DoubleTree by Hilton Bratislava

Ulasan DoubleTree by Hilton Bratislava

DoubleTree by Hilton Bratislava

Trnavská cesta 27/A, Bratislava, Bratislava Region, 831 04, SlovakiaLihat Butiran Hotel
DoubleTree by Hilton Bratislava
DoubleTree by Hilton BratislavaDoubleTree by Hilton BratislavaDoubleTree by Hilton Bratislava
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
56 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.4
Kebersihan4.4
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Atur mengikut:
Semua ulasan(56)
Ulasan positif(36)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(5)
cungu
Bilik King
Menginap pada Dis 2024
Pasangan
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Dis 2024
大牌酒店應該有的都有,乾淨整潔,滿意 特別表揚前台小姐服務熱情周到,我沒有當地的打車APP,小姐姐用她的手機幫我叫了出租車,特別感謝 還幫我存了行李
Terjemah
Dameizihahahaha
Bilik Kembar Mewah
Menginap pada Dis 2023
Bisnes
9 ulasan
4.5/5
Hebat
Disiarkan pada 10 Dis 2023
房間很大,床和枕頭都很舒適。但是空調不行,晚上凍的不行,説是會找人看下,結果也沒人。
Terjemah
yoshikazu nakai
Bilik Kembar
Menginap pada Apr 2023
Bisnes
75 ulasan
4.5/5
Hebat
Disiarkan pada 6 Apr 2023
ホテルの場所は少し離れていますが ホテルは値段よりもお得感あるほど 綺麗で清潔感あります。 流石のヒルトンブランドです。 周りの治安もよいです。 徒歩5分ほどで ガソリンスタンド併設のコンビニもあります。 目の前に食事できる感じの良い店舗もあり。 不自由はしません。 交通機関も5分くらいで着きます。
Terjemah
Vantaaaaa
Bilik Kembar
Menginap pada Mei 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jun 2023
酒店的前台服務特別好啊,多晚都能辦理入住,並且在深夜還能給我們送上熱乎乎的曲奇餅乾,太棒了
Terjemah
Pengguna Tetamu
Bilik King
Menginap pada Jun 2023
Bisnes
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Jun 2023
Великолепный отель. Всем рекомендую.
Terjemah
Pengguna Tetamu
Bilik King
Menginap pada Jan 2023
Keluarga
20 ulasan
1.2/5
Disiarkan pada 27 Jan 2023
價格貴,衞生差、設施差、服務差,房間裏悶悶的感覺很不舒服,甚至不如快捷酒店的水準,性假比非常低
Terjemah
Pengguna Tetamu
Bilik King
Menginap pada Mac 2023
Bisnes
110 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Mei 2023
整體還不錯
Terjemah
lhsh07
Bilik Kembar
Menginap pada Mac 2023
Bisnes
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Mei 2023
酒店很滿意
Terjemah
dorotag493
Menginap pada Ogo 2024
Keluarga
2.0/5
Disiarkan pada 10 Ogo 2024
The old furniture wasn't the issue, but the awful smell of dirty, old carpet and the additional stench from an unused shower were. The lack of soundproof rooms was also a problem—we could hear our neighbors arguing until midnight and starting again at 5 AM. We couldn't believe this hotel could have four stars. It casts a shadow on the DoubleTree brand. Simply cleaning the carpet and chair covers would have made a big difference. I added the second star for the small pool, sauna, and gym. The breakfasts were decent.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Dorotag493, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. It’s disappointing to hear that the condition of the room, including the carpet and shower, did not meet your expectations, and that noise from neighboring rooms disturbed your rest. Your comments about the cleanliness and the need for better soundproofing are very important to us, and we will be addressing these concerns with our team. We understand how these aspects can significantly impact your experience, and we are truly sorry that we fell short during your stay. We appreciate your positive remarks about the pool, sauna, gym, and breakfast. Your feedback will help us improve, and we hope you might consider giving us another chance in the future to provide you with the quality experience you expect from the DoubleTree brand. Best regards, Matej Stevove Director of Marketing DoubleTree by Hilton Bratislava
גיל ד
Menginap pada Okt 2024
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 17 Okt 2024
Very short visit, nice staff, really helpful. Didn’t get a chance to use hotels facilities, room was nice and clean. shower was also good , They have underground parking that’s with additional cost. breakfast was very good and great variety of choices. Not sure about the location and what’s nearby
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your feedback and for the great 4/5 rating! We’re delighted to hear that you enjoyed your short visit, appreciating the helpful staff, clean room, and great breakfast with a variety of options. We’re glad you noticed the convenience of our underground parking, and we hope you’ll have the opportunity to explore more of the hotel’s facilities and the surrounding area on your next visit. Should you need any recommendations about what’s nearby, our reception team would be happy to assist you. We look forward to welcoming you back in the future for a longer stay! Best regards, Matej Stevove Director of Marketing DoubleTree by Hilton Bratislava
Andrea Z
Menginap pada Sep 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 18 Sep 2024
It was my best adventure in top hotel category: - based on my milk allergy extra meals were served for me during our business events - room, meals and personal as in a 5 star hotel - well organised service I worked for a french hotel chain, so I had a quite spread view not only from guest side, so: Thank you!
Terjemah
Jawapan daripada Pihak Penginapan: Dear andreazK9675FN, Thank you for your fantastic feedback and for choosing to stay with us. We are thrilled to hear that you felt like a princess during your stay and that it was your best adventure in a top hotel category. We're delighted that our team was able to accommodate your dietary needs by providing extra meals during your business events. It's wonderful to know that you found our rooms, meals, and staff comparable to a 5-star hotel, and that our well-organized service met your expectations. Your compliments are especially meaningful coming from someone with your experience in the hospitality industry. We truly appreciate your kind words and will share them with our entire team. We look forward to welcoming you back to DoubleTree by Hilton Bratislava in the future. Best regards, Matej Stevove Director of Marketing DoubleTree by Hilton Bratislava
Harriet R
Menginap pada Jun 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2024
