Pengguna Tetamu
31 Januari 2023
This is a very difficult one for me to review. The place is lovely and our room had been recently renovated. The issue was that we booked a SPA unit, and as part of the renovations 12 months ago, the SPA was removed. When we arrived we questioned the owners about this, and they said that they were trying to get ******* to update their online booking and were very frustrated that it wasn't getting updated. The issue is that their own private website also listed our unit as still a SPA unit. The owners were kind enough to supply us with a free bottle of Red wine to us to apologise for our inconvenience which was nice. I have waited 4 weeks to post this review, and upon checking today, the unit is still listed on their personal website as a SPA unit. Very disappointing, because the apartment is lovely, but it is false advertising, and the website needs to be updated. If they can update their website, I would gladly give them a 5 star rating.
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