Hotel berhampiran Binfield Free Church, Bracknell

There was a mix up with the description of the hotel amenities in the app....the travelodge visited did not have a bar/restaurant also the hotel had not gone through modernisation renovations so lack of USB and mains ports

This place is trying to be everything; and it is missing the mark. Had to check ourselves in, which didn't phase us as we are quite tech savvy. But we had booked as a Legoland package so we found someone to ask for the goody bag and the lady looked at us like we were inconveniencing her. Asked same lady about food and was told we would need to book as it gets busy - booked for 6pm. Went to the local swim park - came back (starving 5 year old in tow) only to be told there was no reservation for us. Luckily the lovely lady on the door managed to find us somewhere. Kind of wish she hadn't bothered. Food wasn't great - husband actually wouldn't eat his main. Took ages to come. Becky (I think that was her name - short bob, brown hair) was the only thing that stopped us making a proper complaint. She was brilliant, despite being rushed off her feet!! Got to the room - only one toilet roll, not even full. Used it - went to ring reception for more, no phone. There was a QR code to scan to start a chat with the reception team. Very long winded. Did it - heard nothing back. Next day put the ”Come in” sign on the door hoping they would replenish - they didn't. Breakfast was CHAOS. All crammed into a small area - absolutely no flow at all. Bread ran out twice - guests had to ask for it to be replenished. Glasses for juice were still hot from coming out of the dish washer. The food was decent - much better than the evening meal we had. If you are looking for a basic stay, this will be adequate. Comfy bed. Clean(ish - there was a boot mark on the shower floor) But customer service (apart from Becky) was non-existent. Gym. Hotel. Sports bar....... doing a lot, but doing none of them particularly well.

was booked in room 202. the TV was on the table so if you wanted to watch the tv from your bed you have to turn on your side to watch the tv. why not mount it in the wall

We loved our stay at this hotel! Everything is so close to the hotel, the train station and the high street. There are so many lovely members of this hotel's staff which have impressed us and who have helped us to enjoy our stay at the hotel namely: Ayshe and Minu who work so hard to keep everyone happy, to Pemba who clearly runs a great hotel with Ayshe and Minu with high standards and also to Sangita who is without doubt a huge asset to the company and to the hotel in Maidenhead. Sangita has been so helpful and always with a smile no matter how busy the hotel is - nothing is ever too much trouble for her and she clearly loves her job very much because it shows! Thank you Sangita and all the team for an enjoyable and lovely stay at your hotel! We will be back.

Good hotel needs the hot water sorting out at times an tv signal other then that perfect

Absolutely great weekend, very nice stay. Food was good from the main menu, breakfast sausages weren't our favorites :D Special mention to the girl/lady on friday(30th/06), she reeeeeeeeeally helped me out, i had a big trouble, ha-ha. Also must mention Prabin? (Sorry i left the card what you gave) to serving us for 2 nights with a very kind and professional manner. (He was working friday, saturday nights, make sure he will know that he made us feel good.) Thabks for everything.

Quiet,restful night at Travelodge Reading M4 Eastbound. It does require an update but the room was clean and staff very nice and helpful. We requested a room on the ground floor and close to reception due to our luggage and they were happy to accommodate us. Free parking. Happy to stay again if we will need in the future

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.

We had a great stay all the staff were friendly especially Magda she was so friendly & helpful, the rooms are now being updated, we had a lovely nights sleep the bed was brand new incl the pillows & Bedding, we didn't book breakfast with the room when booking but we paid extra the next morning, breakfast was cooked fresh from ordering & was excellent.