Hotel Cardiff dengan Sarapan

Location is really good. The service is friendly and polite. My most favorite part is the warmest treat of all staff from hotel. We are so relaxed and enjoying during our stay. Highly recommended it.

The room was average with no ceiling lights but both double beds were comfortable. The bathroom has a bathtub and it’s a pretty high climb for an average height person to take a shower. Plus the floor always got super wet because of the shower water. The shower was also broken so there was more water leaking behind the shower than on the person bathing. There are no face towel hangers and the heated towel hanging rod was not heated at all. The buffet had the exact same things everyday, including the cut fruits 🫣

Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle

We stayed for two nights as our bathroom is being replaced at home. This is a former Premier Inn which retains the 'footprint' and build/comfort standard of a PI. The rooms have showers instead of baths which is perfect for me. I rang ahead and requested a ground floor room which was honoured- we were given room 2 which met our needs and requirements. Bed was really comfortable, tv had limited channels but I was able to log into my Netflix. There is hanging space for your clothes, a hair dryer and plenty of sockets, none by the bed though. The WiFi was adequate for our needs. There is free, secure parking provided at the rear of the hotel - you need a code to exit so as safe as can be. No noise considering the M4 motorway and main A48 sandwich the hotel. There is a restaurant for food but we didn't use it. Menu was a bit pricey but has good reviews. All the staff that we met were friendly. The Receptionists were lovely and a big shout out to Alice who sorted our return visit next week when we get back from holiday. For the money it's excellent value for a clean, friendly place to stay.

Loved your hotel.  We had a fantastic king room with sea views & the bed was very comfortable. Didn’t have the evening meal there but loved the breakfast, it was the best we’ve ever had.   Location was superb. Regards Kathleen Rhiannon & Douglas Spence💃🏴󠁧󠁢󠁷󠁬󠁳󠁿🕺🏴󠁧󠁢󠁳󠁣󠁴󠁿

The hotel itself was lovely despite a few issues on check in - namely that the room wasnt ready. When we were told that we could check in, I discovered that I had been given the incorrect room. The hotel reception staff were helpful and eventually found the room I had originally booked and we moved without much fuss. The one disappointing element of the stay was regarding having to pay £10 per adult to swim - granted I did not have to pay for my son but after paying near enough £150 already I was not best impressed at this additional and unexpected charge.

Had a lovely stay here, hotel was closer to many thing for you to walk around 10min. Services from staff was good. Breakfast was alright and not too fancy. You can also access the pool and other facilities. Bed was okay and comfortable only downside is that they can only change the sheets after 3days not every day when room service does their day rounds. Overall I will definitely recommend. Will definitely visit again.

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.