Hotel berhampiran Christ Church Westbourne, Bournemouth

Joined the Nici Spa 3 weeks ago and couldn’t be more impressed! The pools, the gym, sauna, steam room, and other facilities are all excellent. Amy’s staff team are all very welcoming and helpful. In addition the various classes and instructors that she has timetabled are all excellent! After less than a month my wife and I are already feeling the benefits! I couldn’t recommend more highly. Keep it up!

Good clean, comfortable, simple and located near town. Breakfast included is standard. Tiolet flush system was overflowing. Woke me up during night.

Not a clean room at all. Suspicious brown dirty streaks all around the bathroom, chips out of the furniture and random paint marks up and down the walls. I’ve stayed at better Premier Inns.

We visited for a family diamond wedding anniversary. The rooms were clean and spacious. The reception area smelt lovely! The reception staff were extremely helpful and polite and leaving a little gift for my in-laws for their anniversary in the room was also a lovely touch!. Breakfast was a little difficult due to extremely limited gluten free options but I managed. I was advised to scan a QR code but it didn’t give you a breakdown for each item just an overview . Would have expected maybe allergens on the signs for the food in the buffet. We stopped in the back of the hotel which had a long corridor with three small stair cases which was awkward for my elderly mother in law. Advice for future travellers contact the hotel in advance if travelling with people who are uneasy on their feet so you can request a room without these staircases. I think an addition of a handrail for each staircase would be a great benefit. The bar staff are excellent and very chatty and friendly, Wonderful views and overall great facilities!

Rooms were clean and quite spacious. Breakfast was good and with nice service. The gym consists of three exercise machines in the cellar. Showers at the swimming pool were too hot and not adjustable. Location is very good, really close to the pier, beach and lower gardens.

A little bit faulty towers but overall was great ‘budget luxury’ for me in a really convenient location. Lovely old hotel beautiful bar area overlooking outdoor gardens. Comfortable chesterfield lounges and sometimes live music and dancing. Rambling hall ways and stair cases. So your room could be a bit of a walk away through funny little hallways around corners and up stairs so check this before leaving the check in desk! Heaps of people had trouble finding their rooms. Then key cards aren’t programmed properly on several occasions I had to walk back to desk and back to room. But apart from having to wipe some mould off a wall …. overall I was happy with stay and location as I got a good deal on Trip.com £35 nite. And they upgraded my room from no window (is this even legal? To sell a room with no window) to a small double with opening window and bath. So I was happy. There is no servicing of rooms so if staying a few days you need to ask housekeeping or front desk for more supplies. Finishing off my coast path walk this hotel is located a 25min bus ride or 15min train ride from Poole. Located right next to Bournemath Beach, promenade and pier in Bournemouth on bus routes 5, M1 and M2. Catch the number 5 bus from the train station to drop you a few meters from the door on Bath Rd. For walking coast path bus 50 leaves from top of Bath rd to Swanage for £2 including the ferry crossing at Sandbanks then you can catch another bus to Durdle door should you wish. Check bus times. Walk on ferry crossing from Shell bay to Sandbanks is free or £1 in other direct (Sandbanks to Shell Bay). I walked to Sandbanks from the Bath Spa Hotel along the beach promenade. Really nice long walk. The hotel features a good buffet breakfast for £12 and average quality buffet dinner (on the night I went) for £15. There was enough tasty items to make it worth while for me. Get in early as they stop replenishing the food if not busy and things run out. It’s a lovely dining ambient overlooking beautiful lawns and outside lounging area. Staff in the dining area were really lovely and helpful and happy. I didn’t use the pool and hot tub but it looked great in a separate conservatory outside area. Some staff were 5 star in their service one bar girl was almost rude and very unhelpful when I asked about wine she just said ‘I don’t know’ and didn’t refer me to the drinks list until I asked a few more questions and she finally said ‘yes there on the bar’ as if I should have known that detail. The rest of staff most helpful and friendly after I stayed a few days. The hotel is vast and a bit like a rabbit warren. One room they gave me was up 21 stairs and I said no way am I lugging my big suit case up there so she changed it to a lift floor no problem. So check these details and don’t accept what you’re unhappy with otherwise they try get away with things if they can. Stand your ground.

Best hotel I've stayed in across the UK. It's not meant to be a 5 star I know but I'm not sure how much more the staff would need to do to get the 5 stars. They've been very decent with me and my Mrs where other hotels would have been looking for reasons to moan and more and they manage to treat us properly whilst keeping all the other guests happy too. Couldn't be happier

We were at this property during the Easter Bank Holiday weekend. The hotel is close to the Bournemouth Town Centre. I cannot say that this is walkable to the Beach. It takes a good 5 mins drive to the beach from the hotel. The Good things The reception team is fab especially Mikolaj. When we arrived the room was not ready as we arrived an hour early. He offered us free drinks while we waited for the check-in. The breakfast was good. They serve the hot breakfast on small plates rather than letting the guests make the mess. I liked this concept. And of course, you can order omelette or French toast which the cook happily makes for you. The onsite parking is small and cramp- try basement The worst part This is a pretty standard no frills hotel. It didn’t feel like a mid-range property either. The worst part is the dinner- Both the food as well as the staff. The food felt like heated from frozen- pretty bland. And I would not rather comment on the staff including the manager. I found it amazing how rude a person can be while working in an hospitality industry- the lady with grey hair (I don’t want to name and shame in the public forum. I was equally disappointed the way the matter was handled by the person who introduced himself as the manager.

Amazing stay at Hotel Celebrity. Located very near to the scenic view, it offers great and spacious rooms. I stayed at room number 246 and the room was quite spacious clean tidy along with a private bathroom that had a bath tub. The stay was very comfortable and the hotel staff were very friendly and attentive to any query a customer might have. Breakfast includes bacon and other vegetarian options but there was just one spoon to use for bacon as well as the vegetarian options which can lead to cross contamination and for someone like me who does not eat bacon it was a deal breaker. However if a separate spoon would be kept to avoid cross contamination then it would have been even more amazing. Overall the stay and the locality is nice and the staff is quite friendly too. Would highly recommend Hotel Celebrity to everyone willing to travel to Bournemouth for a vacation or leisure time.

The greeting from the front desk at check-in was very warm and welcoming. The room was as expected clean and had everything needed.