Hotel Brienz dengan Bar

My recent stay at this hotel in Switzerland was a terrible experience, to say the least. Entering the hotel with my wife and baby, we encountered several downs that left us in dismay. Upon arrival, the receptionist, who happened to be Indian, informed us that our room wasn't ready for check-in. He kindly suggested leaving our baggage at the counter and advised us to enjoy a drink at the outdoor restaurant, which, as we found out, only opened at 5 pm. This was slightly inconvenient as we were famished after our journey. Heading to the restaurant with a drink in hand, we were met by an Indian male staff member who impolitely told us, ”We're closed!” It was puzzling to see other guests already seated and enjoying drinks, seemingly unaffected by the restaurant's closure. It left us wondering if policies applied differently to us and if being Indian had something to do with it. Despite feeling slighted, I chose not to confront the impolite staff member and headed back to the reception to clarify the situation. To our surprise, the receptionist confirmed that we were indeed allowed to be seated at the restaurant, even during its supposed closure. It was at this point that we were informed that our rooms were ready for check-in. With our lunch plans delayed, I asked if they could hold our luggage while we grabbed a quick meal at a nearby café. I must also mention I was with my wife and 4 months old baby. However, to our disappointment, the receptionist refused, stating that once the rooms were ready, luggage couldn't be left at the counter. The initial delay in room readiness and the sudden urgency to move our luggage left us questioning if we were guests or refugees. It seemed as though the staff prioritized policies over guest comfort. Upon entering our room, we noticed it was filled with unnecessary and potentially dangerous furniture, particularly for kids. Staffs have been trained to warn about the fines and penalties rather than the facilities or services they offer. Could be as they have no such things.

Le 1 octobre ,nous nous rendons dans ce restaurant .Nous vous recommandons de ne pas vous arrêtez là.En effet ,nous commandons mon mari et moi des filets de perche enrobés de pâte à la bière et des frits salade .Quand l'assiette arrive ,elle ne contenait que trois petits filets de perche par personne ,enrobé de cette pâte soufflée très épaisse ,nous faisant croire à l'oeil que c'était la grandeur du poisson ,et bien non une fois la pâte coupée ,il ne restait pas grand chose à manger .sans parler de la facture de 72 francs pour les deux assiettes avec une poignée de frites pas maison, par personne et 6 filets de perche pour deux ,en plus la salade n'était pas comprise dans le prix,il faut rajouter 21 francs .Nous l'avons signalé à la sommelière ,mais personne n'est venu nous demander pourquoi nous n'étions pas content.Je trouve que l'entreprise fait un énorme bénéfice sur le dos des clients,et pourtant nous avons bu une bonne bouteille (réserve du patron) à 46 francs. Pour nous c'est inadmissible .très en colère contre l'établissement

On a passé 2 nuits dans cette belle auberge de jeunesse. Le cadre est magnifique, avec le lac de Brienz bleu-vert et des montagnes. Tout est propre et accueillant, le petit déjeuner est copieux ainsi que le repas qui est très bon. On aurait seulement pu se passer de la viande le soir qui n’était pas top. On dispose d’un petit jardin avec des tables et des transats qui donne sur le lac. Juste à côté,une mini-plage où se baigner. Séjour très réussi, je recommande vivement !

We stayed 3 nights in this Brienz apartment while touring Lauterbrunnen, Grindelwald, Mürren and various peaks. Sven and his sweet mother make the place comfortable, warm and welcoming. It is nice having the kitchen w/ cooktop, dishwasher and refrigerator

We had very relaxing days in the apartment. The key handover went well, the apartment was clean and already heated with the wood stoves. The kitchen is well equipped and everything was possible, from raclette to cheese fondue to saddle of venison. We'd lo

Right on the water with lots of privacy. We had an incredibly good time in this beautiful house. You can walk to Brienz in 20 minutes at the train station, at the boat rental, at the harbour, at the zoo and much more. There is a local brewery less than 5

Wir waren total 16 Personen für 2 Übernachtungen. Alle waren vom Hotel begeistert und wir fühlten uns sehr wohl. Insbesondere die Abendessen waren hervorragend. Wir schätzten auch sehr, dass auf die 4 Kinder besonders eingegangen wurde. Sehr positiv zu erwähnen ist, dass beim Essen auf 4 Personen mit speziellen Allergien geachtet wurde und mit einer Selbstverständlichkeit Alternativen serviert wurden, welche ebenfalls ausgezeichnet waren. Ein riesiges ”Danke schön” für das Engagement, die Kochkünste und auch für den super Service. Wir werden sicher wieder einmal in diesem Hotel übernachten und können es nur empfehlen.

we had the apartment under the roof, we knew that the ceiling was very low, especially in the bedrooms, this was indeed not pleasant, so this was the first but unfortunately also the last time

The Apartment Belvedere was a delightful lodging for our family (6 adults). Very well=maintained and managed, thanks to Katja and her husband. The apartment was clean, bright, and airy and VERY well-located slightly away from the more touristy part of Bri