Hotel Broward County dengan Sarapan

En general todo bien. Solo al momento de hacer el check out se realizo un cobro por concepto de DESTINATION FEE. si no es un cargo oculto, la app debería advierte de posibles cargos extra solo por hospedarte con ellos. $25USD por dia, por 2 días $50USD mas Taxes $6.50 . Un cargo extra total por $56.50USD

We only stayed one night before a cruise but we were very pleased with the studio room, how clean the room and facilities were and how nice the front desk staff was. The breakfast was fresh, plentiful and easy to access. We will definitely stay here again.

我致電了酒店前台告知有兩件衣服遺落在房間的衣櫥裏了，但是被告知：經過酒店保潔尋找表示沒有。我認為，如果酒店的保潔人員按照流程檢查了衣櫥和保險櫃，應該第一時間發現的。現在沒有的話，那麼我認為是你們的保潔人員把我的衣服拿走了，酒店有責任做出誠懇的道歉,但是並沒有。 I called the hotel front desk to inform them that two pieces of clothing had been left in the closet of the room, but was told that after the hotel housekeeping searched for them indicated that they were not there. I think that if the hotel's housekeeping staff had followed the process of checking the closet and safe, they should have noticed it first. Now if they didn't, then I think it was your housekeeping staff that took my clothes away and it is the hotel's responsibility to make a sincere apology, but NOT!

I booked two rooms for my daughter's birthday. The first disappointment was the massage at the spa. We arrived 10 minutes late because there was no one in the luggage room. We had to wait about 20 minutes until someone arrived. The masseuse told me my massage would only last 20 minutes because of the delay (I had paid for a 50-minute massage), but she only gave me 15 minutes. When we returned to our rooms, there was no one at reception to give us our hand luggage either. We called our room to ask them to bring our backpacks. We waited 30 minutes and no one came. We went back down to reception and, after another 15-minute wait (again with no one there), they finally brought our backpacks. We went to our room to shower, as we had a dinner reservation at an Italian restaurant. The shower drain was clogged, and it was disgusting to shower with the water running. (They have old bathtubs) Towels were beige (Once were white). We have a nice dinner at the Italian restaurant, then we were at ****** for some time and went to our rooms to sleep, it was midnight. We were falling asleep when we heard a woman screaming louder and louder. We didn’t know what was going on… we waited and then the woman started to scream and said all kind of ****** words. We have a second show in the morning. So be ready to hear all kinds of things…

I enjoyed my stay at Tru by Hilton in downtown Fort Lauderdale. The location was great. Downtown, easy access to everywhere, without feeling like you’re in the middle of a busy city. The staff was very warm and welcoming. Over all, the vibe of the place is very much like college dorm or summer camp for grown adults. I’d definitely stay here again. The free breakfast every morning was also a very nice addition.

Overall is nice resort on the beach,many pools ,great view,many resturant a bit expenssive,parking valet 58plus tax,self parking 47usd

Rocky start as there was no airport shuttle available for nearly an hour, I arrived delayed @ 2am so not ideal, had to grab an uber. Staff didn't seem to understand why this was an issue, I'm a woman travelling alone in a foreign country and the shuttle pick up isn't in a high traffic area. The breakfast options are limited, no ability to get food made to order, just scrambled eggs, pork sausage, make your own waffles, bagels, oatmeal and drinks. I don't eat pork but thankfully I had cooking facilities but still disappointing as I was super tired n didn't want to cook every morning. Tea was 3 versions of the same -black tea , until I asked for an alternative, which they had in stock just not on display. Not worth paying for breakfast in my opinion, Dunkin Donuts & Wendys are nearby and much better value for money. Cleaning service was sporadic, requested daily attendance, they came twice in 5 nights, 1st time maid service attended after 6pm - not great. The best thing about the hotel was the pool that I didn't use, it was clean and well maintained. Great for plane watching but shame there's no designated smoking area for guests.

Very nice stay staff were friendly and efficient. Rooms clean bed comfy would recommend for a couple of nights stay. Very well organised and structured they have covered everything. Breakfast was basic but good choice and fulfilling. Compliment shuttle to the port very good.

