Oaks Brisbane on Charlotte Suites

Oaks Brisbane on Charlotte Suites Reviews

Oaks Brisbane on Charlotte Suites

128 Charlotte St, Brisbane, AustraliaView Hotel Details
Oaks Brisbane on Charlotte Suites
Oaks Brisbane on Charlotte SuitesOaks Brisbane on Charlotte SuitesOaks Brisbane on Charlotte Suites
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Oaks Brisbane on Charlotte Suites Guest Reviews

4.3/5
Very Good
62 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(62)
Positive reviews(60)
Reviews with photos/video(12)
Awesome stay(12)
Awesome rooms(12)
Friendly front desk staff(8)
Great location(8)
Convenient for shopping(6)
Negative reviews(2)
Guest User
One-Bedroom Apartment
Stayed in Nov 2023
Friends
7 review
4.0/5
Very Good
Posted on Dec 10, 2023
Excellent location and good value for money although nothing gorgeous. Standard one bedroom apartment right around the corner of busy CBD, not noisy at all. Bedroom curtains were not 100% against the wall so the light could come in early morning and woke you up if you are a light sleeper.
Tianshimoguai
One-Bedroom Apartment
Stayed in Mar 2024
Family
96 review
4.2/5
Very Good
Posted on Mar 17, 2024
1. Remind self-driving guests that the room rate of this hotel does not include parking fees. The hotel is equipped with an underground parking lot. If you need to park, you need to pay an additional parking fee of AUD40 yuan per day. If you did not park this time, you checked your credit card and found that the parking fee was deducted. You will be refunded. I called the hotel on the day of booking and the hotel agreed to refund. 2. Check-out time is 10 am like most local hotels.
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Guest User
One-Bedroom Apartment
Stayed in Dec 2023
Couples
7 review
4.7/5
Amazing
Posted on Jan 8, 2024
The room is large and the location is very good. It is close to the station and the tram station is very convenient. The swimming pool is very cool.
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Guest User
One-Bedroom Apartment
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Very good experience. I stayed here for 11 days and felt like home. The room was very spacious. The surrounding area was very convenient and bustling. The front desk was also very welcoming. I will stay here again next time!
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Iriswines
Two-Bedroom Apartment
Stayed in Sep 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 4, 2023
The hotel room was very clean and the front desk service was great. Chocolate cookies were given as a gift when leaving the hotel. The hotel's sauna provided a good place to rest after a busy day! Cleaner and tidier than when I stayed a few years ago. Great location, great location, convenient for eating and drinking
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Anonymous User
One-Bedroom Apartment
Stayed in Sep 2023
Friends
2 review
1.7/5
Posted on Oct 8, 2023
Very poor travel choice. I found a lot of bed bugs near the bed every night, crawling on the pillows and sheets. After reporting it to the hotel, the front desk only provided insecticide and said there were no other rooms. I barely slept for three days. On the third night, I asked another staff member to change rooms in the middle of the night and I only got a few hours of sleep. The front desk service attitude is good, but the hotel hygiene is so bad!
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Guest User
One-Bedroom Executive Apartment
Stayed in Feb 2024
Family
75 review
4.0/5
Very Good
Posted on Feb 27, 2024
It's very convenient. You can see a lot of art in this city, like crowds of people, department stores, shopping, how about food? Excellent,
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Guest User
Two-Bedroom Apartment
Stayed in Feb 2024
Family
8 review
4.0/5
Very Good
Posted on Feb 17, 2024
This hotel is located in the city center, a few minutes' walk from Queen Street and convenient for shopping. However, the main attractions, South Bank Park and Kangaroo Point, are all on South Bank, which is a 2-3 km walk away. The front desk staff of the hotel are very friendly. Checking in is a bit cumbersome and requires filling out a form. Checking out is very fast. Just give your room card to the front desk or drop it into a small box. Disadvantages: 1. Although the room is a two-bedroom one, there is only one bathroom and the basin is too small to hold things. 2. The hotel has been renovated for many years, and the facilities are very old. The TV, toilet, washing machine, dryer, etc. are all very old and look like they were built more than 20 years ago. Because it's old, it doesn't seem to be that clean, especially the cloth sofa, which has pilled and looks a bit dirty. Overall it is much older than in the picture.
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Guest User
Two-Bedroom Apartment
Stayed in Feb 2024
Family
5 review
3.0/5
Posted on Feb 16, 2024
The hygiene is very poor, there are blood stains on the sheets, and the stool is broken. Apart from convenience, it is really not good.
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TravelwithVic
One-Bedroom Apartment
Stayed in Jul 2023
Business travellers
8 review
2.2/5
Posted on Jul 26, 2023
The location is very good, completely in the CBD, very convenient, there are many restaurants and coffee shops downstairs. However, when I checked in on the first day, the room I was assigned had a long corridor, and the room smelled musty. More importantly, there was a female black bust on the table, which was really surprising! Immediately complained to the counter, and the staff rearranged the room. But on the whole, it can't be called a hotel, it can only be regarded as an air b&b. The facilities in the room are very old. If it is not for the convenient location, it will not be considered at the beginning. But if I come again, I will not consider this one again.
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Guest User
One-Bedroom Apartment
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
I made a reservation because there was a kitchen! It was a great place to stay for 3-4 people with separate rooms! The staff were very friendly and the location of the accommodation was great!
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Guest User
Two-Bedroom Apartment
Stayed in Dec 2023
Family
2 review
3.2/5
Posted on Feb 13, 2024
Some of the room facilities were broken, the toilet seat was loose and the shower room could not be closed tightly. Service is too rigid.
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Anonymous User
One-Bedroom Executive Apartment
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 17, 2023
I revisited Brisbane after four years and still chose this hotel. As an apartment and suite hotel, it has all the necessary facilities. For those who have good hygiene habits and don’t like to be disturbed, this hotel is a good choice. It's a good choice. It has a washing machine, dryer, and kitchen utensils. The location is quiet yet quiet. It's only a few hundred meters away from the commercial pedestrian street. It only takes about 20 minutes to walk to South Bank Park. Within one week of check-in, guests are responsible for room hygiene. Kitchen waste must be bagged and placed in the lower level of the refrigerator and freezer. Recyclable garbage must be placed in the designated area on the floor where they live. Other garbage must be placed in the room trash can.
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Mizuki
One-Bedroom Apartment
Stayed in Jun 2023
Couples
4 review
3.7/5
Posted on Jun 12, 2023
I think that it is suitable for long-term stays as it is fully equipped with a refrigerator, microwave, cutlery, etc. There were no scissors, but knives and kitchen utensils were prepared! It was nice to have a washing machine in the room. I was a little worried about the dirt on the floor in the bathroom.
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Fish
One-Bedroom Executive Apartment
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 4, 2023
It is recommended to book through Ctrip. Communication with the hotel will be slow and forceful. It would be much better if Ctrip’s butler service can help us communicate our requests. I really give full marks to Ctrip this time. There are no dishes in the hotel, and there is one room missing in the suite to be unlocked. I have to call and wait for them to come up and reopen it. It is not professional enough.
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