Hotel berhampiran Harold Bell Right Toy Museum, Branson

First time staying here and we will stay here each time we come to Branson. The huge indoor pool was great. The breakfast was great but the line was long. The only thing I want to mention that was difficult-one elevator for the entire place. We had to wait a long time for it to get to the 3rd floor, especially during breakfast time.

Upon arriving at the new club house for check-in, I presented a copy of our certificate from Interval to the front desk; I was not in their system. Oops. The staff disappeared for a few minutes but returned saying all was straightened out and we could check in. It wasn’t clear if they were able to contact Interval on a Sunday or we just got a surplus room. Considering it was next to a noisy elevation and didn’t have a balcony, I’m inclined to think the latter. Whatever, stuff happens. Armed with our check-in documents we were asked to proceed to the dreaded timeshare sales desk to pick up our parking permit. After foolishly providing my phone number, I was forced to debate this guy who was attempting to sign us up for a 3-hour “presentation” the following morning. Nope, we were tired and just wanted to go to our room. That went on for a good five minutes until we finally left with the parking permit. He called a couple of times the following day so I finally blocked his number. This horrid experience convinced us not to go anywhere near the brand new club house with the new gym and restaurant. Doesn’t the management people realize their sales tactics are hurting the Grand Crowne brand? The condo is in a convenient location and got the job done. The bed was comfortable and the shower clean. The bedroom television kept asking for a sign-in code. WTH. The indoor swimming pool was way too cold for enjoyment. There are two hot tubs and neither were working. We even saw a wad of hair near one of them. We had to bring a towel with us from our room since they were not provided at the pool.

We loved our stay! The hotel was beautiful and we were so close to everything that we did! My daughter (she’s 4) had a blast in the pool and on the playground, and our older daughter and son-in-law and their 2yo twin boys also had a wonderful time. We’ll definitely be coming back!

The rooms were nice, but one of my employees had an issue with her room. The pullout sofa was stained on the outer/top cushion, as well as the bottom of the inner cushion (bed) was horrible. She didn't want to complain but she said she will contact the front desk to let them know. It could easily be steam cleaned. But the rest of the rooms were nice.

This is an excellent resort. We have been to many Club Wyndham properties and this is one of the good ones. You get resort-level attention and amenities, without being charged resort fees. The service of the staff here is the best that we've seen on any property, anywhere. The staff is eager to help you as soon as you walk into any building, especially the activities center. I walked into the center 5 minutes before breakfast closed and the gentleman who greeted me was eager to help me and even made my breakfast, himself. I witnessed him offer to cook breakfast for other guests who arrived after the cafe closed, as well. The staff here is extremely capable and well-trained to make you feel like an honored guest, which is a fading feeling in today's hospitality market. The movie theatre is small and probably seats about 15-25 people, but it's really nice and the way they market the shows is something kids get excited about. It's very professional. The activities and movie list are published on their website and printed out on-site as well. The organization of their paperwork for surrounding shows is excellent, too. For someone like me who loves to be organized, this location's preparation for their guests is top-notch. The site is clean and the pond with the koi is very nice. The ONE thing I would caution guests is that if they're light sleepers, be careful being placed on the first floor. We heard every step from the guests above us, and every time they got out of bed the creaking was so loud it almost felt as though they were in our room. To leave on a positive note though, the bed I slept in was one of the more comfortable beds I've ever slept in a rented room, with large plush pillows. My overwhelming opinion of this site is extremely positive and we will aim to stay here when we return. It was so nice and the activities for our daughter were great. Strong work, Branson at the Meadows. You guys are doing things right.