Hotel berhampiran Cobtree Manor Park, Boxley

Went here for our 10th anniversary as we got married here and it use to be our local. We had afternoon tea, which was lovely and just the right amount. The staff was extremely friendly and helpful and make you feel welcome. We also stayed here, the room was a lovely size, had everything we needed, and we were able to check in slightly early. The furniture in the room is a little dated, but did its job. We had breakfast here which was lovely, with lots of choice. We used the swimming pool, which was clean and so were the changing rooms. We also got to see the start of a Christmas tree going up. A fantastic stay, would highly recommend and will be visiting again.

This hotel was perfect for my trip to see family in Rochester. Very clean, comfortable, and close to strood train station. The breakfast was good and the staff very friendly. Will definitely stay again!

There was no hot water on arrival, been given a room with disabled shower and with a door linking to another room . After complaining it was changed but the hustle was inconvenient. Wouldn’t book there again. Not what we expected

First time in the area, incredibly close to train station, happy with the quality/price. Was just an overnight but would happily stay again, breakfast was good and varied. Friendly reception.

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.