Hotel berhampiran Imagine Nation Children＇s Museum, Bristol

My wife and I were attending a wedding in the area stayed at this hotel. When we arrived, there was only one person at the front desk so we had to wait in a long line to check in. Just as we got to the front of the line, another person (the front end supervisor) popped out of a backroom and started to help with the check in process. We were given keys to our room (which didn't work) went back down to the desk, waited in line again and were given replacement keys (which didn't work). When we returned to the front desk for the third time, we were given a different room. When we got into the room, we wanted to wash our hands and discovered that there was no soap. Again we went to the front desk and were told that they had no bar soap and that we would have to use the soap from the dispenser in the shower - not an easy thing to do when the shower floor is wet and there are mobility issues. We complained but were told that if we stayed at this hotel again, they would try to take better care of us, As a loyal Marriott customer, I am very disappointed in this hotel. A very bad job by the management.

We had a queen bed with a sofa pullout. The queen bed was uncomfortable & more like a full. The sofa bed appeared to be broken & we could not sleep on it. 2 of us got no sleep due to the sofa bed. Our phone in the room was also not working when we tried to contact the front desk. Very nice staff, but room was horrible.

交通方便，房間大，租車方便，位置好，辦事方便，早歺好，品種多，快速補充能量，前台態度好，處理問題快捷

We recently stayed at this hotel after traveling there for a wedding and did not have the experience we were expecting. Aside from our room being in the ”motel” portion of the facilities, which was disappointing, our room had no hot water in the shower. We discovered this early Saturday morning. The solution provided by the front desk clerk was for us to use the shower in a room 4 doors down. This was a surprising and inconvenient solution, but due to timing of our plans, we did need to shower and meet with others by a certain time, so we took turns showering in the other room. We couldn't move into the other because there were 3 of us staying together and only 1 bed in the room. The front desk clerk said we had access to the shower room until noon. When it was my turn to shower, I locked the door to the hotel room AND the bathroom door, since I was by myself. I took a shower and when I got out of the shower, someone was trying to enter the bathroom and wiggling the doorknob. I said ”hello?” and whoever it was left and I heard the hotel room door shut. I was frightened to say the least, so I called my roommate and asked them to wait outside of the room for me to exit the hotel room. This was terrifying! The front desk clerk said it could have been a maid and was very unconcerned that this had happened to a guest. She said she was still trying to get a different room for us to move to and she'd call when they had one. When we got that phone call around 3pm, we were offered a room on the other side of the motel building, close to the loud and busy intersection. I politely declined this room and said the only we would go through another inconvenience of moving rooms was if it were to a nicer room. She said take it or leave it, so we left it. We did not enjoy our stay and wish there were other accommodations available in Avon but couldn't find any. I was kind, pleasant and understanding and gave ample opportunities for the staff to make our experience better, and all they did was take the $30 facility fee off of our bill. Every person I share this experience with tells me that we shouldn't have been charged at all for our stay, and I agree. We should be fairly compensated. I really hope this experience doesn't happen to any future guests.

Traditional ' Old-Style Hotel' that needs updating. Stayed here for 4 days in October. The good news: The location is great for either Farmington or the Greater Hartford area since it's close to I-84 but not too close. Hotel has traditional look and furnishings, although the furnishings are worn and need refurbishing or replacement. The room was clean though. Bed was very comfortable. The rate was low, compared to others, but there are shortcomings: There's no elevator!!! I stayed on the second floor. I usually travel with just a carry-on bag and a laptop, but this time had extra luggage for an event I was going to. It was busy at the time, I didn't see any sign of bell service nor luggage racks (which wouldn't help me up the stairs) so I had to haul it. They should disclose this. The rate: As you check in you find out there's an additional fee of $ 10.00 per day they didn't disclose. Not a lot of money, it just feels slimy. The internet service is free but slow. The sink doesn't have a stopper in it. Breakfast is better than adequate, and they have a couple of items that are gluten free for those of us with that problem. Would I stay there again? Maybe. Depends on other hotels in the area's rates, length of stay; am I able to make due with my cell phone's hotspot which outperformed the free wi-fi service.

The Barn on Grand & Courtyard Stayed here as I was attending an event at The Barn on Grand. Hotel in the downtown area and extremely convenient to I-84. My King room was absolutely wonderful and comfortable. The couch (also pullout) was circular perfectly facing the TV. Great space and spacious shower in the bathroom. Loved the gym. Plenty of machines to choose from and it was good to have a TV as we worked out. Easy check in and given a list of area restaurants. We planned to park the car ($12 per night) and not move it during our two night stay. Plenty of restaurant choices in a variety of tastes. There are a few places (deli, pizza, smoothies) within walking distance from the hotel to chose from. We did have dessert (Key Lime pie & Apple pie a La mode) at the Bistro ($8). Not bad. My main reason for the stay was to experience the new event space on premises - The Barn on Grand. Sales team Jessica & Jaiquan are an absolute delight. Room holds 80 with easy. Attending a brunch, so the menu selection was delightful. Mimosas and music was the perfect compliment. Hotel host a variety of events during the year. One of the banquet rooms was turned into a comedy club. Sold out event, but the hotel never felt crowded. Worth a visit if you are in Waterbury, CT

Good location, just close to boston. Breakfast nice. Nice lobby

I’ve stayed in Marriot hotels for years. We stayed At this hotel for a funeral. Our room had an area of carpet soaked from a refrigerator leak. I reported it and they fixed the problem. Obviously still had a musty situation. We were staying in a adjoining door. I was awoken both nights by loud people In the adjoining room. You could hear conversation through the door. Both nights kept me up past 3am and was awoken at 6:30 am by dumpster pickup. Very frustrating. Management comped a $20 breakfast and seemed annoyed by my complaint. When you pay over $200 per night you expect a little better. We booked 4 rooms for family. We won’t be back.

Very clean, check-in smooth, breakfast yummy! All around great stay!!!!