Hotel berhampiran Hájovna Prádelna, Brno

This is a new and clean hotel. However was very basic. The staff were very good and concerned about any issues we might have had. This is basically a roadside hotel at a truck stop that truckers use. A good hotel if your on the road for a long time and just need a place to rest. It really wasn’t the best for the vacation traveler. Our experience was a check in of 45 minutes due to real bad timing…was in line behind a dozen truckers and there was only one attendant. Also the included breakfast was sub par.

Modern hotel, quiet rooms, great breakfast, and VERY close to the downtown squares. What more can you ask for? Staff was helpful with any questions we had. If I had the opportunity to travel to Brno, again, we would definitely stay here! Thank you for a wonderful experience.

Summary of the feedback that I also shared with hotel directly: Hi, I have left very disappointed after my last visit to the hotel and would not be returning as a result. I arrived with my mum after a long journey, I came to Reception and there were two people at Reception desk when I arrived. One receptionist lady was already serving a couple - there was some sort of an issue with their booking. There was another gentleman who was busy walking around / doing something - I walked up to him, thinking he may check me in. He completely did not acknowledge me (he could clearly see I was there so at least say sorry, I can't help you, my colleague will...) so then I walked back to the Reception lady and waited until she resolved the customers she was dealing with. In the meantime, another couple arrived (well after me) and then the Receptionist lady waved at her colleague, I assume asking him to help her and he went and approached / started checking in the couple who came after me - without even looking at me or acknowledging me. I was brought up to be more polite than that, so didn't want to cause any drama or confrontation at that point but clearly, this was very poor service. Not only did the gentleman at Reception handle this very poorly, but also his colleague, who saw I have been queuing, could have pointed out that I am due next. Anyway - considering this is not a cheap hotel at all, I would expect at least half decent level of service. I definitely did not receive it.

This hostel was a nightmare and believe me - I'm no princess and my expectations were low. Room was dirty with carpets that haven't seen vacuum cleaner for a long while. There was a fridge, but man, it was so disgusting. Showers were leaking, there was no place to put your stuff when you wash yourself, water in the sink was cold and there were no paper towels. Kitchen is equipped poorly. Wi-Fi didn't work. The worst part is that I haven't ever met so inconsiderate guests. There is something shady about this place. Drunk kids screaming in the middle of the night, people constantly slamming the door or a guy that was talking to someone on loudspeaker for 2 hours at midnight in the kitchen (?!) made sleeping impossible and a stay there unbearable. It's not hostel's fault, but it adds up to that poor experience and I think the lack of 24/7 reception doesn't help either. Everyone do what they want and don't care about anything. Also, so many people write that elevator was not working during their stay. It makes me think if it ever works? Anyway, it was out of order now as well. I wouldn't recommend it to anyone. And the price is not that great either, I've seen many cheaper and better places.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

Bardzo przyzwoity hotel położony w idealnym miejscu (centrum Starego Miasta), z którego wszędzie jest blisko. Plusem jest możliwość bezpośredniego podjechania pod wejście hotelu, co nie jest takie oczywiste w przypadku innych tego rodzaju obiektów znajdujących się w sąsiedztwie, ze względu na pieszą strefę, do której wjazd jest bardzo utrudniony, a niekiedy niemożliwy. Pokój utrzymany w standardzie z lat '20 ubiegłego wieku. Wygodny, podobnie jak łóżko z dość twardym materacem. Śniadania na bardzo przyzwoitym poziomie. Miła i pomocna obsługa. Można żałować, że hotel nie dysponuje dużym parkingiem na miejscu, lecz odprowadza auta do garażu, ale ma to też plusy, ponieważ auto wraca czyste i jest dostępne bez większych problemów - wystarczy poprosić obsługę i po paru minutach samochód jest gotowy do odbioru. W dniu wyjazdu samochód miałem podstawiony bez uprzedniej prośby, więc też miło. Wokół dużo ciekawy i historycznych atrakcji, więc miejsce jest godne polecenia.

I booked an executive room with balcony. It says online that there was airconditioning which was the reason why I booked this studio type room since that week Czech was at its 30+° the entire week. We arrived around 7pm and head straight to their restaurant so we only checked the aircon when we came back to the room. It was not working. We asked for help and the receptionist dont know how to help us too. I was taking hormone medication that really heats up my body inducing a premenauposal state hence why I needed aircon badly. It was too late to pack up and looked for another hotel coz we were so exhausted so I tried to sleep with the fan which was not enough since it was hotter at night. Did not get enough sleep, was awoken a lot of times. At theck out I asked for compensation,which was a headache in negotiating, I even asked if they could just price the room same as the standard room and give me a refund but Supervisor wanted to use the price for the following day which was even higher than what we paid so there was no refund. They offered 10% discount but only to be redeemed when we stay another night. So ridiculous management. Then they also asked to deposit the same amount we paid online upon check in and it has been two weeks now and the money has not been refunded. They only tell me to chase my bank but I already have and said Efi hotel has not issued any refund. Was very stressed and not worth staying!

Hotel facile da raggiungere. Prossimo al centro città. Colazione discreta. Note negative: parcheggio piccolo. Check in lento

Allora, l'esperienza è stata nel complesso positiva. Ritengo il prezzo un po' alto per i servizi offerti, dato che i bagni sono in comune per tutto il piano, e che le finestre sono sottili quindi c'è molto rumore dato che si trova vicino la stazione. Comunque, vantaggi: letti con tenda per provacy, ogni posto ha il suo armadietto (non serve lucchetto, hanno le chiavi loro ed è un servizio gratuito, ma è largo abbastanza da farci entrare giusto uno zaino non troppo pieno), cassaforte, luce personale e presa per caricare. È bello il design e l'arredamento. Inoltre sono flessibili con il check-in e danno istruzioni chiare in caso di check-in dopo le 21:00. E custodiscono gratis il tuo bagaglio se rimani in zona oltre il checkout . Letti comodi, passano ogni giorno a rifarli e a sistemare. Colazione 5€ al giorno Hanno proposte di cibo e bevande. Staff socievole e disponibile.