Name: JW Marriott Hotel Marina
Address: Dubai, Emiriah Arab Bersatu
Rating: 9.2

China

Shanghai

Shenzhen

United Arab Emirates

Dubai

Sanya

South Korea

Seoul

Beijing

This was the best hotel experience we have had in Shanghai, and we have had more than our share of hotel experiences. The room was amazing, did not smell and was super clean; they put flowers in the bathtub for my birthday along with a delicious mini cake to be enjoyed. The breakfast was fresh and full of variety. The staff was friendly, helpful and spoke really good English. We will most certainly make our way back here again in the near future.

We stayed on the 44th floor, and the view was amazing! Breakfast was very nice, the service was unobtrusive, the room was cleaned well, and the beds were very comfortable. We used the sauna, gym, and swimming pool. The hotel is just a few steps from the metro and close to the pedestrian street — both a plus and a minus (very noisy and crowded, with a few beggars). The city’s most interesting sights are within easy reach. Of the minor drawbacks — the toilet sometimes flushed in a strange way, and it would be nice to have a bidet shower nearby.

The hotel was really nice,seems to be still brand new. Room was also tidy and well cleaned. The staff was always gave us smile with greetings, and what more surprising thing was some staffs are fluent in English, this is rarely happening in China.
Just one thing that I would give an opinion is about the food. There were too many Chinese dishes even in the executive lounge, we wanted to eat more Italian food like pasta, pizza,,, so our kids could ate more. Above all, thank you for the nice staying. We liked your hotel very much.

I had wonderful experience. Special thanks to Ms Kiki Wang for her hospitality. She explained clearly about the facilities and service of the hotel. In the morning, she reminded me the drop of temperature. She is so thoughtful. She also brought me coffee in person. The detail information she provided was very useful which made my stay in the hotel very pleasant. 
The breakfast is another reason for me to come back again. It was surprising to have real Hong Kong style milk tea, Soy Milk and steamed rice rolls. The brand name has never disappointed me. On top of that, the spacious and quiet room, the convenience to get to the hotel, the friendly staff all add good value to my experience. Again, thanks to Kiki.

First the good. The hotel was clean and luxurious, with large bathrooms stocked with essential toiletries. Location was in the Business District of SZ, hence not much of leisure around, but it is close to a popular Bay area with SZ's famed ferris wheel, a cultural centre and youth activity hub within walking distance. Right next door is a dinosaur museum. Large malls are a short 5mins car ride away, along with a complex dedicated to eateries. Service was fast - typically within 3-5mins of sending up requests for additional beddings, towels, toiletries etc.

Now the not so good at all. We had booked and paid for triple sharing adults (more expensive than twin share, dont ask me why) but when we arrived, all amenities were for 2 persons only. While this was made good thereafter by the hotel providing additional usage items for the third person, it left a bad initial impression. This was exacerbated by the fact that there were only 2 single sized beds and there was no way 2 adults could squeeze on one bed with the extra person. With two separate beds, there was no way the room could accommodate a third rollaway bed. There was a tiny couch, but its dimensions were impossible to cater to sleeping  an adult comfortably.

When we were there, there was an international competition going on and i guessed there was an overload on the wifi system. Wifi was truly terrible even for simple text loading. We had wanted to make do with our data roam but unfortunately that too was almost impossible to get a decent signal and speed. The internet reception was barely 4G. This surprised us greatly since SZ was touted to be the technology capital of China, if not the world. Even organisers of the competition itself had to utilise their own paid wifi and VPN so the competition could go on smoothly. Frankly deeply disappointed. It is understandable that the overload of guests caused the lethargic internet speed, but the least the hotel could have done was to anticipate this demand and prepared in advance. This should not be their first rodeo. 

To be fair, one of the hotel managers Carey expressed her deepest apologies (kudos to her), however, damage had been done. She tried to make up for it with small souvenirs and this i guess was her valiant effort of handling customer retention.

Honestly i will recommend this hotel to people if they were there for a business conference that is being held at the hotel itself, but definitely not for a leisure family trip. Even then, manage your expectations accordingly.

Reka bentuk keseluruhan bilik agak selesa, bilik air cukup besar, ada cermin besar, anda boleh mengambil gambar wanita cantik sesuka hati, variasi sarapan juga bagus, jika anda suka kurang orang, jangan kira! Kerana terdapat terlalu ramai orang! Anda boleh masuk dan keluar dari restoran seberapa banyak yang anda mahu untuk sarapan pagi. Apabila kami pergi ke sana pada pukul 6 pagi, terdapat sangat sedikit orang, jadi rasanya baik apabila kami berjalan-jalan dan pergi lagi pada pukul 11 ​​pagi, beratur panjang. Dengan cara ini kami dapat menjimatkan wang untuk makan tengah hari 🤩 Terutamanya kerana kami tidak melihat mana-mana restoran semasa kami meninggalkan hotel. Hotel ini mempunyai bas ulang-alik percuma ke Dubai Mall Kami pergi ke sana pada sebelah petang, tetapi apabila kami kembali untuk menaiki bas 8:30 malam, saya terkejut melihat bahawa terdapat begitu ramai orang di tempat anda turun. Sebab kereta hotel kena naik turun kat Gate 2, mesti semua orang ambil perhatian⚠️

I stayed with my son and we really loved to stay there.
All the staff is very nice.
Location is perfect.
Kids club is good with nice women staff.

JW Marriott

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