Hotel terbaik di Broadbeach

Stayed here for the first time 6 years ago . We thoroughly enjoyed our stay then . The Bel Air is situated very handy across the road from the tram station and Pacific Fair shopping centre and 5 minutes walk from the beach. We thoroughly enjoyed our stay this time also.Admittedly we noticed the accommodation was a little tired and dated but that didn’t particularly worry us . The apartment was clean and bed was comfortable. If it wasn’t for the dated facilities we would’ve given the Bel Air a five . We will be back!

We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

We had a perfect 3 day stay. Beautiful apt, furnished beautifully, lovely decor, spotlessly clean, great views over the hinterland. Great reception. Joshua and Tamara were so helpful, couldn’t do enough to make our stay enjoyable. The location is perfect. Pacific Fair, shops, restaurants, cafes for good coffee, light rail, beach - all 5 minute walk away. Mantra facilities are wonderful - pool, steam room, sauna, lounge, internet area and all spotless and smelling fabulous. Check in and departure were easy and as before Joshua and TAmara were excellent. Makes us want to return.

Gute Lage unweit des Strands von Broadbeach, Preis/Leistung in Ordnung.

Family of 3 for 6 nights. Very spacious clean and comfortable. Master ensuite large and very nice. Great pool. But you need to pay $5 for extra towels... Really! Short walk to beach and you can walk about a 1 km to Pacific mall but to far to walk with groceries back, Coles closer about 500m Train station 400m train or uber to Surfers CBD $12. I would have given this place 4.5 except for maintenance issues and Curtin's. The windows face directly east great view but the curtains can't be fully closed so you get bright sunlight coming in early in the mornings, hard to sleep in Maintenance: our AC control panel LED went blank, the buttons worked but couldn't read menu program and had to guess if it was on auto or fan or timer managed to get it running continuously at good temperature but not easy .We Reported this on day 2 and subsequent calls but no action. Surely they would have a spare panel to plug and play? 2: the master bedroom door jammed closed I had to use balcony to get from living area to bedroom which is not convenient with a 5yo. My wife had to sleep in spare bed incase our daughter had to get up during the night. We Reported this day 5 but nobody came to look or fix A general note to travelers. Many of these holiday apartments are privately owned but managed by a receptionist employed by a management group. It is not like a hotel where they employ maintenance staff.

The location is fantastic. Parked the car and we were able to walk to everything we needed for our stay (beach, food, shops, etc) Lovely pool, excellent view from the room that we had, lovely comfortable beds and the room (2 bedroom apartment) was spacious and had everything we needed for our stay (washing machine, dryer, dish washer, 2 bathrooms!) The room had 3 air-cons so even though it was a super hot weekend we were quite comfortable in the room. The residents of the hotel were really friendly towards my kids as well. Thank you for a lovely stay, we will definitely be back!

前台熱情，員工友好，停車方便

Pengangkutan yang sangat baik, mudah, dekat dengan pusat membeli-belah, dekat dengan laut, dengan gim, kolam renang, dan spa mata air panas, persekitaran dan perkhidmatan yang sangat baik, dan penginapan sangat memuaskan

We recently got married at the Mantra Broadbeach on the Park. We stayed in a three bedroom apartment on the 16th Floor, and the room exceeded our expectations. The view from our balcony was magnificent, and the modern clean and spacious apartment provided us with everything we needed. For our special occasion, we must say a massive thankyou to Corey the Reception Manager. He was extremely helpful from the outset, and was always on hand if we had any questions or issues. We have to say a big thank you to Corey. He put us at ease, and always had a smile on his face. We would highly recommend a stay at the Mantra Broadbeach on the Park. Great location, fantastic apartment, and lovely staff. We hope to stay there again. Thanks again. John & Gaynor.