Hotel berhampiran Tesco Superstore, Broadland

We were delighted with this hotel. Parking with my blue badge was easy and close to reception. The staff were friendly and helpful. We were pleased with the layout and spaciousness of our room.Decor is good, and we had very pleasant meals in the conservatory. We are light eaters and found what we wanted by using the illustrated tablets provided by the staff. We did have a problem, though. As I was pleased with the service for the evening meals I left a tip each time and it was only after I checked the bill at home that I found gratuities had been added. We were not advised of this and saw no advice of it on the tablet menus. A shame - until then we were very happy. It doesn't stop us going again but we shall leave no tips!

Very good stay at the Holiday inn Express Norwich. The rooms and public areas are immaculate. Rooms are very well equipped with air con, walk in shower, ironing board, kettle etc. Had stayed several years ago but since then the hotel has been refurbished and given a more contemporary style in the rooms. The staff are professional and polite yet friendly. Would highly recommend if staying in the area and we will certainly stay again.

Location: The hotel is in a mixed residential/commercial area of Norwich, its quiet and feels safe. The hotel is a short walk from The Riverside for restaurants, bars, cinema, etc. and close to local pub etc. it is a short walk from the station. There is no onsite parting - the street parking has daytime restriction. Facilities: There is a card secured front door and reception desk which is not 24hr. There is an onsite Indian restaurant. I didn't use it but it looked good. There is also a bar. The hotel offers a number of guest services such as a luggage locker, laundry etc. The public areas of the hotel are clean, well maintained, etc. The room: I had room 2 on the gorund floor. This was clean, spacious, and well equipped. So pleased to have a proper wardrobe! There was a tray of stuff such as fruit juice and biscuits. There is a small room safe also. There is an en suite shower room which was modern, clean and worked great. The bed was firm and comfortable. The linen was fresh. I like the characterful decor Service: Everyone at the hotel was friendly, professional and helpful. I was prepaid booking so I didn't need to do a full check in/out. Everything seemed organised and efficient. My only gripe was that the people in the next room to me were noisy at 5am interupting my sleep and had the TV on very loud. Oh well, an earlier start than expected! Thats just bad luck I guess. I would recommend this hotel and I will stay here again next time I am in Norwich.

I had a wonderful stay at this first-rate small three-star hotel within a short walk of Norwich railway station where you can take the train to London and the rest of East Anglia or where you can access the local bus network with direct transfer to the city centre and the rest of Norwich. The welcome was friendly and efficient felt like a valued customer from the outset. The communal areas were well-maintained and nicely decorated. The room was marvellous, also well maintained and presented, the bed was extremely comfortable with great linen, duvet and pillows, the television was adequate and the Wi-Fi worked well. The en suite bathroom was superb with good water pressure to the shower and nice towels. The whole hotel was spotlessly clean. Great stay and hotel which I can highly recommend to all.

A good pool and gym. Restuarant closed on Monday and Tuesday, there are street food Van's outside which were nice. Room was adequate size. Little balcony. No lift for first floor. Location is a bit remote so no much to do on foot outside the hotel.