Hotel berhampiran TMT, Brasschaat

We are two women in our late 60's and early 70's, we were checked in after 3. We took the elevator then had to go up 6 or 7 stairs lugging our luggage. We get in our room and it was the size of a closet. I called front desk, I was ready to move hotels. We were moved to bigger room, didn't realize the smell wasn't from room not being used, it smelled like sewer gas. The staff came and smelled the room the next day and said they would give us a new room. This one was acceptable. It looked out at train station and ferris wheel. I asked the evening desk clerk a question about catching a train next day. He was very helpful and told me to stop with my info in morning so he could look at it. When I went down this morning, I was met by a young lady with dark hair and a man, Oliver, I told him I was told to stop by desk. He told me, the train station is over there, go ask them. I found most staff friendly, but Oliver rude. Also, the fact that we had to move rooms 3 times. I don't know that I would stay again.

Pillows are amazing, Wi-Fi really good and staff are one of the nicest I’ve ever met. This centrally located boutique hotel is perfect for business travel, but I’d definitely return for a leisure break. My work schedule changed and to say the team were accommodating is an understatement. In my limited free time I managed to see the central shopping area and visit the very close by old town (highly recommend ). My only ****** is that the menu for just a light snack is fairly limited. As a solo guest, I felt very secure. But for me this hotel was a solid 9/10

Discovered this brand new hotel near the Central Station. The hotel is intended for longer stays, although I only stayed 1 night. The rooms are studio apartments with kitchenette. My room had a Murphy bed (first time for me) and it was super comfy. The hotel also has really nice gym equipment and I was able to do an interval training on the hi-tech treadmill. For a new hotel, the staff were amazing, so friendly and helpful. If staying in Antwerp again, I would definitely stay here.

Came by the other day and it was a decent experience, although with some bizarre quirks. Booked direct for the ”Executive Family Studio with Kitchen” and the front desk agent printed out a contract with a ”Deluxe Studio.” When I inquired about the difference, another employee quickly chimed in that I ”got upgraded” and my original room had no kitchen?!? As the ”Executive Studio with Kitchen” has kitchen in the name, I inquired a second time, and the employee raised her voice saying that the room was the same?!? A 3rd employee eventually came in, after reviewing their own website, and started talking about the Penthouse suite (completely irrelevant?!?). Attempted to use the laundry room located behind the secure door using my keycard and had to answer 21 questions to the front desk agent with my room number, my full name, and the company I was representing (all with a load of dirty laundry in my arms), which was completely bizarre. At 7 am, the agent claimed that someone on my floor booked a taxi?!? (also completely irrelevant?!?) The studio itself was pretty spacious, although with some quicks. For example, the bathroom was dated, unlike the pictures on the website. More importantly, it was bizarre to have a handheld shower installed on the long side of the bathtub, vs the short side?!? ...also might have been helpful to use a curved shower curtain to make showering less claustrophobic... Water pressure was usable although the shower curtain had a strange smell... Highlights of the studio included the comfortable bed, although slightly lumpy in areas, with quality sheets and towels. The kitchen itself was modern and fully stocked, including 2 bottles of water in the kitchen. The ”welcome gift” appeared to be the 2 dishwashing tablets and manual dishwashing liquid... Booking direct, the confirmation indicated that there would be a ”welcome drink upon arrival” Perhaps the 2 bottles of water in the fridge was it?!? Other anomalies included super dark lighting at night. The lighting was insufficient in the dining area, which made it quite dark to work and read in. There was a freestanding light that helped provide additional lighting in the sleeping area. It was also odd to see that the room number listed on my in room telephone was different from the one on my door?!? The laundry room was complimentary and fantastic! There was also complimentary laundry detergent. A wash takes 2-3 hours and a dry takes 1+ hour. The signage against the wall with instructions on how to use the washing machine didn't match the actual washing machine which was confusing at best...

Very basic hotel behind the station. Manned front desk. Breakfast available. Decent sized room with small desk and tiny shower. No kettle or tissues.

This is a really a nice four star’s standard hotel with good breakfast and excellent service from the check in front desk, just 2 minutes walking distance from Antwerp central station. This area is easier for any tourist visiting the city centre of Antwerp and even the China town is nearby. If you have to travel from there to France or Netherlands or Germany, there are a good railway connection every 1-2 hours. Really suitable for backpackers or some relaxing plan holidays

The hotel in conveniently located just across from the train station and although the rooms are small, they are nicely decorated. I would give this hotel 5 out of 5, BUT I had to pay to store my luggage and honestly it was the first time I was charged for this. I don’t recommend staying here if you are traveling with a lot of luggage. My room also wasn’t cleaned once during my stay, but that’s ok.

2 rooms connected with a door was a great way to have a group of people of 5 together at all times! Both kitchens had everything you ever needed to make yourself a perfect meal. Oven/Micro, fridge, dishwasher, capsule coffee maker. Fully loaded with tools and dishes! The beds were terrific! Fluffy and smooth. The bathrooms were great, the showers had an overhead faucet and a handheld one. The pressure was perfect. The receptionists were well prepared and very pleasant, and we got all the info for a perfect stay. Only downside with having two rooms was that we couldn't figure out how to make the door between the two rooms open. So we used some clever engineering to solve this issue. We never asked about this issue, because we fixed it with a doorstopper of our own. The price for 3 night stay was very well perfect! Will definitely come back again.

Great clean hotel whit nice staf and amazing beds. Big shout out to the household the room was really clean. We stayed at the hotel for Tomorrowland the hotel is on an five minute walk from Antwerpen Central station l. We did not used the pool but for an 7 euros extra it was included with towels and bathrobe.

Citybox is a functional hotel along Molenbergstraat. It is a 10-12 minute walk from Antwerp Central Station and around 10-15 minute walk to the main sightseeing area of the city. We recently had a good multi night stay and would consider booking Citybox here in Antwerp or one of their sister properties elsewhere in Europe based on our experience. Booking was made through the Citybox website where we found best room rates. Self check-in when we arrived at the property was simple to use, smart card key was issued and we were in our room within just a few minutes. Lobby was large with comfortable and atmospheric seating. There is an eatery on the ground floor which opens early. Second floor had washing machine facility. While there is no front desk, there are staff in the office next to the lift if they are needed. Rooms are spacious with simple decor and furnishing. Bathroom was fine, shower water pressure good. Importantly, bed was generally comfortable. Lighting, heating and wifi all worked just fine. Note, the room is fairly minimalist, no TV, in room safe, kettle, hand towels and other amenities that you usually find in traditional hotels. All is fine if you know what you are getting into with Citybox. We felt, they got the important things right and offered a good stay experience for the room rates being offered and their location in Antwerp.