Hotel berhampiran Mŕtve rameno Dunaja - Šúgov, Bratislava

The hotel was good, but it feels a bit overpriced as I booked even better one for the same price in Vienna, which is a contrast city in terms of the price. Gentleman at the reception was friendly. Bear in mind that the hotel will charge additional city tax when you move in. The hotel itself was more less clean, but the room was not spotlessly cleaned to be honest. I had some hair on the soap dispenser and some threads in the bath. The bed was a bit small and short, furniture was slightly damaged. The door had old post soviet style of faux leather Ron top and I was wondering why… I woke up at the middle of the night from the screams of the children that were so loud in the corridor for some reason. The sound insulation is not good at all there sadly and the fabric door did not really help. The hotel has nice authentic lobby which reminds a Soviet porch with Persian carpets. I booked 1 month in advance for 26th of December and paid $68, which I think is overpriced, considered the quality and space of the room. If it was cheaper, I’d have given more starts for this review. It is ok for one night if you just come and fall asleep. Hotel needs renovation.

The location is great as it’s in the very center of the city and you can basically walk to most of the places without even using public transportation. Other than that, there are not so many positive things to say as the rooms are quite small (but clean and with everything you may need even to cook a simple meal) and the walls are so thin you can hear ANYTHING is going on in the next room, and not only that one. On Saturday we couldn’t sleep for most of the night as a bunch of guys decided to get drunk and didn’t care about keeping it quiet (not even after my boyfriend knocked on their door and told them we were trying to sleep, this was around 01:00 AM and they went on talking and shouting till almost 02:00 when they finally decided to go out to keep drinking). The next morning, we told the girl at the reception about it and she said she was really sorry and that she would have talked to her manager in order to give us a discount on our stay to make up for it. Unfortunately, that was the last time we saw that girl (we stayed other 3 nights and she asked us our room number and our contacts) and we never heard from the property till today. In the end it looks like they are sorry for you but they don’t really care or pay attention to their job, when I let them know about our early check-out they even asked me to pay a fee for it because they didn’t realize I asked for an early check-out and not an early-check-in! In another occasion we had to let people in as they had been calling the number to get the door opened for minutes but there was no one at the reception, when the girl finally arrived we could see that what was keeping her from answering was that she was making herself a cup of tea (or whatever she was drinking..).. Definitely they can improve their staff skills when dealing with people and maybe try to look not so bothered by guests because they have to interrupt their personal calls or because they want to have their beverage. Not a pleasant experience and we won’t go back there next time in Bratislava!

Service was nice, hotel is in the centre of the old town so shop or some sights were close, everything was nice and clean and there was no problem

I stayed two nights in February, the hostel was clean, spacious, light and quite cozy. The hostel feels little bit like a huge flat with many rooms, it has nice and calm/chill atmosphere, I felt there like at home, which I really appreciated. In the big ”living room” there two big tables with chairs (perfect for playing board games), sofa with armchairs and bookshelf with armchair in the corner. In the living room there is always tea/coffee to make, that's very pleasant. There is also a small kitchen, suitable for cooking. Toilets and bathroom were clean and ok. I liked the bed, it was comfortable and didn't make any noise when moving. Rooms are very very spacious. I would like to thank once again to the host, Rado, who was so kind and sent me by a post (for free!) things I forgot in the hostel:)) Next time in Bratislava I'm definitely choosing this hostel again.

when walking in the entrance you automatically feel welcome. The placement of the hotel is ideal for taking in all the sights by foot. the room was nice clean and tidy and the coffee machine a bonus. As hotels go, its a plesant hotel. The thing that I found empressive and stood out to me was the staff, especially the hard working girls in the breakfast room. They deserve a medal!! very attentive and efficient at keeping the breakfast enviroment clean and tidy and paying attention to their clients... Just for these hard working girls the hotel gets full marks from me. often a good hotel is let down by its staff, not here!! well done staff...

Ficamos hospedados no quarto 606 de 27 a 28/11. O quarto é excelente mas ficamos surpresos com o péssimo atendimento da ”recepcionista” que nos atendeu por volta das 07:30 da manhã. Extremamente arrogante e debochada. Nos sentimos indesejáveis no ambiente. Sempre vamos a Europa e foi a primeira vez, em todas as cidades e países que já tivemos, que fomos mal atendidos dessa forma. Acho importante averiguar se isso acontece com outros hóspedes pois os apartamentos são excelentes, mas se precisasse voltar, não voltaria pra esse hotel e não indicarei para amigos que ainda isso a Bratislava. Ninguém merece esse tipo de tratamento.

The new and modern hotel with very warm rooms (you will appreciate in the colder days) in walking distance from national bank and 20 min walk from main train station.hotel offers parking for good price (during weekend there is a option to park on the street for free) and breakfast for 10-15 Eur. The staff is also very friendly.

Highly recommended, specially for business trip, The hotel is located at 20 min walking to old city and you can also go down to second floor for shopping in big mall. It is very comfortable!!!

My boyfriend & I stayed here for 2 nights during our inter-railing trip. Upon arrival we were given 2 drink vouchers to enjoy at the bar which was very generous. Furthermore, the staff at reception went above and beyond for us. When we got to the next city as part of our trip I realised I had left something in the hotel which was of sentimental value to me. I emailed the hotel & Maros replied within 24 hours to let me know that they could post my item home that I had left behind. The kindness & willingness of the staff to provide this level of customer service was something I was very grateful for & something that has been somewhat lost to an extent in this modern age. Not only this, the hotel itself is lovely & the rooms are extremely spacious which suited us as we had a lot of luggage. Would definitely recommend a stay here whilst in Bratislava!