Pengguna Tetamu
24 Jun 2023
Went there for a quick one night stay and to go on safari. Got there and there was no longer a reception area. Was told key was under doormat but there wasn’t a doormat. TV had been removed from Room, no phone but a list of phone extensions, no Wi-Fi as was listed in the hotel description, holes in the walls, dirty bathroom and we couldn’t get in touch with anyone in charge. They had also booked a marathon for the weekend without letting us know that we couldn’t dine in the restaurants or go on safari. The staff in the golf club restaurant were generous to arrange some food for us since we were in the middle of nowhere. Staff working at the restaurant were amazing to us. Reservations and the ownership services I’d give a zero minus. They should not promise one thing and deliver another. We needed wifi for directions and we were told that sorry, no Wi-Fi. Wasn’t even give a discount for all the the promised amenities not being available. Horrible experience. Worst of my entire trip. Will never go back and don’t recommend. Plus, they are trying to sell spaces as a timeshare. Run away people…Run away!
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