Name: JW Marriott Hotel Beijing
Address: Beijing, China
Rating: 9.4

China

Shanghai

Shenzhen

Beijing

Sanya

Emiriah Arab Bersatu

Dubai

Xi'an

Great hotel, location and city views from the room 

The reception was polite and helpful when I had trouble with a local app . 

The buffet breakfast was great for the family, which had a big selection of Western and Chinese food. 

Would recommend and also come back.

Excellent stay at JW Marriott Shanghai Tomorrow Square! 

The room was spacious, comfortable, and offered a fantastic view of the city. I was also pleasantly surprised to receive a complimentary upgrade to an Executive Room, which made my stay even more enjoyable.

A special thank you to Mr Aaron for kindly extending my check-out time until 4:00 PM. His professionalism, attentiveness, and willingness to help truly stood out.

The customer service throughout my stay was exceptional. Superb customer service from the entire team. 

I highly recommend this hotel and look forward to staying here again on my next visit to Shanghai.

The hotel was really nice,seems to be still brand new. Room was also tidy and well cleaned. The staff was always gave us smile with greetings, and what more surprising thing was some staffs are fluent in English, this is rarely happening in China.
Just one thing that I would give an opinion is about the food. There were too many Chinese dishes even in the executive lounge, we wanted to eat more Italian food like pasta, pizza,,, so our kids could ate more. Above all, thank you for the nice staying. We liked your hotel very much.

Marriott memang tak pernah mengecewakan saya. Kemewahan warisan yang ada pada lokasi yang sudah lama ini sentiasa mengagumkan, dan pengalaman keseluruhan tetap memukau. Walaupun sudah beroperasi bertahun-tahun, ia kekal seperti baru, tanpa sebarang tanda usang. Perinciannya halus dan di samping itu ia mempunyai sejarah yang menarik, suasana mewah yang sederhana membuatkan seseorang ingin berehat dan tinggal lama di sini. Ruang hotel dihiasi dengan teliti, seolah-olah berada di koridor masa, dengan suasana yang sangat memukau. Selain itu, yang patut dipuji ialah layanan kakitangan yang mesra dan selesa, perkhidmatan sepanjang masa yang teliti dan penuh perhatian, menjadikan pengalaman ini sangat hebat.

Satu-satunya kekecewaan kecil ialah sedikit kekurangan dalam perincian pembersihan, beberapa sudut tidak cukup bersih, sedikit mencacatkan pengalaman. Namun, kualiti keseluruhannya sangat baik, kekurangannya tidak menjejaskan keindahan keseluruhannya. Ia tetap menjadi tempat berharga yang patut dikunjungi berulang kali, dan saya berharap agar perinciannya dapat diperbaiki lagi pada masa hadapan.

Overall experience is satisfactory even though there is some issue happened where the front desk has made immediate compensation.  The hotel is near the fairy wheel and outdoor shopping mall that is very connivence.  Hotel executive complimentary is the best, where I can enjoy the most in the hotel with tea, wine and late check out.  The suite they compensate is very spacious and nice.  However, due to the construction site next to hotel, the standard room is comparatively noisy and there are multiple flying ants existed in the room, which annoyed me.  Hotel should be more cautious while they are cleaning and balcony should not open to avoid insects fly in from construction sites.

Unfortunately we were quite let down by our stay. It was our honeymoon trip, and this was our last hotel as a “splurge” to treat ourselves. I will first say that the staff was always kind and accommodating, however overall our stay did not nearly meet the expectations. First of all, the hotel amenities were basically 0. The hair dryer in the room was extremely old and overheated after 2 minutes and stopped working. I asked for a replacement but they are all the same. The minibar was empty with no free snacks or treats. We even told them it was our honeymoon and they had no special welcome chocolates or anything. Just an empty room with only two free water bottles. (We called down and asked for more, no issue, but the other hotels we stayed at in China always had 4 bottles). 

The breakfast had a lot of variety and was fresh, but each dish in general was certainly under average. We were in awe by the variety and amount, but the taste of each dish was that we tried was not good.

Lastly, the photos on trip.com show a lovely open air bar, but we did not have access to this because it’s for club level special members only. This was one of the main attraction for us and unfortunately we feel it was falsely advertised :(. 

Definitely would not recommend this hotel if it’s on the higher end of your budget. There are surely other places in Beijing with the same price and much more and nicer amenities.

short stay for family visit for 3 days with two rooms.
Great service and good cleanness.
I recommend to short and long stay travelers.

JW Marriott

Columbus

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