Saya menginap di hotel ini 2/19-2/23 dan berada di 4 bilik berbeza dalam 4 malam. Bilik pertama berbau seperti asap walaupun ia tidak merokok. Kami ditukar serta-merta. Tingkap bilik kedua mempunyai simbol phallic dilukis di atasnya, tiada rak atau bar tuala di bilik mandi dan pintu pancuran mandian kekal yang hanya menutup separuh pancuran mandian supaya air mengalir ke seluruh lantai. Kami mengalami gangguan di lorong pada kira-kira 1:30a kedua-dua malam dan tiada sesiapa berada di kaunter penerimaan tetamu dari 11p - 7a untuk menangani keadaan, mereka mengharapkan anda menghubungi polis. Bilik ketiga adalah kecil (kami tidak peduli) dengan balkoni dan pemandangan laut. Tiada pengering rambut, yang kami minta dan tidak pernah diterima. Namun, pintu perancis yang bersambung dengan bilik sebelah. Mereka mempunyai kunci tetapi tidak menutup sepenuhnya dan mempunyai jurang yang besar. (gambar dilampirkan) Ini adalah isu besar kerana banyak sebab. Keselamatan - kerana penghuni menarik pintu pada 10:30p dan boleh menariknya dengan kuat dan membukanya. Mengganggu - mereka sangat kuat dan dengan jurang, kami mungkin berada di dalam bilik yang sama kerana kami dapat mendengar keseluruhan perbualan mereka. Mereka kuat dari 10:30p - 11:30p dan kemudian sekali lagi dari 1:15a - 3a. Bilik ini jelas merupakan lanjutan daripada suite dan tiada sesiapa yang dibenarkan tinggal di sana yang tidak mengenali orang yang menginap di suite, apatah lagi mengenakan bayaran untuknya. Akhirnya bilik keempat - mempunyai pemandangan laut dan balkoni tetapi pemegang pancuran mandian tertanggal apabila saya menghidupkannya, sekali lagi tiada rak atau palang tuala, separuh pintu pancuran mandian dan kami dikejutkan pada pukul 12:30 tetapi apa yang kami fikir adalah mencuci kuasa berlaku di dapur di luar kerana generator sangat kuat. Penyambut tetamu di meja penyambut tetamu cuba membantu yang mereka boleh dalam menukar bilik kami. Salah seorang daripada mereka telah membayar balik yuran resort kami sebanyak $60 (yang ternyata mereka hanya membayar separuh). Tetapi percutian kami mengambil masa setiap hari untuk bercakap dengan mereka dan datang dari pantai untuk mengemas, menukar bilik dan membongkar barang kami. 2 daripada 3 lorong tingkat yang kami masuki berbau marihuana setiap kali turun dari lif. Makanan dan minuman Tiki Bar sedap walaupun lambat. Kakitangan bersuara pada 3 kali berbeza kepada kami tentang kakitangan mereka yang pendek. Saya menghantar 3 e-mel kepada pengurus besar Mike Lang dan meninggalkan beberapa mesej kepada kaunter penerimaan tetamu. Dia akhirnya menelefon untuk memberitahu saya dia telah menghantar e-mel saya kepada seseorang bernama Sarah untuk menghubungi (bosnya). Dia menjelaskan dia kesal dengan isu kami dan memahami dari mana asal kami tetapi dia tidak boleh berbuat apa-apa kecuali menawarkan malam percuma. Memandangkan masalah yang kami lalui, hakikatnya saya tidak tahu bila saya dan rakan saya boleh kembali dan satu malam tidak mencukupi, saya berkata kami lebih suka membayar balik. Dia telah membayar balik separuh lagi daripada yuran resort ($30). Saya meminta dia untuk maklumat hubungan Sarah dan dia tidak akan memberikannya dan memberitahu saya dia akan berhubung. Saya telah menghantar 2 e-mel susulan kepadanya yang saya tidak pernah mendengar daripadanya dan tidak mendapat apa-apa. Ini bukan cara sesiapa mengharapkan untuk menghabiskan percutian mereka. Memakan masa dan mengecewakan untuk dikatakan paling tidak. Lebih memburukkan lagi bahawa mereka tidak bertindak balas untuk cuba memperbaikinya. Saya telah melaporkan hotel ini kepada BBB dan sedang menunggu jawapan.

A very nice place to stay when in the area. Front desk persons are very friendly.