Thatched Cottage Hotel

We visited for the gin flight tasting experience. I discovered 3 new gins, and the server was very informative. I had the unusual spicy gins, and my boyfriend had fruity gins. We received complimentary snacks with them. Would highly recommend.

We stayed here last year & lobed it & booked straight away for this years birthdays. What a change in a year ! We booked the same rooms as last year which were lovely & in the separate part away from the cottage & also used the gin bar . We were informed a few weeks before our 4 night break these rooms were no longer available & we had 2 rooms in the main building itself which was fine, we were happy enough with that. Our room was a historical double , lovely cosy room etc no problem till we encountered the same problem as other TA reviews, the heat from the shower it was scalding hot, a sign told you how to turn it down, nothing worked, I got out & fetched the lady who had shown ys to our rooms she tried but to no avail. She said the plumber would come the next day good job our friends in the next rooms shower worked !! Next morning same problem, the plumber did come out needed a part he couldn't get. Really. So we were there for 4 nights with a shower that didn't work properly and apparently now they only have 4 rooms in the main building so no room to move to as they were fully booked. This is obviously an ongoing problem so why hadn't it been sorted. Really not good enough. The gin bar as such is no longer there would have been nice to be told in advance we were looking forward to the gin tasting again. The breakfast was lovely as was the staff in the tearooms which is now independently run. Thank you for all your help. Everything seems now to need some TLC , Shane now it looks like we need to find somewhere else to stay.

We had booked a Groupon afternoon tea and it was lovely. I am vegan and my friend vegetarian and the food was the best we have ever had at any afternoon tea we have been to before. Nice welcoming staff and great surroundings. Would 100% recommend this establishment.

Myself and husband were looking forward to staying for one evening. When we arrived there was another couple already there who were complaining about being given the wrong room and a lady explaining that they would have to email the office to change rooms. I thought that was a very strange answer, surely the room should have been sorted out immediately. We were then shown our room which was very cosy. It wasn’t until we were about to start getting ready to go out that my husband realised that the shower was too hot and you could not turn it down, no matter what he did. He is a plumber by trade but as we were on a night away unfortunately did not have his tools with him. It ruined an otherwise lovely break as just had to make do with a wash in the sink which is not ideal. There was no one on site to sort the situation out. The breakfast was good and staff lovely but would not stay again

Thatched Cottage Hotel is truly blessed within the beautiful New Forest a 5 minute stroll to Brockenhurst village. Owners Tina and Nick made our stay very special in their stunning cottage! Charlie my cocker spaniel felt the love too. We highly recommend a stay!

I went here today for an afternoon tea with my fiancé. It was delicious! The sandwiches were fresh and there was a lovely variety of cakes. The Staff were very welcoming and helpful. I Would definitely recommend and be visiting them again soon!

Best ever afternoon tea. Simples. Great selection of sandwiches, cakes and a great setting. Staff attentive and explained everything. Would thoroughly recommend. Was able to park directly outside but is a small walk from Brockenhurst train station.

Staff were nice, eggs royale brekkie superb, but you can hear the guests upstairs talk, the shower didn’t work until I fixed it, and they turn the heating off during the night so I woke up freezing each one of the three nights I stayed. It could be a nice hotel, but isn’t yet

Surprise afternoon tea for an 80th Birthday. For 10 Wow The food was delicious. A variety of sandwiches warm plain and fruit scones and a mini selection of cakes and all the tea in China. We did not participate in the gin that was on offer but there was a wide selection. The staff were polite and tentative they chatted quite happily too. They were not in your face and you were left alone to enjoy the tea. If you fancy something quaint different and something special this is the place to go. Will definitely be returning