Trip.com
Hotel
Hotel Bourges
Hotels Premiere Classe di Bourges
Penerbangan ke Bourges

Popular Hotel Premiere Classe di Bourges

Disyorkan
Harga
Penarafan Bintang
Penarafan Tetamu
Jarak

Terokai Ulasan Tetamu Hotel di Bourges

Premiere Classe Bourges

Premiere Classe Bourges

3.3/518 Ulasan
When my wife and I arrived at Premiere Classe Bourges last night we found ourselves shocked and very distressed because we found that they had given our booked and confirmed disabled access room to someone else and I, a paraplegic wheelchair user, could not enter the tiny room or bathroom offered to us. We gave them half an hour to solve the problem, but on our return we were offered no solution other than our money back. This would have left me without a room or bathroom for the entire night and following morning, because an accessible room is absolutely essential for me, which we explained in writing when booking. We were very upset and distressed as we never travel without definite confirmation of suitable facilities and we had been promised in writing by the hotel itself that an accessible room was reserved for us. Eventually, having received no offer of help from the hotel, my wife pleaded with the receptionist to find us a room in another hotel, which she did. We were not offered a proper apology, just excuses. The hotel didn’t not take proper responsibility for their error. Apart from the distress this caused us, it then cost us more to stay in the other hotel. I am aware that this hotel is a franchise, but this proprietor and this hotel have seriously damaged the Premiere Classe brand reputation and premiere Classe is going to suffer the consequences of a very very poor customer experience in one of its hotels.

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.