Hotel dengan Bar di Brampton

Perkhidmatan yang sangat baik, kakitangan yang hebat, suasana/bilik yang bersih dan selesa

Good location from YYZ Airport with not too expensive however, good for someone who drive a car.

Pros: Recently renovated, clean and spacious rooms, quiet area close to restaurants. Cons: Unclear housekeeping policies, some staff doesn't respond well to requests and inquiries. While others took issue with this hotel's location in an industrial area, I was thankful for it being quiet and without traffic after business hours. The property is 10 minutes north of the airport, and another 10 minute drive further north results in some shopping and a lot of places to eat. I found it very convenient. Nearing the end of a top-to-bottom renovation, the hotel is looking nice with pleasant common areas and stylish-yet-functional guest rooms. Marriott would be wise to take some pointers from this kind of renovation with their recent stylish-yet-not-very-functional Courtyard decor. Our room on the top floor was large and featured a small sitting area- always a plus when I travel, because watching TV in bed is very uncomfortable. With the exception of Nav (who was a delight), customer service was lacking at this property. Without getting into too many details, we were met by a non-working fridge upon check-in (maintenance never came, and I eventually figured out the problem was a dead outlet that was fixed the following day, along with a barely-functioning air conditioning unit). A front desk employee had to bring soap to the room because there was none; meanwhile the every-other-day housekeeping system didn't work well. For our initial troubles we were granted extra housekeeping the first morning of our stay- this resulted in the towels being removed from the room without replacements (meaning another call to the front desk). The second day the trash was emptied without anything else being done (no replacement of shampoo bottles; no bed being made). On the third day, housekeeping didn't bother showing up at all. Nav was kind enough to give us complimentary breakfast for two, which was appreciated (it's worth noting there is no free breakfast at this property). And while we also appreciated its location and the quiet nature of the building, ultimately had to deal with too many inconveniences to consider returning in the future.

Stayed 3 nights here while attending the Women's World Hockey Championships. Really close to the CAA centre. The parking lot needs some attention, lots of big potholes. Staff were really friendly at check-in. They have a decent little selection of microwavable food that you can buy in the lobby. Beds were comfortable and rooms were relatively quiet. One night there was a baby that was doing some serious crying and we could hear that in the middle of the night, but otherwise it was quiet. We used the gym every day. The pool is a lot smaller than it looks in the pictures. TV channels didn't always work. For 2 days, the channels said they were searching for a signal and only the kids channels were working.

Hotel was chosen as somewhere close to the airport. Staff were very friendly, room was very spacious and room and bathroom were very clean. Bed was super soft and comfy. Air conditioned and able to completely darken room for sleep. The breakfast was the best part of the trip. Such a wonderful selection and so well presented. Couldn't rate this hotel enough.