Hotel Benito Juarez dengan Sarapan

We absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay.

las instalaciones ya se ven un poco viejas la limpieza muy buenas y el servicio es demasiada la gente que estaba hospedada en el hotel y estaban un poco ajetriadas

It was good, I like it I just wish the food would be more and less on making reservations. A lot of restaurant you have to make reservations a head of time, especially the Asian restaurant cannot go in because too pack reservations is needed a week advance. But other than that it was great view and good hotel to stay.

The staff were not very friendly, requested for tips though it was included and the beach had a weird smell, there were ants and when we requested for a small cake to celebrate birthday they said we had to pay and stay until 2pm (late check out) to get those services. We were looking forward to our stay but unfortunately we were disappointed!!

Perfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible. The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit. Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.

We have been staying at this hotel for many years as a family and we absolutely love it. Super clean and spacious rooms, friendly staff, and great location. The hotel is located within a little bay next to Punta Nizuc that shields the shore from strong ocean currents, so the ocean is calmer. The hotel has access to the lagoon AND the ocean, so you have view to the water on either side of the hotel. The beach was clean and there is a little reef where you can see tropical fish. Super chill and friendly vibe ＜3

Resort todo incluido bastante bien. La habitación bonita y con buenas vistas. La playa que hay justo enfrente de las más bonitas de la zona y sin sargazo (fuimos a pasear un día y algunos hoteles de alrededor tenían la playa llena de sargazo). Lo que menos nos ha gustado es la poca variedad de la comida. Cuenta con 4 restaurantes pero siempre siempre hay lo mismo. El buffet bastante básico, no lo hemos usado ya que no nos gustaba casi nada. Los restaurantes de especialidad no estan mal. Para nuestro gusto creemos que es un punto en el que deberían mejorar: el italiano no dispone de pizza en su carta y las salsas de la pasta parecen agua / mexicano estando en mexico poco variado, no hay quesadillas (como puede ser? Hemos probado más comida mexicana antes de llegar al resort que aqui). Desayuno en el italiano muy rico. Y los tacos de salmón del Flor de Sal también. Hemos repetido todos los días! Hay una piscina solo adultos con buenas vistas y eso es genial. Estás tranquilo (si no tienes a grupos de chavales jovenes borrachos por ahí gritando). Un problema que encontramos es que la gente se reserva las tumbonas desde primera hora de la mañana y dejan ahí la toalla sin ni siquiera estar en la piscina. Encima, las que son más grande, con sofá y sombrita están reservadas para VIP y aunque no estén ocupadas no te dejan poner. El personal un 10. Muy amable y servicial. Siempre sonriente. El gimnasio bastante completo para ser de hotel. El día del checkout te quitan la pulsera del todo incluido al dejar la habitación pero puedes estar por el hotel y disfrutar de los restaurantes y servicios hasta las 16h.

I would have liked to be closer to Cancun city.. Hotel was looking tired.. Make sure you have transport arranged prior to arrival in Cancun otherwise you will be charged way too much by the taxis as they are all in cahoots together. They were wanting 80 US to start with. We ended up getting a taxi for 60 US which is $100 Australian and caught an Uber back to the airport for $25 Australian? there are no Ubers available at the airport on arrival. 

This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves.

Hotel is clean and location is good. Swimming pool is nice and if there is a chance in future, will stay here again.