the age of my son and I put in 12 (see pic) under the ”children” category. One staff ”explained” to me condescendingly, as if I dont know what I'm talking about, that the website is wrong and that they're gonna tell the one who takes care of the website to update information so and so. In fact, this guy, didn't apologize for the fact that their website information and rate and the front desk rate are INCONSISTENT. Instead, he said that extra charges are given (if applicable) when guests arrive at the hotel: ”we tell them here at the hotel”. Why would you do that? If indeed my son is not considered a kid anymore, why wasn't the extra charge added to the website when I was about to pay for the bill online? Why would they charge it when we are already at the hotel? For a planner like me, I like to pay all hotel charges and plane charges prior to the trip so that I can budget and reserve my money for the food and other activities during the vacay. But then, they wouldn't give the key to the room unless I pay the extra charges first. Oh well. Also, the internet wasnt working for two days. The room phone wasn't working. Location: Quiet. Convenient since theres a mall attached to the hotel. General Mgr was accommodating. IT staff was efficient; he immediately checked the wifi connection when he came back from his leave. Housekeeping staff efficient and helpful.

The whole experience was good. Greeted by Front Desk asking if for check in. With no other further engagement made upon our arrival, like how are you today? Since we are very tired 15hrs of transportation. I only remember she mentioned about cards if lost will charge us ph900. After we arrive at the room, we order in Room Service and the operator was not detailed with information. I still need to call again and ask for how many minutes our food will be delivered? She replied with 30min. But the food was delivered after 1 hour! F&B staff of Sapphire are pro active, approachable and always have a smile on their faces. HSKP staffs never miss to greet us with a positive attitude. Pool side Massage are the best. I had 4 days massage as I really enjoyed the good service. We stayed in Henann Crystal for a total of 5 nights and its really a perfect place to stay. And will surely comeback again. Near to D’Mall , other restaurants with beach view.

This is a good hotel, I had a good experience. Offered a room right by the pool and quite near the restaurant where the breakfast buffet is located. The buffet is catered to a Korean palette so keep that in mind if you don’t like Korean food or want more of a western style breakfast. Also at the restaurant on a windy evening and a toddler at the table the waiter gave us napkins in a glass. It fell over and broke and the staff demanded we pay 75 pesos for the glass! It would be common sense not to give us the glass due to the weather and the fact we have an active toddler. VERY SCAMMY ! Needless to say I felt scammed. BE CAREFUL! I complained to the front desk and made a suggestion not to offer glasses to tables with similar situations but they didn’t seem to care at all. But they definitely cared about those 75 pesos! There was a roach in my shower but staff quickly took care of it.

Very nice location. All staff very professional and friendly. The breakfast was good and huge but do not go after 10am because they remove the food fast. Very nice food for the dinner! The cleanness is perfect and the pool very well maintained. The location is only 20’ from station 2 which is more crowed. The beach is very clean. All transfers were very well organized.

I like everything about Fairways, it’s private and exclusive. Everything is here. They offer complimentary service for you to go around the facilities. They have 4 pools and a private beach. Thank you for your warm welcome, complementary room upgrade and a birthday set up. I really recommend here and will definitely book again soon. Its a really must try.

Treat your extra special someone to an experience they won't forget🥰!!! Ferra hotel Bedroom Lofts are spacious, cozy and perfect for a romantic weekend🌴🌊🏖️. Their beds are so comfortable, you might need an extra alarm clock⏰ just to wake up in the morning🤣🤣🤣!!! The staff are great especially Miss Abby, Miss Jennifer, Miss Richille, and Greg🙂!!!

Kakitangan sangat ramah dan bertolak ansur. Mereka memberi saya naik taraf bilik percuma. Bilik sangat bersih dan sangat luas. Katil dan linen sangat selesa. Mereka menghantar sarapan pagi ke bilik saya. Terdapat juga telefon dan sangat selesa untuk menghubungi kaunter penerimaan tetamu tentang permintaan. Tandas sangat bersih dan saya suka pancuran air panas dan air panas di singki. Saya hanya menghadapi satu masalah, bunyi dari penghawa dingin mereka. Saya tidak lena tidur selama 2 malam kerana aircond yang bising. Pada satu ketika, saya sangat takut kerana ia seolah-olah akan meletup kerana bunyi bising. Saya memberitahu kakitangan mengenainya dan mereka sangat berbesar hati untuk memindahkan saya ke bilik lain yang sangat saya hargai. Namun, bilik sebelah mempunyai model penghawa dingin yang sama jadi ia menjadi sangat bising seperti bilik pertama yang saya tinggal. Secara keseluruhan, saya sangat menyukai bilik mereka yang besar dan bersih, serta kakitangan yang sangat mesra.

Kami lebih menikmati percutian kami kerana kami menginap di White Crystal Hotel. Ej sangat akomodatif dan memastikan semua yang kami perlukan dijaga. Sangat disyorkan👍🏻