To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(65)
Positive reviews(30)
Reviews with photos/video(1)
Negative reviews(4)
Jaqueline
Standard Twin Room
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Aug 31, 2024
We stayed here for one night after a concert...everything went great...
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Guest User
Standard Double Room
Stayed in May 2024
Business travelers
64 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Facilities: Complete
Sanitation: Clean
Environment: Good
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Guest User
Standard Double Room
Stayed in Oct 2023
Business travelers
5 review
2.2/5
Posted on Dec 1, 2023
The facilities are old, the sound insulation is very poor, and it is very close to the train station.
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Xianjin
Standard Twin Room
Stayed in May 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Very satisfied, great experience
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Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Excellent location
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Guest User
Stayed in May 2024
Other
4.0/5
Very Good
Posted on Jun 28, 2024
ibis Bremen City is well located, not far from the city centre (7-8 minutes walk) and from the main railway station (12-15 minutes walk). My room was very good, bigger than average ibis rooms. It faced the internal courtyard, so it was very quiet. The bed was comfortable, and air conditioning worked well without noise. The bathroom was very small, with all the basics (toilette, basin, shower). Breakfast was good, staff were helpful. Wi-fi worked well, but you need to reconnect and accept again the terms and conditions every time you returned to the hotel.
Response from Property: Dear guest, Thank you for your detailed feedback on your stay at the ibis Bremen City. We are very pleased that you liked the central location and the quiet room and that you were satisfied with the comfort and facilities. We very much appreciate your positive assessment of the breakfast and our helpful team. Thank you also for the comment about the WiFi connection. We will look into how we can improve this point to offer our guests an even more pleasant experience. We hope to welcome you back soon and hope you have a pleasant stay with us again. Yours sincerely, Tanja from the Ibis Bremen City team
Localtel
Stayed in Oct 2024
Couples
2.0/5
Posted on Nov 29, 2024
Small rooms well aged , definitely overpriced, decent location to stay, receptionist was very rude and unhelpful , definitely needs some help with her customer service skills , it took us 40 minutes to check in , the dining area is very small for the amount of people, people were sitting in the reception eating breakfast ,
Response from Property: Dear guest, thank you for your feedback. We regret that your stay was not entirely to your satisfaction. During the Christmas period, our hotel is indeed often very well booked, which can lead to some bottlenecks, such as in the breakfast area and at check-in. However, we are continuously working to make these times as smooth as possible. We take your feedback regarding customer service and reception very seriously and will discuss it internally to further improve our service. We hope to welcome you back soon and wish you a Merry Christmas. With kind regards, Tanja from the Ibis Bremen City team
marknK5737VU
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 8, 2024
We chose Ibis because we feel the offer is reliable at a reasonable price, and we weren’t disappointed. Our room was well-equipped, quiet and comfortable. Staff were friendly and helpful, even cheerfully filling our water bottles for us ready for our next rail journey. Thank you!
Response from Property: Dear guest, Thank you very much for your kind feedback! We are delighted to hear that you chose our hotel and were completely satisfied with your stay. It is nice to know that you enjoyed our room, the comfort and the quiet location. Our team is always happy to be of service to our guests and we are happy that we could help you with the refilling of your water bottles. Your words are a great motivation for us! We hope to welcome you back soon. Yours sincerely, Tanja from the Ibis Bremen City team
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 16, 2024
This hotel is very nice, and what makes it wonderful is the staff! From the front desk to the those who work in the restaurant. Sarah at the front desk is superb, and so helpful and she deserves a promotion. And Bhing in the restaurant make is an experience to dine there. She is so cheerful and attentive. She has worked there for 20 years, and clearly loves caring for the customers and lover her job. Give Bhing a raise! Will return again.
Response from Property: Dear guest, Thank you for your feedback! We are pleased that you were satisfied with the service and atmosphere of an ibis hotel. However, you seem to have mistaken our hotel for another, as the staff mentioned are not employed at our hotel. Nevertheless, we appreciate your praise and we will do our best to ensure that your next stay with us is just as positive. We hope to welcome you again soon! With kind regards, Tanja from the Ibis Bremen City team
aaronmckh
Stayed in Feb 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 3, 2024
Great experience here, a couple of little niggles but nothing major. Check in was confused and initially I was refused my Silver member benefits but this was eventually resolved. The bed was comfortable, the linens of good quality and the team were great, especially the Berliner (name unknown) working Sunday evening (March 03) and the restaurant lady on the same evening. Only thing missing from the rooms was tea/coffee and a safe.
