Hotel berhampiran Pozorovateľňa vtáctva, Bratislava

Staff sent very good instructions on how to get to the property from the station which was appreciated. Short walk from the bus. Staff friendly and welcoming, we did have a few issues with the room booking but it was resolved. They take 10 euro deposit in cash which was returned easily on check-out. Room was clean and bathroom too, had everything we needed but was very very hot (only 1 fan). A free drink voucher was a nice touch and the bar was cheap and sociable. Easy walk into the main town for tours etc the next day. Stored bags for us, kitchen looked good although we didn't use it. Very close to a large Tesco store for groceries/snacks.

The location is great as it’s in the very center of the city and you can basically walk to most of the places without even using public transportation. Other than that, there are not so many positive things to say as the rooms are quite small (but clean and with everything you may need even to cook a simple meal) and the walls are so thin you can hear ANYTHING is going on in the next room, and not only that one. On Saturday we couldn’t sleep for most of the night as a bunch of guys decided to get drunk and didn’t care about keeping it quiet (not even after my boyfriend knocked on their door and told them we were trying to sleep, this was around 01:00 AM and they went on talking and shouting till almost 02:00 when they finally decided to go out to keep drinking). The next morning, we told the girl at the reception about it and she said she was really sorry and that she would have talked to her manager in order to give us a discount on our stay to make up for it. Unfortunately, that was the last time we saw that girl (we stayed other 3 nights and she asked us our room number and our contacts) and we never heard from the property till today. In the end it looks like they are sorry for you but they don’t really care or pay attention to their job, when I let them know about our early check-out they even asked me to pay a fee for it because they didn’t realize I asked for an early check-out and not an early-check-in! In another occasion we had to let people in as they had been calling the number to get the door opened for minutes but there was no one at the reception, when the girl finally arrived we could see that what was keeping her from answering was that she was making herself a cup of tea (or whatever she was drinking..).. Definitely they can improve their staff skills when dealing with people and maybe try to look not so bothered by guests because they have to interrupt their personal calls or because they want to have their beverage. Not a pleasant experience and we won’t go back there next time in Bratislava!

Visiting Bratislava for first time. Wedding anniversary so asked if any chance by email of an upgrade. Generously gave us an upgrade to a suite. Mrs T mightily impressed with the room and facilities. Staff all friendly. Breakfast brilliant with lots of choice. Interestingly bread and butter pudding which we think used yesterday croissants and pain a chocs. Absolutely delicious. Had a small issue with the bath tap. Reported and fixed while at breakfast. Fab service. Location very central with bus and tram stops nearby and can walk to old town in 10 mins. We will definitely return and highly recommend.

My boyfriend & I stayed here for 2 nights during our inter-railing trip. Upon arrival we were given 2 drink vouchers to enjoy at the bar which was very generous. Furthermore, the staff at reception went above and beyond for us. When we got to the next city as part of our trip I realised I had left something in the hotel which was of sentimental value to me. I emailed the hotel & Maros replied within 24 hours to let me know that they could post my item home that I had left behind. The kindness & willingness of the staff to provide this level of customer service was something I was very grateful for & something that has been somewhat lost to an extent in this modern age. Not only this, the hotel itself is lovely & the rooms are extremely spacious which suited us as we had a lot of luggage. Would definitely recommend a stay here whilst in Bratislava!

We were pleasantly surprised when we came, this hotel was fancy :)) Room was spacious, bed - king size. Just in the room was a little bit too hot (AC wasn't working and opened window wasn't enough). But in general, we loved it! Also, breakfast here were delicious (coffee has a place for improvement ;) ). Also, as this hotel is in Old Town of Bratislava, almost all tourist attractions are in walking distance, or public transport's stops are nearby.

Me and my wife we both had a wonderful weekend, everything was as it should be and we certainly would love to go back. Rooms, staff, breakfast, cleanliness, easy access to anywhere in Bratislava because the hotel is located in wider area around city centre. All that was just perfect.

The hotel was good, but it feels a bit overpriced as I booked even better one for the same price in Vienna, which is a contrast city in terms of the price. Gentleman at the reception was friendly. Bear in mind that the hotel will charge additional city tax when you move in. The hotel itself was more less clean, but the room was not spotlessly cleaned to be honest. I had some hair on the soap dispenser and some threads in the bath. The bed was a bit small and short, furniture was slightly damaged. The door had old post soviet style of faux leather Ron top and I was wondering why… I woke up at the middle of the night from the screams of the children that were so loud in the corridor for some reason. The sound insulation is not good at all there sadly and the fabric door did not really help. The hotel has nice authentic lobby which reminds a Soviet porch with Persian carpets. I booked 1 month in advance for 26th of December and paid $68, which I think is overpriced, considered the quality and space of the room. If it was cheaper, I’d have given more starts for this review. It is ok for one night if you just come and fall asleep. Hotel needs renovation.

Owing to a very busy schedule,I have been too many days delayed in writing this: absolutely the only negative comment I can make about the Falkensteiner is the inadequate bedding- two small single duvets are inappropriate for a double or king bed.A normal sheet ( there is no need for any form of quilt in summer) is required. Otherwise ,I cannot criticise- there was even an actual bath in the bathroom.The room was cool,quiet and well furnished.The coffee machine was adequate for making tea,and the fridge worked The location was ideal for a castle visit,and the old town was easily reached via an only slightly unpleasant underpass.