Hotel berhampiran Bournemouth Pavilion Theatre, Bournemouth

Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.

Very close to the beach and to the bus stop. A stone throw to the local shops and restaurants. Hotel is like Hotel Transylvania vibes which my family loves most specially the authentic elevator. 😁 Staff were nice as well. Amenities were good.

Breakfast was cold, room could do with a lick of paint and new curtains, shower was tiny , had to pay £10 to park in their own car park, bed was comfortable, staff we're lovely and helpful.

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

整個酒店都非常不錯，強烈推薦。如果家庭出行訂他的家庭房，標準間是兩張床0.9的。 最重要的是酒店旁邊是美食一條街，有中餐，還有各種漢堡類的。13歲以下小童早餐不收費。停車位方便，一天15磅。到沙灘走路15分鐘，路不遠，主要是他們這裏到沙灘都要下山。 哦，還有，他們送了孩子小桶和泡泡，非常難得。 沙子很細，以至於我們放棄了去白崖，在海灘呆了兩天

The room was extremely comfortable and the bar not too expensive in all fairness. The continental breakfast was very good we both went back to the room extremely stuffed the only downfall was we only had one night here , if it wasn’t for work tomorrow we would have booked another night. We will definitely be coming back again that’s for sure.

One of the best UK hotel stays I've had so far. The room was newly refurbished and tastefully done with high quality & well thought of interior decorating. Amenities were top notch and clean. The in-house restaurant has a good menu with ethically sourced ingredients, very tasty. The staff were so helpful and efficient, thank you team!

Amazing stay at Hotel Celebrity. Located very near to the scenic view, it offers great and spacious rooms. I stayed at room number 246 and the room was quite spacious clean tidy along with a private bathroom that had a bath tub. The stay was very comfortable and the hotel staff were very friendly and attentive to any query a customer might have. Breakfast includes bacon and other vegetarian options but there was just one spoon to use for bacon as well as the vegetarian options which can lead to cross contamination and for someone like me who does not eat bacon it was a deal breaker. However if a separate spoon would be kept to avoid cross contamination then it would have been even more amazing. Overall the stay and the locality is nice and the staff is quite friendly too. Would highly recommend Hotel Celebrity to everyone willing to travel to Bournemouth for a vacation or leisure time.

The hotel was beautiful, pool warm and staff lovely. Restaurant wasn’t up to standard but cocktails really yum.

I dont really like Brittania hotels but this one i think is good, staff was really helpful, bed was comfy, its abit hard to fill the kettle up as the sink in the bathroom isnt adequate. But its basic money for basic rooms so thats what can be expected. I would come back here. Didnt try the food or the pool etc so cant comment