We just spent the weekend at the Bratislava Hilton Doubletree Hotel because we were attending a wedding in a small border village in Austria which was a 20 minute drive away. I did not know the best way to get there and return to the hotel late at night so I inquired at the front desk if the taxi service, "Bolt" would be able to take us. Lubica explained that since it was a small village it would probably be best to arrange to have a car take us and then pick us up at a pre-designated time. She proactively offered to arrange this for us and after I agreed with a large feeling of relief, she proceeded to do so. After making the arrangements, she gave me a business card with the phone number of the car service on it, in case we needed to call. I then asked the best way to get to the Vienna airport the next day and she helped us arrange a car service for that as well. Most importantly, both the car service to the small village wedding and the car service early in the morning to the airport came right on time and provided excellent service. We actually had to call the car service that brought us to the small village because the wedding ended earlier than we had anticipated. Even though it was late at night, they answered the phone right away and picked us up in exactly 20 minutes which was how long it took them to drive to us, if they had left immediately. Lubica stayed in touch with us every step of the way when making the arrangements to ensure everything went smoothly. She answered all my questions and concerns both in person and on the phone later, with patience and an upbeat attitude. I can not express my heartfelt appreciation enough for her attentive and outstanding service. As an older couple in a foreign land, we felt secure and well taken care of. Hilton management, if you are reading this, please give Lubica a raise!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear 82buzz, Thank you for your outstanding 5/5 rating and for sharing your detailed feedback about your recent stay at DoubleTree by Hilton Bratislava. We are thrilled to hear about your positive experience and the exceptional service provided by Lubica. We are delighted that Lubica was able to assist you with arranging reliable car services for both the wedding in Austria and your trip to the Vienna airport. It's wonderful to know that her proactive approach, attention to detail, and supportive attitude made your stay comfortable and stress-free. Your kind words about her patience and helpfulness are greatly appreciated, and we will make sure to recognize her efforts. We are also pleased to hear that you felt secure and well taken care of during your stay. Your satisfaction is our top priority, and it is gratifying to know that we met your expectations. Thank you once again for your feedback and recommendation. We look forward to welcoming you back for another exceptional stay in the future. Best regards, Matej Stevove Director of Marketing DoubleTree by Hilton Bratislava
AvoJim
Menginap pada Jun 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 21 Jun 2024
The room was nice and modern, bathroom great, and the bed and pillows excellent for a couple nights sleep. Comfy stay with not too long a walk to the train station and neighbourhood food outlets. In a decent part of town, easy access on Metro Line 61 which takes you to the main train station or to the airport, for only 1.10 Euro with luggage.
Terjemah
Jawapan daripada Pihak Penginapan: Dear AvoJim, Thank you for your outstanding 5/5 rating! We are thrilled to hear that you enjoyed your stay at DoubleTree by Hilton Bratislava. It’s wonderful to know that you found the room nice and modern, the bathroom great, and the bed and pillows excellent for a comfortable sleep. We’re glad you appreciated the convenient location with easy access to the train station and neighborhood food outlets. Your detailed feedback about the bus line 61 and its accessibility to the main train station and airport is very helpful and much appreciated. We look forward to welcoming you back for another exceptional stay. Best regards, Matej Stevove Director of Marketing DoubleTree by Hilton Bratislava
anilrichardf
Menginap pada Sep 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 20 Sep 2023
Cloud restaurant Kristina service was very friendly and attentive very knowledgeable She is a asset to the company Also the lady preparing omelet for breakfast has a great smile overall staff was friendly and professional. Rooms clean and everything very attention to detail
Terjemah
Jawapan daripada Pihak Penginapan: Dear Anilrichardf, Thank you for your time sharing your feedback. We very much appreciate your kind comments and we are glad that our services met your expectations. We are happy to know that our team made your stay comfortable. We hope that we will have a chance to welcome you back again in the future. Best regards, Lubica, FO Manager
cathbad70
Menginap pada Ogo 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 5 Ogo 2023
Upon check in i was greeted by very friendly staff. The large hall was very welcoming. The very spacious suite pleasantly surprised me, however I found some negative sides that I don't expect from a hotel like Hilton: the beds were not professionally prepared, the cleaning on the second day disappointed me as it was not removed a bag containing waste. Having worked for many years in hotels, I would like to give my constructive opinion, the housekeeping team needs little bit more training, this would make this beautiful hotel even more welcoming, the staff in the breakfast room and reception were impeccable. I recommend this Doubletree By Hilton Bratislava to anyone who reads this review, and will gladly return.
Terjemah
Jawapan daripada Pihak Penginapan: Dear cathbad70, Thank you so much for taking the time to share your experience. While it brings great satisfaction to our team that you appreciated the helpful breakfast staff and front office staff, we apologize that you were not entirely comfortable during your stay. It's always our goal to accommodate guest´s requests. Our housekeeping team strives to ensure top-notch service, we are very sorry that you were inconvenienced. Rest assured, the areas where you noted room for improvement will be looked into. It's our hope that you will agin join us again the next time you are in Bratislava. We feel confident we can deliver topstay you deserve, and we'd be grateful for the chance to prove it. Sincerely, Lubica FO Manager