Hotel berhampiran Complexul Sportiv National Poiana Brasov, Brasov

It was the most amazing experience that i had in a hotel until now,at least from Romania,you find everything that you dream of:super good services,all the facilities that you need:spa,billiards,the rooms are amazing,super tasty,various and fresh food at breakfast....an amazing experience,words can t describe what a great feeling I have after this...I can t wait to come back,thank you for all this great experience in just one day 😊🤩

We chose Aro Palace for our trip to Brasov first and foremost due its excellent location, about 10 minutes away (walking) from the main square in the old city center, Piata Sfatului. We had a very good 4-night stay, although when we arrived we were disappointed because the hotel and the rooms are somewhat dated (both the furniture as well as the walls, carpets, decorations etc) and didn’t look as new and fancy as we would have liked. However, the hotel staff was very helpful and quickly solved our requests, so in the end we decided the pros outweight the cons and managed to have a lovely time. The rooms are large and comfortable, if you look past the dated aspect, and they are equipped with everything a 4-star hotel should provide its guests. A few things here though: 1) our room did not have enough outlets, and none was available next to the nightstands - perhaps this is something the management could take into account for the next renovation; 2) there is no information in the rooms about the room service menu or the hotel amenities - I think having that sort of information available via a smart TV like most modern hotels have nowadays would be a big plus. 3) there is no place to leave towels and bathing suits to dry - the hotel has an optional room cleaning policy, which is quite nice and thoughtful to the environment, however, without a proper way to dry towels and bathrobes so that they can be reused, you are forced to ask for these to be refreshed daily. 4) the rooms and especially the bathrooms should be cleaned a little bit better - this is subjective, but in my opinion, comparing to similar hotels in the same price range I’ve stayed at, others do a much better job at cleaning mold and grime from all surfaces. On the bright side, the breakfast was very good, quality ingredients and excellent coffee - definitely better that similar hotels in the same price range. The rooms are equipped with Nespresso coffee machines, which is nice but also quite surprising, due to the contrast with the old-fashioned decor. We didn’t use the spa but we visited the pool - there are actually two, a small one for kids, that seemed to be heated, and a larger one, very decent size, that starts at 1.3 meters and reaches 2+ meters in depth at the far end. The spa & pool are not reserved for hotel guests only, and when we visited there was a group of people taking swim lessons and some college kids hanging around. The elevator takes you directly to the pool, which is good because you don’t need to parade in your bathrobe and slippers through the main lobby (unlike other hotels). As a downside, the pool area could be cleaned better as well - the small pool had areas on the bottom where black grime was visible between tiles. The hotel has 4 elevators, which meant we never had to wait for more than a few seconds. The WiFi had decent speed and coverage throughout the hotel. The hotel also has its own parking, however we did need to use it. Lastly, the location is exce

First things first - booked online, pictures looking great , upon arrival the situation changed slightly ... even that we booked the 4 star section of the hotel and we got the room there (it has a 3 star section also, but I doubt I want to know how that is looking like after seeing the 4 star room), but yes you pay like for a 4 star hotel - and in Brasov in the summer - end of July, full holidays season is not a small amount I can tell you. Still , it was suiting a purpose - we only spent 3 nights here so it is not the end of the world. A few ”minuses” - dated furniture showing signs of wear, a slight musty scent despite of the odorants used during house keeping, the minibar overpriced like beyond belief plus the door of the small fridge was not closing properly unless you ”persuaded” it a little bit, shower booth very small by any standard, very average breakfast - to say the least- if spend more than a few days here you just give up on it in have breakfast in the city, plus during breakfast the tables were cleaned between customers with great delay, staff was more busy with their morning chat (and making some very unappropriated comments in Romanian about some Muslim guests attending breakfast - not all your customers are foreigners people! be a bit careful with your tongues.) Some ”pluses” - the room was spacious, the beds were comfortable nothing to complain, hotel was not noisy from my perspective, free parking and we could always find a spot to park, supermarket 2 minutes walking from the hotel, historical center very close to the hotel , 10-12 minutes walk and you are there, they got breakfast, even that is boring and limited in options, at least you got something, very fast check in and check out. And the tropical fish tank in the lobby area is excellent! Overall not a bad option, not 4 star from my perspective - I've seen hotels on 5 continents - this is not 4 ... more like 3-ish ... price to quality ratio needs improvement... still we had a good stay , we only needed a place to sleep and shower so it suited the purpose since the majority of time we were out of the room.

I’ve been there with my mom for a weekend and I break my tooth in the pork scratchings. The restaurant supervisor was nice and apologetic but the head Chef accused me for having bad teeth . He also told me that he’s having some food ingredients that he’s buying them from other providers and he’s not responsible for it. He kept the rest of pork scratching over night in white bowl wrapped in cling film and told me that the scratchings are soft ( after it got softer over night ) .It looks like nobody knows what to do and I’ve been treated like nothing happened. I’m just curious now after what happened with my broken tooth if someone with a bad allergy is coming and something will happen, they will act on the same idea like they did to me ? Never go back to that place

A party of 6 aged men. On arrival in Bucharest we were asked to transfer from the pension to the residence ambient. Happy to do so as this gave us twin rooms instead of doubles. Good basic hotel. Very clean and comfortable. Good breakfast but we had to walk round the corner to the pension to get it. Not really a problem. In May, the lack of air con was no problem. It may be an issue in summer. A fan is provided. The staff were lovely and very helpful. Nothing was too much trouble. I’d certainly stay here again

Everything was wonderful. They have many facilities including washing machine, oven and parking space. High quality for this price.

Great stay. Beautiful spacious room and bathroom. Very clean and natural light but good curtains! If I had to say one thing. It’s that the bed was hard. A bit too hard. A mattress topper and it would have been perfect. Best location next to old town. Very hospitable hosts and excellent breakfast. Although some black tea would have completed the breaky. Would 100% stay again.