Response from Property: We would like to thank you very much for your great review and your wonderful comments about your stay at our hotel. Your satisfaction is our motivation and we are extremely pleased that you had a great stay with us. We value your opinion and look forward to welcoming you back to our hotel soon. With best regards Your Tanja from the Ibis Bremen City team
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 23, 2023
New hotel that is basic, but then aligns with the budget pricing. Rooms are quiet, have good aircons and wifi, but are understandably small. No bath, just a shower. Oddly no safe to store valuables. Breakfast is pretty good for the price paid. Situated right across the road from the central station. Strangely our room wasn’t cleaned after our first night.
Response from Property: Dear Van Vintlo, thank you for taking the time to share some comments with us after your stay. You must be referring to our colleagues, the Ibis budget Bremen City Center with the blue cushion. This is a new hotel directly opposite the main railway station. Our house, the Ibis Bremen City with a red cushion, is 800m away from the main station. Nevertheless, we thank you for your evaluation and hope to be able to welcome you at our hotel in the near future. With kind regards Your Tanja from the Ibis Bremen City
Guest User
Stayed in Mar 2023
Other
3.0/5
Posted on Apr 23, 2023
Average Ibis hotel, started to be a bit warn out but rooms was nice and clean. Cleaning service was super. Receiving in reception was 50/50, half staff was smiling other half not and even didnt looked up when you approached. Even we before booking asked for a connecting room (due to kids), and wrote it in our booking note and asked again by mail after booking - reception gave us 2 rooms on each side of hall….when returning to reception asking for connecting rooms only remark from staff was “did you use anything in the rooms”…. We got our connecting rooms and stay was nice and as we wanted. Lift out of order for almost one month…that happens, but please write it on your website or send a notice to your guests before they arrive. Rooms was ok size for short stay, eating and working space worked fine, bathroom small but also worked fine. Better ask for a room at backside, as frontside has a roundabout outside. Parking space downstairs worked fine and was feeling very safe, just be aware to watch out for the entrance as its unmarked on the street and very short (big parking sign on building that you cant see when arriving by car). Location very quiet and nice short walking distance to center and Altstadt.
Response from Property: Dear guest, we appreciate that you have taken the time to send us some comments on your recent stay with us. On behalf of our entire staff here at the Ibis Bremen City we apologize for the concerns you have about your experience at this hotel. We will share your impressions with our staff and sensitize them again for more attention. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Your Team from Ibis Bremen City,
Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Jan 31, 2023
We stayed for three days and found the hotel a good base for discovering Bremen and for travelling to Wilhelmshaven and Oldenburg. Our room was okay, slightly larger than the standard Ibis room at 16m2. We took the advice of one of our fellow reviewers and asked for a room at the back of the hotel. It was good advice as it was indeed quiet. In standard Ibis style, the room doesn’t have a safe or a fridge but we were surprised that you don’t even get a hand towel or rubbish bin liner. The hotel, if you time it right, is good value for money. The walk into town is about 10 minutes through a very attractive park. The receptionist who greeted us was lovely: very pleasant and helpful. We had other very good interactions with others on reception apart from one evening when we reported that our room hadn’t been cleaned. The receptionist suggested it hadn’t been cleaned because we left our “do not disturb” sign out but, when we said this wasn’t the case, instead of apologising, she said she’d pass the information on. Upon checkout we mentioned this to the two very nice ladies who were on reception and they were profusely apologetic. The Sri Lankan barman was wonderful! The area around the hotel is a bit dodgy so if you’re safety conscious you might want to consider a hotel closer to or in town. The area around the train station, sadly, is frequented by drug pushers and the hotel is next to a doss house.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Bremen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Your Team from Ibis Bremen City,
Guest User
Stayed in Aug 2022
Couples
5.0/5
Outstanding
Posted on Sep 6, 2022
We chose this hotel as it was about halfway along our journey. Nice and easy check in and we had two cars with us and the parking was secure and easy to get in and out of. After checking in it was time to find the bar and I'm glad we did. The lady serving (see pics) was very welcoming and very funny. After a long drive this was just what we needed. I'm afraid I can't remember her name but she made our stay even more enjoyable. The hotel itself was clean and comfortable. If the hotel management are reading this, then please pass on our huge thanks to the amazing bar lady. If we are ever passing bremen again we will be sure to stay here as bremen is a beautiful city. 😍
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 21, 2025
Het was schoon en comfortabel, ontbijt prima en personeel vriendelijk. De locatie is centraal, een aanrader dus. Het hotel was de Ibis Budget, dus verwachtten we minder luxe, maar dat viel enorm mee. We hadden zelfs echte glazen in de badkamer.