Hotel Abidjan dengan Sarapan

Excellent service by front desk staff when checking in/out. Especially Stephie & Mauthy. Good meals at Le Brasserie. Room service was excellent. Conference facilities were excellent. Front desk staff helped with taxis. I would recommend Sofitel Abidjan to other friends and colleagues.

Sonia from the reception was very helpful and I loved all the assistance I got from her especially since she could speak English well. Everyone else was also really nice even though they couldn’t understand my English very well. In all, I loved my experience

Room is decent but there's a door in an odd place , between the entrance /closet/toilet area and the where the bed is....door is ajar and doesn't closed properly..knock onto the side of the door last nite whilst going to the toilet. The toilet was cleaned completely...and the coffee cups are stained

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

Very good Hotel, even it can be classed 4*+, just I didn't like that we should pay always in advance for restauration, it can be managed at the checkout as other hotels

服務很好，環境很好

Awesome hotel with kind and helpful staff. Food at the breakfast buffet and evening menu was great as well. I highly recommend the hotel and would stay again! Only issue was no hot water in shower for a few days. The gym could also benefit from more weightlifting equipment.

Bon, comme pour tous les airport hotels, on n'y passe qu'une seule nuit. Mais celle-ci fut parfaite : vraiment à côté de l'aéroport (on peut même y aller à pied, sinon c'est 2000 CFA de taxi, parce que la navette est assez intermittente), check in rapide et simple. Bon, j'ai eu la chance d'avoir un upgrade (merci !), et le design de la chambre aux normes Onomo, c'est à dire malin et top. Rien à dire

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay