Hotel berhampiran Park Račianske mýto, Bratislava

My boyfriend & I stayed here for 2 nights during our inter-railing trip. Upon arrival we were given 2 drink vouchers to enjoy at the bar which was very generous. Furthermore, the staff at reception went above and beyond for us. When we got to the next city as part of our trip I realised I had left something in the hotel which was of sentimental value to me. I emailed the hotel & Maros replied within 24 hours to let me know that they could post my item home that I had left behind. The kindness & willingness of the staff to provide this level of customer service was something I was very grateful for & something that has been somewhat lost to an extent in this modern age. Not only this, the hotel itself is lovely & the rooms are extremely spacious which suited us as we had a lot of luggage. Would definitely recommend a stay here whilst in Bratislava!

Me and my wife we both had a wonderful weekend, everything was as it should be and we certainly would love to go back. Rooms, staff, breakfast, cleanliness, easy access to anywhere in Bratislava because the hotel is located in wider area around city centre. All that was just perfect.

Visiting Bratislava for first time. Wedding anniversary so asked if any chance by email of an upgrade. Generously gave us an upgrade to a suite. Mrs T mightily impressed with the room and facilities. Staff all friendly. Breakfast brilliant with lots of choice. Interestingly bread and butter pudding which we think used yesterday croissants and pain a chocs. Absolutely delicious. Had a small issue with the bath tap. Reported and fixed while at breakfast. Fab service. Location very central with bus and tram stops nearby and can walk to old town in 10 mins. We will definitely return and highly recommend.

Staff sent very good instructions on how to get to the property from the station which was appreciated. Short walk from the bus. Staff friendly and welcoming, we did have a few issues with the room booking but it was resolved. They take 10 euro deposit in cash which was returned easily on check-out. Room was clean and bathroom too, had everything we needed but was very very hot (only 1 fan). A free drink voucher was a nice touch and the bar was cheap and sociable. Easy walk into the main town for tours etc the next day. Stored bags for us, kitchen looked good although we didn't use it. Very close to a large Tesco store for groceries/snacks.

We were pleasantly surprised when we came, this hotel was fancy :)) Room was spacious, bed - king size. Just in the room was a little bit too hot (AC wasn't working and opened window wasn't enough). But in general, we loved it! Also, breakfast here were delicious (coffee has a place for improvement ;) ). Also, as this hotel is in Old Town of Bratislava, almost all tourist attractions are in walking distance, or public transport's stops are nearby.

Just as expected

Ficamos hospedados no quarto 606 de 27 a 28/11. O quarto é excelente mas ficamos surpresos com o péssimo atendimento da ”recepcionista” que nos atendeu por volta das 07:30 da manhã. Extremamente arrogante e debochada. Nos sentimos indesejáveis no ambiente. Sempre vamos a Europa e foi a primeira vez, em todas as cidades e países que já tivemos, que fomos mal atendidos dessa forma. Acho importante averiguar se isso acontece com outros hóspedes pois os apartamentos são excelentes, mas se precisasse voltar, não voltaria pra esse hotel e não indicarei para amigos que ainda isso a Bratislava. Ninguém merece esse tipo de tratamento.

The location is great as it’s in the very center of the city and you can basically walk to most of the places without even using public transportation. Other than that, there are not so many positive things to say as the rooms are quite small (but clean and with everything you may need even to cook a simple meal) and the walls are so thin you can hear ANYTHING is going on in the next room, and not only that one. On Saturday we couldn’t sleep for most of the night as a bunch of guys decided to get drunk and didn’t care about keeping it quiet (not even after my boyfriend knocked on their door and told them we were trying to sleep, this was around 01:00 AM and they went on talking and shouting till almost 02:00 when they finally decided to go out to keep drinking). The next morning, we told the girl at the reception about it and she said she was really sorry and that she would have talked to her manager in order to give us a discount on our stay to make up for it. Unfortunately, that was the last time we saw that girl (we stayed other 3 nights and she asked us our room number and our contacts) and we never heard from the property till today. In the end it looks like they are sorry for you but they don’t really care or pay attention to their job, when I let them know about our early check-out they even asked me to pay a fee for it because they didn’t realize I asked for an early check-out and not an early-check-in! In another occasion we had to let people in as they had been calling the number to get the door opened for minutes but there was no one at the reception, when the girl finally arrived we could see that what was keeping her from answering was that she was making herself a cup of tea (or whatever she was drinking..).. Definitely they can improve their staff skills when dealing with people and maybe try to look not so bothered by guests because they have to interrupt their personal calls or because they want to have their beverage. Not a pleasant experience and we won’t go back there next time in Bratislava!

Fantastic staying in this hotel. The hotel is located in the Bratislava old town and you can easily get to anywhere from here. The restaurant is also excellent!!! The lunch menu is quite worthwhile and all the servants are quite careful. Also, they have a gym with professional equipment, but you need to ask the concierge for the key of it.

Sistemazione accogliente!