Ulasan The Chen - Art Series

Convenient location with a shopping mall nearby. The room is clean and well equipped. Staff are friendly

We live near the hotel ourselves, but our home was under renovation, so we booked a night here. The hotel is actually a mixed-use commercial/residential apartment building, located in the Box Hill Chinese area on Whitehorse Road. It's just a few minutes' walk from the train station, tram stop, and nearby shopping center parking. Our go-to cafe, Zero Mode, is right downstairs. Similar to many business hotels in China, The Chen's rooms come with a mini-bar, kettle, teacups, tea bags, and instant coffee. What sets it apart are the additions of a sink, a toaster (common in most Australian hotels), a mini-fridge (larger than what you'd typically find in Chinese hotels), and an ironing board. Drawbacks: 1. The bathroom is quite small. The glass shower door has a hole where the handle is, and there's no rubber seal between the two glass panels. You have to be very careful not to point the shower head towards the door when showering, otherwise, water will spill out. 2. The bedside table between the two beds is tiny and doesn't fit much. Other notes: 1. The mattress is softer compared to hotels in China. 2. Like most international hotels, you have to pay to use the washing machine. Overall, this hotel is decent and suitable for a short stay.

Overall a pleasant stay. The room was comfortable, but the TV did not support digital channels and the room service was slightly slow.

The location is excellent, just a few minutes' walk from Box Hill Central. It's very convenient for Chinese people, with plenty of options for dining and shopping. If you don't want to stay in the city center, the train service to the city is very convenient from here. The room is spacious and very comfortable.

The location is super convenient with great facilities. There are plenty of shops and restaurants nearby. The room is quite spacious, and it offers excellent value for money. Plus, there's a swimming pool and gym upstairs with a nice view.

The Chen was a great stay with my mum. The room is spacious with 2 queen size beds, room was beautifully decorated, clean, smelled nice and comfortable. The staff at reception were friendly and helpful. Location of the hotel is great, close to Box Hill Central and train station. There were also rooftop swimming pool and BBQ area can be used by hotel guests.

We had such a fun day by the rooftop pool all day! Kids loved it. Reception was helpful and friendly. Room was clean and the beds were comfy, good size with 2 queen beds. Nice linen and doonas on the beds.

Very good experience! Perfect location!

The hotel is conveniently located near Box Hill Central, just a little over a 5-minute walk away. This makes it super easy to grab a bite, get drinks, or do some shopping. Plus, Box Hill Central has a direct tram line to Melbourne city, so transportation is really convenient.

Close to shopping centre, very convenient. Drawback is weekly housekeeping.

Cool place & great location, car or not. Management really accommodating too. Restaurants on site are good too with great food.

The room has an artistic vibe and is very comfortable and cozy. The Box Hill Station area is incredibly convenient, packed with large supermarkets, shops, and restaurants. With a prominent Chinese community, Chinese is widely spoken, making everything easily accessible.

This is first hotel has no free water to drink , you only can drink tap water without filter .

My family stayed at the Chen for a few days and they thoroughly enjoyed their stay. We loved the pool, the gym was small but well equipped with the basics. I just wished there was a microwave available. Otherwise, it has been a lovely stay.