Hotel berhampiran QUT Gardens Point Library, Brisbane

It is more an expensive appartement hotel, with a bling bling appearance than a real luxury hotel: reception is a cold corridor, not enough supply of coffee capsules, no special welcome gesture like in other 5 stars hotels, breakfast is on a noisy (heavy music) cold atmosphere roof top, with a pathetic pre set micro fruit salad and miniature croissant.... service is typically on a forced smile mode. overrated.

the location is quiet, it's good for the driver has a free parking, just a pity for missing to go to the roof top to see the night time of the city view.

Stayed for business and then to go out on the town that night We had the 2 bedroom Business had desk right at window incredible city river view ! Mirror in bathroom had 3 types of lights you could use perfect for make up :) Bed room full length mirror Was more spacious then I thought it was going to be in lounge and veranda And view was beautiful Headed out in town location was awesome easy location Also was very easy drive to get there and easy to find Staff lovely even lent us a phone charger

Nice new hotel, recommend it to my friends. People are nice to help. Lots guests but still managed well. Few safeguards at front door, that’s not usual in AUS hotels, but good.

The Soho Hotel in Brisbane is definitely great value for what you pay. The rooms might be a bit small, but they've got everything you need: a fridge, desk, comfy bed, and a decent bathroom. It's also nice and quiet. Having the free city bus right outside is a huge plus. No lift, which was a bit of a hassle for me with my back issue, but that's on me to check next time. The hosts are top-notch – super friendly and welcoming, probably the best we've met during our three months of travel. Considering the price, you're getting a lot for your money here.

We stayed here the night before leaving on a cruise that was leaving from the International Cruise Terminal. The main reason we chose this hotel was its close proximity to Roma Street Station as we caught the train from the airport. While it is close to the train station it is located at the top of a reasonable hill and it took a bit of effort to navigate the way to the top, apart from the effort. Several escalators/lifts and then a steep path with no real directions on which way to go. I thought I would be able to see the hotel to give me an idea which way but had to resort to Google Maps to find the way. Unfortunately we were on an early flight into Brisbane so as it was 09:30AM I was not expecting our room to be ready but just needed to store our bags so we good do some exploring. As expected, our room was not ready but the guy behind the counter checked me in, stored our bags and advised that the hotel was busy and our room would not be ready until about 02:00PM. No worries we will be back. We arrived back at 01:00PM and our room was still not ready and waited in the foyer till 02:00PM as previously discussed. Reception gave me our keys and we proceeded to our room on Level 1, or so I thought……..room card would not let me use the lift. Back to reception to have the card re-coded. On entry to our room, it was reasonably spacious and looked clean and reasonably comfortable. Décor a bit dated, but functional. We had a rather large balcony but we could not use it as there was no furniture so the balcony was wasted. Bathroom was small but functional, bit dated but appeared clean. It was only after we used the toilet several times that we noticed water on the floor. We ignored it for quite a while as we thought we had spilt water on the floor but it was not till the next morning that I realised it was coming from under the toilet. I reported it to reception on checkout. As we were tired from our early start we chose to order room service. While we knew how much it was going to cost it was very expensive. Two hamburgers and chips over $70. A bit steep, but as we were so tired we paid so we did not have to go out. The hamburgers were good by the way, but still way too expensive. Overall, this hotel was OK, but the room was supposed to be a superior room. OK. I would hate to be in a Standard Room………..as the room was pretty average for a Superior. After reading some of the other reviews the price we paid was fair and the location is good, just not when you have to push two big suitcases that we were taking on a cruise up the hill from the station. PS. It cost us $73 in the taxi to get to the Cruise Terminal.

Recommend if you are looking for a clean and quality place to stay and are a budget traveller. This yha has a very high standard compared to others. It is more like a youth hotel with bunk beds rather than a backpackers place. You also meet travellers of all ages, families and youth groups around the place. The rooms are super tidy and serviced daily, spacious luggage lockers that fit a large suitcase (fantastic!) and are light filled with aircon or windows to be opened. The kitchen is very big, nice rooftop terrace with city views and pool area. Tv lounge and soon it’s own co working hub which I think is a great addition to the concept. Free luggage storage for guests and friendly and helpful staff.

very clean and tidy - well equipped kitchen and pleasant helpful staff

An absolute nightmare to find and check in ! $200 “security deposit “ that they hold onto for so long is boarder line criminal . It’s more than the cost of the studio ! No sofa. I won’t be returning

It's amazing how an entire trip can be ruined by one stupid incompetent answer to a very simple question 'how do I checkout early'. If staff don't understand how the property operates and management want to save money by not having a 24 hour reception for the love of god COMMUNICATE. The warning letter (not a welcome letter) outlines all the rules of being a customer with Atrio, although you'll spend more time dealing with Miro next door. You will need a key and fob to use lifts and access the carpark, and if your leaving before reception opens do NOT leave your key in the room as instructed, make sure you get your car out and park and block the driveway or park illegally on the street and THEN you can leave your key in the room and use a lift to ground to exit the building, or put it in the managers letterbox as I found out later. If you do follow this advice you wont be sorting through your rubbish at 6am (dutifully removed from the room as per threats from the warning letter) to find the after house number on where to leave your key. The welcome letter DOES NOT explain this, reception staff DO NOT know this and the manager on the phone later saying it was a communication error and I should have known what to do needs to find new empoyment. GET SOME TRAINING. Rooms were good quality and location is good if not noisy. If I never stay again though I'll be okay. I also travel several nights a week and this would have been a chance to gain a lot of business for the property, sadly I will keep trying new places.